Sony WI-OE600 Help Manual
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Sony WI-OE600 Help Manual

Sony WI-OE600 Help Manual

Wireless stereo headset
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Help Guide
Wireless Stereo Headset
WI-OE600
Model: YY2962
Use this manual if you encounter any problems, or have any questions.
Getting started
What you can do with the BLUETOOTH® function
About the voice guidance
Supplied accessories
Checking the package contents
Parts and controls
Location and function of parts
About the indicator
Wearing the headset
Power/Charging
Charging the headset
Available operating time
Checking the remaining battery charge
Turning on the headset
Turning off the headset
Making connections
How to make a wireless connection to Bluetooth devices
Android smartphone
Pairing and connecting with an Android smartphone
Connecting to a paired Android smartphone
iPhone (iOS devices)
Pairing and connecting with an iPhone
Connecting to a paired iPhone
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Summary of Contents for Sony WI-OE600

  • Page 1 Help Guide Wireless Stereo Headset WI-OE600 Model: YY2962 Use this manual if you encounter any problems, or have any questions. Getting started What you can do with the BLUETOOTH® function About the voice guidance Supplied accessories Checking the package contents...
  • Page 2 Computers Pairing and connecting with a computer (Windows® 10) Pairing and connecting with a computer (Windows 8.1) Pairing and connecting with a computer (Mac) Connecting to a paired computer (Windows 10) Connecting to a paired computer (Windows 8.1) Connecting to a paired computer (Mac) Other Bluetooth devices Pairing and connecting with a Bluetooth device Connecting to a paired Bluetooth device...
  • Page 3 Important information Precautions To prevent burning or malfunction due to getting wet If the headset gets wet Licenses Trademarks Customer support websites Troubleshooting What can I do to solve a problem? Power/Charging Unable to turn on the headset. Charging cannot be done. Charging time is too long.
  • Page 4 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 5: What You Can Do With The Bluetooth® Function

    The headset uses Bluetooth wireless technology, allowing you to do the following. Listening to music You can enjoy music wirelessly from a smartphone or music player, etc. Talking on the phone You can make and receive calls hands-free with a smartphone or mobile phone. 5-043-991-11(1) Copyright 2022 Sony Corporation...
  • Page 6 Use it as a rough estimate.) / “Battery fully charged” When the remaining battery charge is low: “Low battery, please recharge headset” When automatically turning off due to low battery: “Please recharge headset. Power off” 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 7: Checking The Package Contents

    After opening the package, check that all of the items in the list are included. If any items are missing, contact your dealer. Numbers in ( ) indicate the item amount. Wireless Stereo Headset USB Type-C® cable (USB-A to USB-C®) (approx. 20 cm (7.88 in.)) (1) Carrying pouch (1) 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 8: Location And Function Of Parts

    Help Guide Wireless Stereo Headset WI-OE600 Location and function of parts Right unit/remote control component (right) mark Neckband Microphone Picks up the sound of your voice when talking on the phone. Left unit (left) mark Tactile dot There is a tactile dot on the left unit.
  • Page 9 Lights up in orange or blue to indicate the battery or communications status of the headset. – / (volume –/previous) button Built-in antenna A Bluetooth antenna is built into the headset. Related Topic About the indicator Checking the remaining battery charge 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 10: About The Indicator

    Help Guide Wireless Stereo Headset WI-OE600 About the indicator You can check various statuses of the headset by the indicator. : Turns on in blue / : Turns on in orange / -: Turns off Turning on (flashes twice in blue) In this case, when the remaining battery charge is 20% or lower (requires charging), the indicator lights successively as follows.
  • Page 11 Initialization completed (flashes 4 times in blue) For details, see “Initializing the headset to restore factory settings”. Related Topic Checking the remaining battery charge Initializing the headset to restore factory settings 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 12: Wearing The Headset

    Help Guide Wireless Stereo Headset WI-OE600 Wearing the headset Wear the headset on your ears. Position the neckband at the rear of your head, and bring down the headset from above your head. Place the side with the (left) mark to your left and the side with the (right) mark to your right.
  • Page 13 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 14: Charging The Headset

    Help Guide Wireless Stereo Headset WI-OE600 Charging the headset The headset contains a built-in lithium-ion rechargeable battery. Use the supplied USB Type-C cable to charge the headset before use. Open the USB Type-C port cover. Connect the headset to an AC outlet.

  • Page 15: Personal Computer

    If the headset detects a problem while charging due to the following causes, the indicator (orange) flashes. In this case, charge once again within the charging temperature range. If the problem persists, consult your nearest Sony dealer. Ambient temperature exceeds the charging temperature range of 5 °C - 35 °C (41 °F - 95 °F).
  • Page 16 When connecting the headset to a computer, use only the supplied USB Type-C cable, and make sure to connect them directly. Charging will not be properly completed when the headset is connected through a USB hub. 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 17: Available Operating Time

    About 60 minutes of music playback is possible after 10 minutes charging. Communication time: Max. 10 hours Note Usage hours may be different from the time described above depending on the conditions of use. Related Topic Supported codecs 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 18: Checking The Remaining Battery Charge

    Help Guide Wireless Stereo Headset WI-OE600 Checking the remaining battery charge You can check the remaining battery charge of the rechargeable battery by the following way. When you turn on the headset, the voice guidance indicating the remaining battery charge can be heard.
  • Page 19 The remaining battery charge may not be properly displayed if the headset has not been used for a long time. In this case, repeatedly charge and discharge the battery multiple times to properly display the remaining battery charge. Related Topic About the indicator 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 20: Turning On The Headset

    Help Guide Wireless Stereo Headset WI-OE600 Turning on the headset Press and hold the (power) button for about 2 seconds until the indicator (blue) flashes. Related Topic Turning off the headset 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 21: Turning Off The Headset

    Help Guide Wireless Stereo Headset WI-OE600 Turning off the headset Press and hold the (power) button for about 2 seconds until the indicator (blue) turns off. Related Topic Turning on the headset 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 22: How To Make A Wireless Connection To Bluetooth Devices

    Connecting to a paired Android smartphone Connecting to a paired iPhone Connecting to a paired computer (Windows 10) Connecting to a paired computer (Windows 8.1) Connecting to a paired computer (Mac) Connecting to a paired Bluetooth device 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 23: Pairing And Connecting With An Android Smartphone

    Help Guide Wireless Stereo Headset WI-OE600 Pairing and connecting with an Android smartphone The operation to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time.
  • Page 24 If they are not connected, see “Connecting to a paired Android smartphone”. If [WI-OE600] does not appear on the Android smartphone screen, try again from the beginning of step A Passkey may be called “Passcode”, “PIN code”, “PIN number”, or “Password”. Hint The operation above is an example.
  • Page 25 Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) Initializing the headset to restore factory settings 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 26: Connecting To A Paired Android Smartphone

    Help Guide Wireless Stereo Headset WI-OE600 Connecting to a paired Android smartphone Unlock the screen of the Android smartphone if it is locked. Turn on the headset. Press and hold the (power) button for about 2 seconds. You will hear the voice guidance say, “Power on”.
  • Page 27 As for the operations on your smartphone, refer to the operating instructions supplied with the smartphone. Related Topic How to make a wireless connection to Bluetooth devices Pairing and connecting with an Android smartphone Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 28: Pairing And Connecting With An Iphone

    Help Guide Wireless Stereo Headset WI-OE600 Pairing and connecting with an iPhone The operation to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time.
  • Page 29 If they are not connected, see “Connecting to a paired iPhone ”. If [WI-OE600] does not appear on the iPhone screen, try again from the beginning of step A Passkey may be called “Passcode”, “PIN code”, “PIN number”, or “Password”. Hint The operation above is an example.
  • Page 30 How to make a wireless connection to Bluetooth devices Connecting to a paired iPhone Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) Initializing the headset to restore factory settings 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 31: Connecting To A Paired Iphone

    Help Guide Wireless Stereo Headset WI-OE600 Connecting to a paired iPhone Unlock the screen of the iPhone if it is locked. Turn on the headset. Press and hold the (power) button for about 2 seconds. You will hear the voice guidance say, “Power on”.
  • Page 32 As for the operations on your iPhone, refer to the operating instructions supplied with the iPhone. Related Topic How to make a wireless connection to Bluetooth devices Pairing and connecting with an iPhone Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 33: Pairing And Connecting With A Computer (Windows® 10)

    Help Guide Wireless Stereo Headset WI-OE600 Pairing and connecting with a computer (Windows® 10) The operation to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time.
  • Page 34 Click the [Bluetooth & other devices] tab, click the [Bluetooth] switch to turn on the Bluetooth function, then click [Add Bluetooth or other device]. Click [Bluetooth]. Click [WI-OE600].
  • Page 35 If they are not connected, see “Connecting to a paired computer (Windows 10)”. If [WI-OE600] does not appear on the computer screen, try again from the beginning of step A Passkey may be called “Passcode”, “PIN code”, “PIN number”, or “Password”. Hint The operation above is an example.
  • Page 36 Listening to music from a device via Bluetooth connection Making a video call on your computer Disconnecting Bluetooth connection (after use) Initializing the headset to restore factory settings 5-043-991-11(1) Copyright 2022 Sony Corporation...
  • Page 37 Help Guide Wireless Stereo Headset WI-OE600 Pairing and connecting with a computer (Windows 8.1) The operation to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time.
  • Page 38 Select [Change PC Settings] of the [Settings] charm. Select [PC and devices] of the [PC Settings] screen. Select [Bluetooth]. Select [WI-OE600], then select [Pair].
  • Page 39 If they are not connected, see “Connecting to a paired computer (Windows 8.1)”. If [WI-OE600] does not appear on the computer screen, try again from the beginning of step A Passkey may be called “Passcode”, “PIN code”, “PIN number”, or “Password”. Hint The operation above is an example.
  • Page 41 Help Guide Wireless Stereo Headset WI-OE600 Pairing and connecting with a computer (Mac) The operation to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time.
  • Page 42 If they are not connected, see “Connecting to a paired computer (Mac)”. If [WI-OE600] does not appear on the computer screen, try again from the beginning of step A Passkey may be called “Passcode”, “PIN code”, “PIN number”, or “Password”. Hint The operation above is an example.
  • Page 43 How to make a wireless connection to Bluetooth devices Connecting to a paired computer (Mac) Listening to music from a device via Bluetooth connection Making a video call on your computer Disconnecting Bluetooth connection (after use) Initializing the headset to restore factory settings 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 44: Connecting To A Paired Computer (Windows 10)

    Help Guide Wireless Stereo Headset WI-OE600 Connecting to a paired computer (Windows 10) Before starting the operation, make sure of the following: Depending on the computer you are using, the built-in Bluetooth adaptor may need to be turned on. If you do not know how to turn on the Bluetooth adaptor or are unsure if your computer has a built-in Bluetooth adaptor, refer to the operating instructions supplied with the computer.
  • Page 45 From the [Choose your output device] drop-down menu, select [Headphones (WI-OE600 Stereo)]. If [Headphones (WI-OE600 Stereo)] is not displayed on the drop-down menu, click [Sound Control Panel] and then right-click on the [Playback] tab of the [Sound] screen to check [Show Disconnected Devices].
  • Page 46 The connection is established. You will hear the voice guidance say, “Bluetooth connected”. Hint...
  • Page 47 As for the operations on your computer, refer to the operating instructions supplied with the computer. Related Topic How to make a wireless connection to Bluetooth devices Pairing and connecting with a computer (Windows® 10) Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) 5-043-991-11(1) Copyright 2022 Sony Corporation...
  • Page 48 Help Guide Wireless Stereo Headset WI-OE600 Connecting to a paired computer (Windows 8.1) Before starting the operation, make sure of the following: Depending on the computer you are using, the built-in Bluetooth adaptor may need to be turned on. If you do not know how to turn on the Bluetooth adaptor or are unsure if your computer has a built-in Bluetooth adaptor, refer to the operating instructions supplied with the computer.
  • Page 49 Right-click [WI-OE600]. If [WI-OE600] is not displayed on the [Sound] screen, right-click on the [Sound] screen, then check [Show Disconnected Devices]. Select [Connect] from the displayed menu.
  • Page 50 The connection is established. You will hear the voice guidance say, “Bluetooth connected”. Hint The operation above is an example. For more details, refer to the operating instructions supplied with the computer. Note If the music playback sound quality is poor, check that the A2DP function which supports music playback connections is enabled in the computer settings.
  • Page 51 Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) 5-043-991-11(1) Copyright 2022 Sony Corporation...
  • Page 52 Help Guide Wireless Stereo Headset WI-OE600 Connecting to a paired computer (Mac) Compatible OS macOS (version 11 or later) Before starting the operation, make sure of the following: Depending on the computer you are using, the built-in Bluetooth adaptor may need to be turned on. If you do not know how to turn on the Bluetooth adaptor or are unsure if your computer has a built-in Bluetooth adaptor, refer to the operating instructions supplied with the computer.
  • Page 53 Select [ (System Preferences)] - [Bluetooth] from the Dock at the bottom of the screen. Click [WI-OE600] on the [Bluetooth] screen while pressing the computer Control button and select [Connect] from the pop-up menu. The connection is established. You will hear the voice guidance say, “Bluetooth connected”.
  • Page 54 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 55: Pairing And Connecting With A Bluetooth Device

    The indicator (blue) repeatedly flashes twice in a row. You will hear the voice guidance say, “Bluetooth pairing”. Perform the pairing procedure on the Bluetooth device to search for this headset. [WI-OE600] will be displayed on the list of detected devices on the screen of the Bluetooth device. If it is not displayed, repeat from step Select [WI-OE600] displayed on the screen of the Bluetooth device for pairing.
  • Page 56 How to make a wireless connection to Bluetooth devices Connecting to a paired Bluetooth device Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) Initializing the headset to restore factory settings 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 57: Connecting To A Paired Bluetooth Device

    Help Guide Wireless Stereo Headset WI-OE600 Connecting to a paired Bluetooth device Turn on the headset. Press and hold the (power) button for about 2 seconds. You will hear the voice guidance say, “Power on”. The indicator (blue) continues to flash even after you release your finger from the button.
  • Page 58 Related Topic How to make a wireless connection to Bluetooth devices Pairing and connecting with a Bluetooth device Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) 5-043-991-11(1) Copyright 2022 Sony Corporation...
  • Page 59 If the smartphone or mobile phone was connected with the headset last time, an HFP or HSP connection is automatically established when the headset is turned on, and in some cases an A2DP connection is simultaneously established. In that case, connect from step after disconnecting via smartphone/mobile phone operations. 5-043-991-11(1) Copyright 2022 Sony Corporation...
  • Page 60 (A2DP). Operation example: For connecting only through media audio (A2DP) Touch [Settings] - [Device connection] - [Bluetooth] - the setting icon next to [WI-OE600]. On the [Paired devices] screen, uncheck [Call audio]. Operate the smartphone to terminate the Bluetooth connection.
  • Page 61 When using multipoint connection, the remaining battery charge of the headset will not be correctly displayed on the screen of the device that is connected for listening to music (A2DP). Related Topic Checking the remaining battery charge 5-043-991-11(1) Copyright 2022 Sony Corporation...
  • Page 62 (A2DP). Operation example: For connecting only through media audio (A2DP) Touch [Settings] - [Device connection] - [Bluetooth] - the setting icon next to [WI-OE600]. On the [Paired devices] screen, uncheck [Call audio]. Operate the iPhone to establish a Bluetooth connection with the headset.
  • Page 63 When using multipoint connection, the remaining battery charge of the headset will not be correctly displayed on the screen of the device that is connected for listening to music (A2DP). Related Topic Checking the remaining battery charge 5-043-991-11(1) Copyright 2022 Sony Corporation...
  • Page 64 Help Guide Wireless Stereo Headset WI-OE600 Listening to music from a device via Bluetooth connection If your Bluetooth device supports the following profiles, you can enjoy listening to music and control the device from your headset via Bluetooth connection. A2DP (Advanced Audio Distribution Profile) You can enjoy high-quality music wirelessly.
  • Page 65 If the communication condition is poor, the Bluetooth device may react incorrectly to the operation on the headset. Related Topic How to make a wireless connection to Bluetooth devices Controlling the audio device (Bluetooth connection) 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 66: Controlling The Audio Device (Bluetooth Connection)

    The available functions may vary depending on the connected device, the music software, or app used. In some cases, it may operate differently or may not work even when the operations described above are performed. 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 67: Disconnecting Bluetooth Connection (After Use)

    Turn off the headset. You will hear the voice guidance say, “Power off”. Hint When you finish playing music, the Bluetooth connection may terminate automatically depending on the Bluetooth device. Related Topic Turning off the headset 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 68: Supported Codecs

    If the connected device supports a codec of higher sound quality than SBC, you may need to set the device beforehand to enjoy music with the desired codec from the supported codecs. Refer to the operating instructions supplied with the device regarding setting the codec. 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 69: Receiving A Call

    Help Guide Wireless Stereo Headset WI-OE600 Receiving a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the Bluetooth profile HFP (Hands-free Profile) or HSP (Headset Profile), via Bluetooth connection. If your smartphone or mobile phone supports both HFP and HSP, set it to HFP.
  • Page 70 Related Topic How to make a wireless connection to Bluetooth devices Making a call Functions for a phone call 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 71: Making A Call

    Help Guide Wireless Stereo Headset WI-OE600 Making a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the Bluetooth profile HFP (Hands-free Profile) or HSP (Headset Profile), via Bluetooth connection. If your smartphone or mobile phone supports both HFP and HSP, set it to HFP.
  • Page 72 Related Topic How to make a wireless connection to Bluetooth devices Receiving a call Functions for a phone call 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 73: Functions For A Phone Call

    Help Guide Wireless Stereo Headset WI-OE600 Functions for a phone call The functions available during a call may vary depending on the profile supported by your smartphone or mobile phone. In addition, even if the profile is the same, the available functions may vary depending on the smartphone or mobile phone.
  • Page 74 Press the (call) button once to finish a call. Related Topic Receiving a call Making a call 5-043-991-11(1) Copyright 2022 Sony Corporation...
  • Page 75 Free)] (**) or music playback connections [Headphones (WI-OE600 Stereo)] (**) may not be selectable on the speaker or microphone settings, and only [WI-OE600] may be displayed. If this is the case, select [WI-OE600]. As for frequently asked questions and answers, refer to the customer support website.
  • Page 76 5-043-991-11(1) Copyright 2022 Sony Corporation...
  • Page 77 Turn off the headset. You will hear the voice guidance say, “Power off”. Hint When you finish playing music, the Bluetooth connection may terminate automatically depending on the Bluetooth device. Related Topic Turning off the headset 5-043-991-11(1) Copyright 2022 Sony Corporation...
  • Page 78 Help Guide Wireless Stereo Headset WI-OE600 Using the voice assist function (Google app) By using the Google app feature that comes with the Android smartphone, you can speak to the headset’s microphone to operate the Android smartphone. Set the assist and voice input selection to the Google app.
  • Page 79 The Google app may not be activated depending on specifications of the smartphone or application version. The Google app does not work when connected to a device not compatible with the voice assist function. Be careful because the headset will turn off when you press and hold the (play/call) button. 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 80: Using The Voice Assist Function (Siri)

    Help Guide Wireless Stereo Headset WI-OE600 Using the voice assist function (Siri) By using the Siri feature that comes with iPhone, you can speak to the headset’s microphone to operate the iPhone. Turn Siri on. On iPhone, select [Settings] - [Siri & Search] to turn [Press Home for Siri] and [Allow Siri When Locked] on.
  • Page 81 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 82: Other Notes

    Bluetooth wireless technology. However, depending on the configured settings and other factors, this security may not be sufficient. Be careful when communicating using Bluetooth wireless technology. Sony shall assume no responsibility for any damages or loss resulting from information leaks that occur when using Bluetooth communications.
  • Page 83 Consult your doctor before using the headset if you use any such medical device. Keep the headset away from the magnetic card The headset has magnets. If you bring a magnetic card close to the headset, the card magnet may be affected and become unusable. 5-043-991-11(1) Copyright 2022 Sony Corporation...
  • Page 84 Help Guide Wireless Stereo Headset WI-OE600 To prevent burning or malfunction due to getting wet On water resistant performance of the headset Avoid situations such as the following and be careful not to get moisture or dirt on the headset.
  • Page 85 5-043-991-11(1) Copyright 2022 Sony Corporation...
  • Page 86 The water resistant performance of the headset is based on measurements performed by Sony under the conditions described above. Note that malfunctions resulting from water immersion caused by customer misuse are not covered by the warranty.
  • Page 87 Repairs in case of a malfunction without care are not covered by the free warranty. If the charging port of the headset gets dirty, wipe it clean with a soft dry cloth. If the headset is cracked or deformed, refrain from using the headset near water, or contact your nearest Sony dealer.
  • Page 88 WI-OE600 Licenses This product contains software that Sony uses under a licensing agreement with the owner of its copyright. We are obligated to announce the contents of the agreement to customers under requirement by the owner of copyright for the software. Please access the following URL and read the contents of the license.
  • Page 89 The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Group Corporation and its subsidiaries is under license. USB Type-C® and USB-C® are registered trademarks of USB Implementers Forum.

  • Page 90: Customer Support Websites

    Help Guide Wireless Stereo Headset WI-OE600 Customer support websites For customers in the U.S.A, Canada, and Latin America: https://www.sony.com/am/support 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 91: What Can I Do To Solve A Problem

    This operation resets volume settings, etc. to the factory settings, and deletes all pairing information. Look up information on the issue on the customer support website. If the operations above do not work, consult your nearest Sony dealer. Related Topic...
  • Page 92 Initialize the headset, and pair the headset and the device again. Related Topic Charging the headset Checking the remaining battery charge Turning on the headset Resetting the headset Initializing the headset to restore factory settings 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 93: Charging Cannot Be Done

    Update the OS of the computer. Restart the computer and try the USB connection procedure again in cases other than those stated above. Related Topic Charging the headset Resetting the headset Initializing the headset to restore factory settings 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 94: Charging Time Is Too Long

    It is recommended to charge in a place with an ambient temperature between 15 °C and 35 °C (59 °F - 95 °F). Efficient charging may not be possible beyond this range. Restart the computer and try the USB connection procedure again in cases other than those stated above. Related Topic Charging the headset 5-043-991-11(1) Copyright 2022 Sony Corporation...
  • Page 95 It is recommended to charge in a place with an ambient temperature between 15 °C and 35 °C (59 °F - 95 °F). Efficient charging may not be possible beyond this range. If the problem persists, consult your nearest Sony dealer.
  • Page 96 How to make a wireless connection to Bluetooth devices Listening to music from a device via Bluetooth connection Making a video call on your computer Resetting the headset Initializing the headset to restore factory settings 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 97: Low Sound Level

    In that case, turn up the volume of both the headset and the connected device. Related Topic Resetting the headset Initializing the headset to restore factory settings 5-043-991-11(1) Copyright 2022 Sony Corporation...
  • Page 98 If the sound quality does not improve after a few seconds, use the computer to establish an A2DP connection. As for the operations on your computer, refer to the operating instructions supplied with the computer. Related Topic Listening to music from a device via Bluetooth connection Making a video call on your computer Supported codecs 5-043-991-11(1) Copyright 2022 Sony Corporation...
  • Page 99 Connect the headset and the Bluetooth device once again. Reset the headset. Initialize the headset, and pair the headset and the device again. Related Topic Resetting the headset Initializing the headset to restore factory settings 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 100: Pairing Cannot Be Done

    Reset the headset. Initialize the headset, and pair the headset and the device again. Related Topic How to make a wireless connection to Bluetooth devices Resetting the headset Initializing the headset to restore factory settings 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 101: Unable To Make A Bluetooth Connection

    Reset the headset. Initialize the headset, and pair the headset and the device again. Related Topic How to make a wireless connection to Bluetooth devices Resetting the headset Initializing the headset to restore factory settings 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 102: The Headset Does Not Operate Properly

    Reset the headset. This operation does not delete pairing information. If the headset does not operate properly even if you reset the headset, initialize the headset. Related Topic Resetting the headset Initializing the headset to restore factory settings 5-043-991-11(1) Copyright 2022 Sony Corporation...
  • Page 103 When you use the video calling application, open the settings (*) of the video calling application, and check that the speaker or microphone setting is specified as [Headset (WI-OE600 Hands-Free)](**). When the settings of the video calling application cannot be checked or calling connections [Headset (WI-OE600 Hands-Free)] cannot be selected, select [Headset (WI-OE600 Hands-Free)] on the settings of your computer to make connections.

  • Page 104: Resetting The Headset

    Help Guide Wireless Stereo Headset WI-OE600 Resetting the headset If the headset cannot be turned on or cannot be operated even when it is turned on, reset the headset. Connect the headset to an AC outlet. Use the supplied USB Type-C cable and a commercially available USB AC adaptor.
  • Page 105 Related Topic Initializing the headset to restore factory settings 5-043-991-11(1) Copyright 2022 Sony Corporation...

  • Page 106: Initializing The Headset To Restore Factory Settings

    This operation resets volume settings, etc. to the factory settings, and deletes all pairing information. In this case, delete the pairing information for the headset from the connected device and then pair them again. If the headset does not operate correctly even after initializing, consult your nearest Sony dealer. Related Topic...

  • Page 107: Specifications

    Help Guide Wireless Stereo Headset WI-OE600 Specifications Headset Power source: DC 3.7 V: Built-in lithium-ion rechargeable battery DC 5 V: When charged using USB Operating temperature: 0 °C to 40 °C (32 °F to 104 °F) Charging time: Approx. 3 hours Note Charging and usage hours may be different depending on the conditions of use.
  • Page 108 Bluetooth standard profiles indicate the purpose of Bluetooth communications between devices. Codec: Audio signal compression and conversion format Design and specifications are subject to change without notice. 5-043-991-11(1) Copyright 2022 Sony Corporation...

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