Samsung SM-T509 User Manual
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Samsung SM-T509 User Manual

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USER MANUAL
SM-T509
English. 09/2022. Rev.1.0
www.samsung.com

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  • Page 1 USER MANUAL SM-T509 English. 09/2022. Rev.1.0 www.samsung.com...

  • Page 2: Table Of Contents

    Table of Contents Getting started Samsung TV Plus Galaxy Shop Device layout and functions Calendar Charging the battery Reminder SIM or USIM card (nano-SIM card) Voice Recorder Memory card (microSD card) My Files Turning the device on and off Clock...
  • Page 3 Biometrics and security Face recognition Appendix Privacy Location Troubleshooting Safety and emergency Removing the battery Accounts and backup Users Samsung Cloud Google Advanced features Motions and gestures Dual Messenger Digital Wellbeing and parental controls Battery and device care Optimising your device Battery...

  • Page 4: Getting Started

    Getting started Device layout and functions Front camera Volume key Light sensor Side key Microphone Speaker Microphone Multipurpose jack (USB Type-C) Speaker Earphone jack Touchscreen SIM card / Memory card tray Rear camera Speaker GPS antenna Speaker Main antenna...
  • Page 5 • If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre or an authorised service centre.
  • Page 6 Getting started Hard keys Function • Press and hold to turn the device on or off. • Press to turn on or lock the screen. Side key • Press twice to launch the app or feature you set. • Press simultaneously to capture a screenshot. Side key + Volume Down key •...

  • Page 7: Charging The Battery

    Getting started Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Wired charging Connect the USB cable to the USB power adaptor and plug the cable into the device’s multipurpose jack to charge the battery.
  • Page 8 If the battery gets hotter than usual, the charger may stop charging. • If the device is not charging properly, take the device and the charger to a Samsung Service Centre or an authorised service centre.

  • Page 9: Sim Or Usim Card (Nano-Sim Card)

    Insert the tray back into the tray slot. • Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

  • Page 10: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. Insert the ejection pin into the hole on the tray to loosen the tray.
  • Page 11 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.

  • Page 12: Turning The Device On And Off

    Getting started Turning the device on and off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals. Side key Turning the device on Press and hold the Side key for a few seconds to turn on the device. Turning the device off To turn off the device, press and hold the Side key.

  • Page 13: Samsung Account

    Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Forgot password? on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information.

  • Page 14: Transferring Data From Your Previous Device (Smart Switch)

    • This feature may not be supported on some devices or computers. • Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data wirelessly Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.
  • Page 15 Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.

  • Page 16: Understanding The Screen

    Getting started Understanding the screen Controlling the touchscreen Tapping Tapping and holding Tap the screen. Tap and hold the screen for approximately 2 seconds. Dragging Double-tapping Tap and hold an Double-tap the item and drag screen. it to the target position.
  • Page 17 Getting started Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default.
  • Page 18 Getting started Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. Switching between Home and Apps screens On the Home screen, swipe upwards to open the Apps screen.
  • Page 19 Getting started Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
  • Page 20 Getting started Launching Finder Search for content on the device quickly. On the Apps screen, tap Search. Alternatively, open the notification panel, swipe downwards, and then tap Enter a keyword. Apps and content on your device will be searched. If you tap on the keyboard, you can search for more content.
  • Page 21 Getting started • Moving apps from a folder Tap and hold an app to drag it to a new location. • Deleting a folder Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen.
  • Page 22 Getting started Lock screen Pressing the Side key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Side key to turn on the screen.
  • Page 23 Getting started Icon Meaning LTE network connected Wi-Fi connected Bluetooth feature activated Location services being used Call in progress Missed call New text or multimedia message Alarm activated Mute mode Flight mode activated Error occurred or caution required Battery charging / Battery power level •...

  • Page 24: Notification Panel

    Getting started Notification panel When you receive new notifications, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.

  • Page 25: Screen Capture And Screen Record

    Getting started Controlling media playback Take control of music or video playback easily using the Media feature. Open the notification panel and tap Media output. Tap the icons on the controller to control the playback. Controlling nearby devices Launch quickly and take control of nearby connected devices on the notification panel. Open the notification panel and tap Device control.

  • Page 26: Entering Text

    Getting started • : Share the screenshot with others. If the options are not visible on the captured screen, launch the Settings app, tap Advanced features → Screenshots and screen recorder, and then tap the Show toolbar after capturing switch to activate it. Screen record Record the screen while using your device.
  • Page 27 Getting started Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Changing the input language → Languages and types → Manage input languages and select the languages to use.
  • Page 28 Getting started • : Attach animated GIFs. • : Enter stickers. • : Change the keyboard size. • : Open the text editing panel. Some features may not be available depending on the service provider or model. Copying and pasting Tap and hold over text.

  • Page 29: Apps And Features

    Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Store app. Browse apps by category or tap to search for a keyword.

  • Page 30: Phone

    Settings app, tap Advanced features, and then tap the Call & text on other devices switch to activate it. You must register and sign in to the same Samsung account on the tablet and smartphone. Some calling and messaging features may not be available.
  • Page 31 Apps and features to make a voice call, or tap to make a video call. Add the number to the contacts list. More options Search for a contact. Preview the phone number. Making calls from call logs or contacts list Launch the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call.
  • Page 32 Apps and features Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the Send message bar upwards and select a message to send.

  • Page 33: Contacts

    Apps and features • Keypad / Hide: Open or close the keypad. • : End the current call. • Camera: During a video call, turn off the camera so that the other party cannot see you. • Switch: During a video call, switch between the front and rear cameras. Some features may not be available depending on the service provider or model.
  • Page 34 Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. Launch the Settings app, tap Accounts and backup → Manage accounts and select the account to sync with.

  • Page 35: Messages

    Settings app, tap Advanced features, and then tap the Call & text on other devices switch to activate it. You must register and sign in to the same Samsung account on the tablet and smartphone. Some calling and messaging features may not be available.
  • Page 36 Apps and features to send the message. Recipient Enter recipients. Enter a message. Enter emojis or stickers. Attach files. Send the message. Viewing messages Launch the Messages app and tap Conversations. On the messages list, select a contact or a phone number. •...

  • Page 37: Internet

    Apps and features Internet Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Launch the Internet app. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. Bookmark the Refresh the current current webpage.

  • Page 38: Camera

    Apps and features Camera Introduction Take pictures and record videos using various modes and settings. Camera etiquette • Do not take pictures or record videos of other people without their permission. • Do not take pictures or record videos where legally prohibited. •...
  • Page 39 Apps and features to take a picture. To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Camera settings Options for current shooting mode Zoom Take a picture.
  • Page 40 Apps and features Using zoom features Select 1x/2x or drag it up or down to zoom in or out. Alternatively, spread two fingers apart on the screen to zoom in, and pinch to zoom out. • 1x: Take basic pictures or record normal videos. •...
  • Page 41 Apps and features • : Apply a filter effect or beauty effects. • : Select a metering method. This determines how light values are calculated. Centre-weighted uses the light in the centre portion of the shot to calculate the exposure of the shot. Spot uses the light in a concentrated centre area of the shot to Matrix averages the entire scene.
  • Page 42 Apps and features Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily. On the shooting modes list, tap VIDEO and tap to record a video. • To switch between the front and rear cameras while recording, tap •...
  • Page 43 Apps and features Available options • WB: Select an appropriate white balance, so images have a true-to-life colour range. You can set the colour temperature. • EV: Change the exposure value. This determines how much light the camera’s sensor receives. For low-light situations, use a higher exposure. •...
  • Page 44 Apps and features Hyperlapse mode Record scenes, such as passing people or cars, and view them as fast-motion videos. On the shooting modes list, tap MORE → HYPERLAPSE. and select a frame rate option. to start recording. to finish recording. Deco Pic mode Capture pictures or videos with various stickers.
  • Page 45 Apps and features Useful features • Auto HDR: Take pictures with rich colours and reproduce details even in bright and dark areas. • Grid lines: Display viewfinder guides to help composition when selecting subjects. • Location tags: Attach a GPS location tag to the picture. •...

  • Page 46: Gallery

    Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Using Gallery Launch the Gallery app. More options Search for images.
  • Page 47 Apps and features Viewing images Launch the Gallery app and select an image. To view other files, swipe to the left or right on the screen. More options View the content on Add the image to a large screen using favourites.
  • Page 48 Apps and features Viewing videos Launch the Gallery app and select a video to play. To view other files, swipe to the left or right on the screen. To use more options during playback, tap Play video. Configure the View the content on caption settings.
  • Page 49 You can view images and videos saved in the cloud in your Gallery app and from other devices. When you connect your Samsung account and Microsoft account, you can set the cloud storage as Microsoft OneDrive.

  • Page 50: Multi Window

    Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Split screen view Pop-up view Some apps may not support this feature.
  • Page 51 Apps and features Adding app pairs Add frequently used apps to the Edge panel to launch them together in the split screen view with a single tap. In the split screen view, tap the circles between the app windows. The apps you are using in the split screen view will be saved on the Edge panel as an app pair.

  • Page 52: Samsung Notes

    You can also share information with others in the Galaxy users’ community or view the latest news and tips. Samsung Members can help you solve any problems you might encounter while using your device.

  • Page 53: Samsung Kids

    You can configure the settings for Samsung Kids and view the usage history. On the Samsung Kids screen, tap → Parental controls and enter your unlock code. Closing Samsung Kids To close Samsung Kids, tap the Back button or tap → Close Samsung Kids, and then enter your unlock code.

  • Page 54: Samsung Tv Plus

    Launch the Galaxy Shop app. • This app may not be available depending on the service provider or model. • This app may be named Samsung Shop depending on the region. Calendar Manage your schedule by entering upcoming events in your planner.

  • Page 55: Reminder

    Apps and features Reminder Register to-do items as reminders and receive notifications according to the condition you set. • To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To use location reminders, the GPS feature must be activated. Location reminders may not be available depending on the model.

  • Page 56: Voice Recorder

    Apps and features Voice Recorder Record or play voice recordings. Launch the Voice Recorder app. to start recording. Speak into the microphone. • Tap to pause recording. • While making a voice recording, tap BOOKMARK to insert a bookmark. to finish recording. Enter a file name and tap Save.

  • Page 57: Sharing Content

    Select an option. • No one: Do not allow others to find your device. • Contacts only: Only allow Samsung users in your contacts to share with your device. • Anyone nearby: Allow any nearby devices to share with your device.

  • Page 58: Smart View

    Apps and features Sharing via Web link Upload large files to the Samsung storage server and share them with others via Web link. Launch the Gallery app and select an image. → Quick Share and select an option you want under Share link to any person or device.

  • Page 59: Samsung Flow

    Apps and features Samsung Flow Samsung Flow allows you to easily connect your tablet to your smartphone or computer and use them conveniently, such as checking notifications or sharing contents. Samsung Flow must be installed on both devices that you want to connect. If Samsung Flow is not installed, download it from Galaxy Store or Play Store.

  • Page 60: Google Apps

    Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. • Chrome: Search for information and browse webpages. •...

  • Page 61: Settings

    To search for settings by entering keywords, tap . You can also search for settings by selecting a tag under Suggestions. Samsung account Sign in to your Samsung account and manage it. On the Settings screen, tap Samsung account. Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth.

  • Page 62: Wi-Fi

    Settings • Mobile networks: Configure your mobile network settings. • Data usage: Keep track of your data usage amount and customise the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit. You can activate the data saver feature to prevent some apps running in the background from sending or receiving data.

  • Page 63: Bluetooth

    Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. Precautions for using Bluetooth • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured.
  • Page 64 Settings Pairing with other Bluetooth devices On the Settings screen, tap Connections → Bluetooth and tap the switch to activate it. The detected devices will be listed. Select a device to pair with. If the device you want to pair with is not on the list, set the device to enter Bluetooth pairing mode.

  • Page 65: Data Saver

    Settings Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it. When the data saver feature is activated, the icon will appear on the status bar.

  • Page 66: More Connection Settings

    GHz, tap Advanced, and then tap the Hidden network switch to deactivate it. • If you activate the Auto Hotspot feature, you can share your device’s mobile data connection with other devices signed in to your Samsung account. More connection settings Customise settings to control other connection features.

  • Page 67: Sound

    Settings Select the installed printer plug-in. The device will automatically search for printers that are connected to the same Wi-Fi network as your device. Select a printer to add. To add printers manually, tap → Add printer. Printing content While viewing content, such as images or documents, access the options list, tap Print → →...

  • Page 68: Sound Quality And Effects

    Settings Sound quality and effects Set the device’s sound quality and effects. On the Settings screen, tap Sound → Sound quality and effects. • Dolby Atmos: Select a surround sound mode optimised for various types of audio, such as movies, music, and voice. With Dolby Atmos, you can experience moving audio sounds that flow all around you.

  • Page 69: Notifications

    Settings Notifications Change the notification settings. On the Settings screen, tap Notifications. • Notification pop-up style: Select a notification pop-up style and change the settings. • Recently sent: View the apps that received recent notifications and change the notification settings. To customise notification settings for more apps, tap More → →...

  • Page 70: Wallpaper And Style

    Settings • Screen zoom: Make the items on the screen larger or smaller. • Screen timeout: Set the length of time the device waits before turning off the display’s backlight. • Edge panels: Change the settings for the Edge panel. •...

  • Page 71: Lock Screen

    Settings Lock screen Options Change the settings for the locked screen. On the Settings screen, tap Lock screen. • Screen lock type: Change the screen lock method. • Smart Lock: Set the device to unlock itself when trusted locations or devices are detected.

  • Page 72: Smart Lock

    • Security update: View the version of your device’s software and check for updates. • Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device.

  • Page 73: Face Recognition

    Settings • Encrypt SD card: Set the device to encrypt files on a memory card. If you reset your device to the factory defaults with this setting enabled, the device will not be able to read your encrypted files. Disable this setting before resetting the device.
  • Page 74 Settings Registering your face For better face registration, register your face indoors and out of direct sunlight. On the Settings screen, tap Biometrics and security → Face recognition. Read the on-screen instructions and tap Continue. Set a screen lock method. Position your face inside the frame on the screen.

  • Page 75: Privacy

    You can also edit the permission settings. • Controls and alerts: Configure settings for app access. • Samsung: Manage personal data related to your Samsung account and change the settings for Customisation Service. • Google: Configure advanced settings for privacy.

  • Page 76: Accounts And Backup

    Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch.

  • Page 77: Users

    Settings Users Set up additional user accounts for other users to use the device with personalised settings, such as email accounts, wallpaper preferences, and more. This feature may not be available depending on the region or service provider. Following types of user accounts are available: •...

  • Page 78: Samsung Cloud

    Settings screen, tap Accounts and backup and tap Back up data under Samsung Cloud. • To view the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and backup → Restore data, and then select a device you want.

  • Page 79: Google

    • Call & text on other devices: Connect your tablet and smartphone to use calling and messaging features on the tablet with your smartphone number. You must register and sign in to the same Samsung account on the tablet and smartphone. Some calling and messaging features may not be available.

  • Page 80: Motions And Gestures

    Settings Motions and gestures Activate the motion feature and configure settings. On the Settings screen, tap Advanced features → Motions and gestures. • Double tap to turn on screen: Set the device to turn on the screen by double-tapping anywhere on the screen while the screen is turned off. •...

  • Page 81: Digital Wellbeing And Parental Controls

    Settings Digital Wellbeing and parental controls View the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use. On the Settings screen, tap Digital Wellbeing and parental controls.

  • Page 82: Battery

    The available capacity may change when you update the device. • You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Memory On the Settings screen, tap Battery and device care → Memory.

  • Page 83: Device Protection

    If the battery remains fully discharged, the time and date is reset. • Samsung Keyboard settings: Change the settings for the Samsung keyboard. • Keyboard list and default: Select a keyboard to use by default and change the keyboard settings.

  • Page 84: Accessibility

    Settings Adding device languages You can add languages to use on your device. On the Settings screen, tap General management → Language → Add language. To view all the languages that can be added, tap → All languages. Select a language to add. To set the selected language as the default language, tap Set as default.

  • Page 85: Software Update

    Settings Software update Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update. • Download and install: Check for and install updates manually. • Auto download over Wi-Fi: Set the device to download updates automatically when connected to a Wi-Fi network.

  • Page 86: About Tablet

    Settings About tablet Access your device’s information. On the Settings screen, tap About tablet. To change your device’s name, tap Edit. • Status information: View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number. •...

  • Page 87: Usage Notices

    Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
  • Page 88 Usage notices • You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment. Due to the nature of the product, displaying fixed graphics for extended periods may result in afterimages (screen burn-in) or ghosting.

  • Page 89: Notes On Package Contents And Accessories

    • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

  • Page 90: Device Overheating Situations And Solutions

    • If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 91 • Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre or an authorised service centre.
  • Page 92 Usage notices Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. •...

  • Page 93: Appendix

    Before contacting a Samsung Service Centre or an authorised service centre, please attempt the following solutions. Some situations may not apply to your device. You can also use Samsung Members to solve any problems you might encounter while using your device.
  • Page 94 • Restart your device to clear any temporary software bugs. • Ensure that your device software is updated to the latest version. • If the touchscreen is scratched or damaged, visit a Samsung Service Centre or an authorised service centre.
  • Page 95 • When using the device while moving, wireless network services may be disabled due to issues with the service provider’s network. The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly. • Visit a Samsung Service Centre or an authorised service centre and have the battery replaced.
  • Page 96 • Free some memory by transferring files to a computer or deleting files from your device. • Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre or an authorised service centre. Picture quality is poorer than the preview •...
  • Page 97 → Reset settings → Reset to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Centre or an authorised service centre. The screen brightness adjustment bar does not appear on the...

  • Page 98: Removing The Battery

    Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 99 No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co., Ltd. ® • Bluetooth is a registered trademark of Bluetooth SIG, Inc.

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