Table of Contents
Advertisement
Quick Links
Advertisement
Table of Contents
Troubleshooting
Related Manuals for Kodak s1740
Summary of Contents for Kodak s1740
- Page 2 © 2006 Beta Systems AG All rights reserved.
-
Page 3: Table Of Contents
Turning the scanner off ........ - Page 4 Scanner Module errors ........
-
Page 5: Introduction
1 Introduction System requirements A-61593 September 2007 The Kodak s1700 Operating System Software controls the Kodak s1740 Capture System and provides the following features: • An easy to use interface allows you to easily access the tools you need via icons, toolbars and pull-down menus. -
Page 6: Using This Manual
Using this manual This User’s Guide describes the functions and procedures of the Kodak s1700 Operating System Software. Chapter 1, Introduction — provides a brief overview of product features, a description of what information you will find in other chapters of this User’s Guide and procedures to logging into the software and... -
Page 7: Starting The S1700 Operating System Software
Operating System Software A-61593 September 2007 1. If the scanner is not turned on, turn the scanner on before you turn on the host PC. 2. Turn on the host PC. 3. Double-click on the s1700 Operating System Software icon. The Login screen will be displayed. -
Page 8: Exiting The Operating System Software
Exiting the operating system software When you select the job you want to run, the main screen will be displayed. NOTE: The following screen may appear differently depending on your system configuration. To exit the operating system software: • Click Exit on the icon bar. A-61593 September 2007... -
Page 9: Getting Started
2 Getting Started This chapter describes the windows, menus and toolbars that are available when using the Kodak s1700 Operating System Software. The Kodak s1700 Operating System Software includes the following modules: Scan — the majority of your work will be done using Scan. Detailed information regarding the menus, tools and windows in Scan follows the general description of the main window. -
Page 10: The Main Window
The main window The main Kodak s1700 Operating System Software window contains the following elements: Title bar — provides the official name of the operating system software. Menu bar — provides the available options within each module. The View, Extras and ? menu items are the same within all modules. -
Page 11: Menu Bar
Tray — provides options that allow you to control the start and finish of trays and runs. Machine Control — provides options that allow you to control the scanner. View — allows you to change the way information is displayed on the main screen. -
Page 12: Machine Control Menu
Define Special Feed — allows you to enable or disable double feed detection so you can process unusual documents. Pause — pauses the scanner. The transport will stop when all documents have been deposited in a pocket/tray. Clear Track — when a document jam occurs, before manually removing documents, select Clear Track. -
Page 13: View Menu
View menu A-61593 September 2007 The View menu provides the following options. Layout — provides a listing of optional window layouts. • Automatic Layout: places all the open windows on the screen in an orderly fashion without any overlapping. • Freeze Layout: you can move the windows around the screen into a layout that works best for you. -
Page 14: Extras Menu
Extras menu The Extras menu provides the following options. Change Language — displays the Language Selection window which allows you to change the language of the operating system software. The language can be changed at any time without closing the run. •... - Page 15 A-61593 September 2007 Suite configuration — this option is for System Administrator’s only. See the Administrator’s Guide, A-61598 for more information. Save Logs — when selected, the operating system software will retrieve the log files. When the files have been retrieved, the Save Logfiles window will be displayed allowing you to enter pertinent information about the run and save it to a log file.
-
Page 16: Information Menu
About — displays the About window which provides the current version of the operating system software, the name, version and date of the modules, the scanner configuration and the installation settings. The Module Versions tab provides an overview of the operating system software modules. - Page 17 A-61593 September 2007 Machine Status — when the scanner stops, the Machine Status is automatically displayed. If you need to display the status, select this option. • Review the message and click on Continuous Feed to continue scanning or OK to close the dialog box. If you want more details regarding the message, click Details on.
-
Page 18: Context Selection Bar
2-10 The Context Selection bar provides a listing of the modules within the Kodak s1700 Operating System Software. Several modules can be run at one time and you can easily navigate from one module to another by clicking on the desired module. The available modules depend on the operating system configuration. -
Page 19: Toolbar Buttons
Jam Cleared — when a document jam has been cleared, select Jam Cleared to return the scanner to the Idle state. Monitor — displays an additional image window so you can view the front and rear of the image at the same time. -
Page 20: The Display Area
The Display area 2-12 The display area provides an overview about the scanned documents. It contains the Document List and image monitors. If you select a document in the list, the images associated with this document will be displayed on the image monitor. Document List —... - Page 21 A-61593 September 2007 Image Monitor — when you select an item from the Document List, the image will be displayed in the window to the right. Once displayed, you can use these Toolbar buttons. displays the front or back side of the scanned document. redisplays the image to the original size.
-
Page 22: Status Bar
Status bar 2-14 The status bar provides the current status of the scanner and is divided into 5 areas. Scanner State — the scanner can be in one of the following states: Scanner State Description Idle • When the scanner is not feeding documents. -
Page 23: Changing Table Properties And Global Fields
Changing table properties and global fields Description of special system fields on the Document List A-61593 September 2007 The columns that are displayed in the Document List can be changed to list the information that is important to you. This is done by using the Table Properties dialog box. - Page 24 2-16 Tray Column The plus sign (+) in front of the Tray Nr. (system field: TRAY) indicates that the tray of the document is closed; therefore documents cannot be deleted. In the following example, Trays 37, 38 and 39 are closed. Tray 40 is still open and documents can still be deleted.
- Page 25 A-61593 September 2007 • To view all images in a run, place your cursor on the Image Monitor window, right-click the mouse button and select Image. All images defined in your run definition will be displayed. Function Description Image... allows you to select the camera where the image of this document is shown.
-
Page 26: Tools
2-18 Tools includes the following modules: • Convert • Transfer • Statistics • Split (optional) The screen layout is the same for these modules. This section provides information about the menus, toolbars and windows that will be used when using these modules. Menu bar —... -
Page 27: Menu Bar
Menu bar Processing menu A-61593 September 2007 The following summarizes the functions associated with each menu. Processing — allows you to start and pause batch processing. You can also refresh the Task table and exit Tools. Task — provides options that allow you to control the task processing. View —... -
Page 28: Task Menu
Task menu View, Extras and Information menus 2-20 The Task menu provides the following options. Start Selection — starts processing the selected task. Stop Selection — stops processing the selected task. Pause Selection — interrupts processing of the selected task. Reset Selection —... -
Page 29: Toolbar Buttons
Toolbar buttons A-61593 September 2007 The toolbar provides easier access to commonly used functions. Refresh — updates the Task table immediately. Depending on how your system is configured, the Task table may be set to automatically refresh periodically. Start Batch Processing — when selected, the module looks for open runs after each refresh and starts batch processing. -
Page 30: The Task Table
The Task table Task table for Convert and Transfer 2-22 Each row in the Task table corresponds to a run. A column can be sorted in ascending or descending order by clicking on the table header. Default (no arrow) Ascending order (up arrow) Descending order (down arrow) The Task table below represents what the Task table looks like when you are using Convert or Transfer and is followed by column... - Page 31 A-61593 September 2007 The indicator on the Context Selection button summarizes the state of the runs. Button Color State of run Green All runs in the Task table are closed. Yellow There is at least one run open in the Task table. There is at least one failed run in the Task table.
-
Page 32: Task Table For Statistics
Task table for Statistics 2-24 The Task table below represents what the Task table looks like when you are using Statistics and is followed by column descriptions. Task name — name of the task. #_Sheets — number of processed sheets. T_Prep —... -
Page 33: Message Panel
Message panel Property panel Convert Property Panel Type RUN_DEF UN_FIRST UN_LAST DOC_FIRST DOC_COUNT TIME_START TIME_END A-61593 September 2007 The Message panel provides information and errors about the module. The Property panel provides information about the selected task in the Task table. Following are descriptions of the Types listed in the Property panels of Convert, Transfer and Statistics. - Page 34 Number of physical jams. Time necessary to clear the logical jams. Number of recoveries executed. Type of scanner. Number of the scanner. TCP/IP host name. Account of the user. Number of documents containing at least 1 reject in the OCR1 codeline.
-
Page 35: Status Bar
Statistics Property Panel Type OCR2-CHARS_REJECTS OCR2_CHAR_VALID MICR_DOC_REJECTS MICR_CHARS_REJECTS MICR_CHAR_VALID Split Property Panel Type RUN_DEF SPLIT_DEF RUNS RUNx Status bar A-61593 September 2007 Description Number of rejects in all OCR2 codelines of this tray. Number of valid characters in all OCR2 codelines of this tray. Number of documents containing at least 1 reject in the MICR codeline. -
Page 36: Using The Software And Clearing Document Jams
Capture System. This chapter provides procedures for running a job and clearing document jams. 1. If the scanner is not turned on, turn the scanner on before you turn on the host PC. 2. Turn on the host PC. 3. Double-click on the s1700 Operating System Software icon. The Login screen will be displayed. - Page 37 When you select the job you want to run, the main screen will be displayed. 6. Insert one or more documents into the feeder of your scanner. 7. Click Continuous Feed to start the scanner. The scanner will feed one document at a time and continue unless you pause scanning or a document jam occurs.
-
Page 38: Finishing A Run
When you finish a run, you are storing the output files of the scanned documents. 1. When the scanner has stopped, click Finish Run. A confirmation message will be displayed. The operating system software will process the output files and create a task for Convert. - Page 39 2. Select Convert. The following window is displayed. 3. If the task does not start processing automatically, select the task that you want to convert to a different output and click Start Selection. Convert will create your output as defined in the Run Definition.
-
Page 40: Handling Document Jams
To clear a physical jam: 1. Remove any jammed documents from the scanner and click Clear Track. Any document left in the scanner will be deposited in one of the overflow pockets. When the track is clear, the main window will display the documents that went through the scanner. -
Page 41: Extended Jam Clearing
Extended jam clearing 5. Find the last document with an OK state and verify that it was deposited in the pocket correctly. 6. If the document jam has been cleared correctly, all the documents on the Document List will be highlighted in green and are in the requested pocket;... -
Page 42: Jam Clearing Colors
Jam clearing colors Using the No Jam function A-61593 September 2007 To review the Jam Handling Colors, select ?>Jam Handling Colors from the menu bar. To set all documents that Should be Deleted to the OK state: 1. Click No Jam. When you click No Jam, all documents highlighted in violet will be highlighted in yellow and will be unmarked. - Page 43 Using the Mark Jam function Special Feed mode To set some of the documents that are marked Should be Deleted to the OK state: 1. Click Mark Jam. When you click Mark Jam, all documents highlighted in violet below the selected document will be highlighted in yellow.
-
Page 44: Controlled Runs
NOTE: You must have the following accessories for second pass encoding: Multi Line Endorser / for Kodak s1700 Capture System and the Encoder for E13B Fonts / for Kodak s1700 Capture System. 1. Log into the s1700 Operating System Software. The Run Selection window will be displayed. - Page 45 3. Select Encode codeline without amount and click OK. 4. Insert some blank documents into the feeder and click Continuous Feed. The scanner will start feeding the documents and encoding them with OnUs and Transit. 5. When you have encoded enough documents, click OK.
- Page 46 A-61593 September 2007 • The display area is divided in two parts. The upper part shows the Lookahead. This is the view in the rct file (the expected documents). The lower part is the Document List. • The Look Ahead button will also be displayed on the toolbar. Clicking on the Look Ahead button will make the Lookahead information disappear.
-
Page 47: Fine Sort (Optional)
Fine Sort is only available if you have the Enhanced Sorting module. Fine sort allows you to run documents, which are out of order, through the scanner more than once with the expectation of putting the documents in the correct order and in the correct pocket. The documents will only be scanned once even though they have been run through the scanner more than once. - Page 48 A-61593 September 2007 8. In the Property Panel above, there are three runs necessary to sort the sheets. The next run is the first one. The rct file Tray20Pass2_RCT_Run1.xml will be used. Open this file in the ProSort/Table/Scan directory. <?xml version=”1.0” encoding=”UTF-8” ?> -<FOLDER>...
- Page 49 Lookahead, the line Lookahead is also highlighted in green. 11. Feed in all documents. If a document could not find a match, the scanner will stop and display the following message, Too many mismatches and the documents will be transported to the overflow pockets.
-
Page 50: Colors In Lookahead
Colors in the Lookahead Jam handling in Controlled runs A-61593 September 2007 15. When finished, close the run and remove the documents in ascending pocket number out of the pockets and put them back into the feeder. 16. Select Next Run of this fine sort, in this example: Tray20Pass2_Run(3/3), and process the documents again. -
Page 51: The Lookahead Window And Buttons
The Lookahead window and buttons 3-16 Following is a controlled runs window showing the Lookahead information. The three buttons you will access when using Lookahead are described below. Use these buttons if the document(s) can not be identified because of poor quality of if something is missing. Mark Lookahead —... -
Page 52: Performing A Print Test
Performing a Print test A-61593 September 2007 If you have the optional Multi-Line Endorser / Kodak s1700 Capture System periodically you may need to perform a print test to ensure that the ink jets are functioning properly. To run a print test. -
Page 53: Troubleshooting
Solution: Check the rct file. Check the configuration (Compare Control; Strategy for handling multiple matches). The connection to the scanner is lost. Solution: Turn the scanner on and restart the PC. The connection to the scanner is lost. Solution: Turn the scanner on and restart the PC. - Page 54 Solution: Clear the documents from the track. There are no documents in the feeder. Solution: Put documents in the feeder and continue feeding the documents or finish the run. Informational. The scanner is ready. Internal error. Solution: Close or cancel the run. Document jam detected.
-
Page 55: Encoder Errors
The print head is not in print position. Solution: Close the operating system software and restart it. If the problem still exists, turn the scanner off and after 15 seconds, turn it back on and start the operating system software again. - Page 56 EDS30 Endorser. Data received too late EDS32 Endorser. Gap too small EDS35 Endorser. Ink supply reaching end EDS40 Endorser. Too much data EDS60 Endorser not ready. EDS99 Endorser error. Reason unknown EDS101 MZI, was offline EDS102 MZI, parity error EDS103 MZI, order not allowed in this state EDS104...
- Page 57 EDS130 MZI, invalid sequence in document numbers EDS131 MZI, count of printing commands wrong EDS132 MZI, overflow print actions EDS133 MZI, overflow printing commands EDS134 MZI, action command too late EDS140 MZI, error in line processor 1 EDS141 MZI, error in line processor 2 EDS142 MZI, overload in line...
-
Page 58: Format Module Errors
EDS168 MZI, please wait: print head cleaning EDS170 MZI, print head steering: common error EDS171 MZI, print head: home position not received EDS172 MZI, print head position not received EDS173 MZI, print head motor current error EDS180 MZI, use lower vertical head-position for this document EDS181... -
Page 59: Control Of The Operating System Software Errors
Parameter error. Solution: Check the Run Definition. There is an initialization problem at the scanner interface. Solution: Close the operating system software, turn off the scanner and turn it back on. Then restart the software. No valid Run Definition. Solution: Check the Run Definition. - Page 60 Solution: Refeed the document. An image for a document was not delivered properly. Solution: Scan the document using Single Feed. The scanner paused because the text output was too slow. Solution: Check for active processes which may not be part of the application.
- Page 61 • Scanner: change or upgrade the scanner hardware. • Operating Software: remove barcode usage or set to optional. The scanner hardware has no OCR reading module but OCR capture is defined by the logic and the usage is not optional.
- Page 62 No response from machine interface layer. Idle state forced by timeout. Solution: Internal problem. Capture and send Logs. The machine logging cannot be done due to an initialization error. Solution: Check the scanner .dll file and the log parameter. A-61593 September 2007...
-
Page 63: Operating System Software Document List Errors
Operating System Software Document List errors NIB01 General error in Item Buffer NIB02 Initialization error in Item Buffer NIB03 High level in Item Buffer. CPU too slow NIB04 Item Buffer full Run and Jam Management errors NSO01 General error in SortMgr NSO02 Initialization error in... -
Page 64: Ocx Interface Errors
(see Compare options: Run Open validation on Compare fields). Solution: Turn the scanner on and restart the PC. Machine interface problem. Solution: Check the connection to the scanner to be sure it is securely in place. Tuning problem. Solution: Jam handling. - Page 65 Solution: Finish the program. The path is not valid. See the log for more information. Solution: Enter the correct path. The scanner received a command which is only allowed in the Idle state. Solution: Jam handling. The number of the document is invalid.
- Page 66 There is a version mismatch between the server and client. Solution: Install the correct versions. The scanner has encountered a fatal error. See the log for more details. Solution: Turn the PC and the scanner off. Wait about 15 seconds and turn the scanner and PC back on.
- Page 67 Solution: Make disk space available. The document data is incomplete. Solution: Jam handling. While reading the scanner log over the serial port an error occurred. The serial port may have been in use by another program (e.g., HyperTerminal) or the wrong port was selected.
- Page 68 There is not much space left on the disk for text output. Solution: Delete some files. Solution: Jam handling. There may be too many trays stored on the scanner PC. Solution: Check the disk space. Delete old trays using the Transfer module.
- Page 69 If this does not work: does not work 3. Exit the Operating System Software. Turn the scanner off; wait about 15 seconds and turn the scanner back on. Then restart the computer and start the Operating System Software again.
-
Page 70: Troubleshooting - Tools
5 Troubleshooting in Tools Message Refresh found {0,number,integer} modified file(s) Refresh found {0,number,integer} new file(s) Refresh deleted {0,number,integer} old task(s) Task “{0}” is not {1} Error Code Message Convert errors PCE1000 Task “{0}” failed during conversion PCE1002 Task “{0}” failed because free disk space is too low: {1} PCE1003... -
Page 71: Pcn - Native Converter Errors
Internal error. Solution: Export Scan data using the Convert diagnostics function and send the file to Kodak Service for further analysis. The defined converter class does not exist. There may be a typo in the Converter class field of the Run Definition. - Page 72 A-61593 September 2007 Internal error. Solution: Save the log files of this task in Convert and Scan and send them to Kodak Service. Internal error. Solution: Save the log files of this task in Convert and Scan and send them to Kodak Service.
- Page 73 Daten Internal error. Solution: Save the log files of this task in Convert and Scan and send them to Kodak Service. Internal error. Solution: Save the log files of this task in Convert and Scan and send them to Kodak Service.
- Page 74 Solution: Save the log files of this task in Convert and Scan and send them to Kodak Service. Error in ProConverSrv. Solution: Restart the Kodak s1700 Operating System Software. Internal error. Solution: Save the log files of this task in Convert and Scan and send them to Kodak Service.
-
Page 75: Pse - Split Errors
General error while sending. Solution: Check the server or destination directory to be sure it is available and restore it if necessary. Otherwise, send the logs to Kodak Service. The file already exists and should not be overwritten. The file may have already been sent or the file names of different trays are equal. - Page 76 Close/disconnect error for secure transmissions. Solution: Check on the remote host for more information and for completion of the transmission. Send the logs to Kodak Service. Transfer error for secure transmission. Solution: Check on the remote host for more information. Send the logs...
-
Page 77: Ptn - Native Transfer Errors
Solution: Change the maximum thread count in the Run Definition. Internal error. Solution: Save the log files of this task in Convert and Scan and send them to Kodak Service. Internal error. Solution: Save the log files of this task in Convert and Scan and send them to Kodak Service. - Page 78 Solution: Retry the transfer. Internal error. Solution: Save the log files of this task in Convert and Scan and send them to Kodak Service. Internal error. Solution: Save the log files of this task in Convert and Scan and send them to Kodak Service.
-
Page 79: Ptw - Transfer Warnings
Solution: Check the connection with the host. Internal error. Solution: Save the log files of this task in Convert and Scan and send them to Kodak Service. Internal error. Solution: Save the log files of this task in Convert and Scan and send them to Kodak Service. -
Page 80: Pxe - Tools Errors
Solution: Analyze the task directory of Convert and Tools.log or .zip it and send it to Kodak Service. Internal error. Solution: Send the task file to Kodak Service. File name does not correspond to the file intern ID. Solution: Correct the error in the program creating the task file (e.g., application for Split/Scan, Convert for Transfer). -
Page 81: Appendix A Table Properties And Global Fields
Appendix A Table Properties and Global Fields This appendix provides information regarding the Table Properties and Global fields. There are three global fields — Date, Time and State. Additional fields (columns) can be added to the Document List via the Table Properties dialog box. - Page 82 3. You can add or remove any of the column names you want to display on the Document List. When you have all the column names you wish to display in the Visible Column list, click Accept. 4. Arrange and resize the columns as you want them. 5.
-
Page 83: Table Properties Column Descriptions
DOC_TYPES_LOGICAL Names of the logical document definitions of this document. DOUBLE_FEED If you set the value of this field to _TRUE, you will cause a jam with the scanner state of “double feed” ENC_DATA Text to be written by the encoder. - Page 84 The ID number of the machine. This field is equal to MACHINE_NUM. STOP If you sets this value to _TRUE, the scanner will stop. This is a global field. SYSDATE System date in the format: jjjj-mm-dd. This is a global field, therefore, it cannot be written to the output.
- Page 85 Field Name Description TRAY_STATUS The value of this field is: • MANUAL: if this tray was closed manually (you used Next Tray or Finish Run, no automatic tray change). • MANUAL FORCED: if the tray was closed although the batch was not complete. Unique Number.