Dell Inspiron N5020 Service Manual

Dell Inspiron N5020 Service Manual

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Dell™ Inspiron™ N5020/M5030/N5030 Service Manual 
Before You Begin
Battery
Keyboard
Palm Rest
Speakers
Power Button Module
Memory Module(s)
Hard Drive
Optical Drive
 Notes, Cautions, and Warnings
NOTE:
A NOTE indicates important information that helps you make better use of your computer.
CAUTION:
WARNING:
Information in this document is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Inspiron are trademarks of Dell Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell
under license; Microsoft, Windows, Windows Vista, and the Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United
States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
June 2010 Rev. A01
Regulatory model: P07F series
Regulatory type: P07F001; P07F002; P07F003
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Wireless Mini-Card
Internal Module With Bluetooth® Wireless Technology
Coin-Cell Battery
Processor Heat Sink
Processor Module
Display
Camera Module
System Board
Flashing the BIOS
A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
A WARNING indicates a potential for property damage, personal injury, or death.
UserManuals.info

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Summary of Contents for Dell Inspiron N5020

  • Page 1 Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and Inspiron are trademarks of Dell Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license;...
  • Page 2: Before You Begin

    Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your own personal safety. WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).
  • Page 3   CAUTION: To avoid damaging the computer, perform the following steps before you begin working inside the computer.   1. Ensure that the work surface is flat and clean to prevent the computer cover from being scratched.   2. Turn off your computer (see Turning Off Your Computer) and all attached devices.
  • Page 4: Flashing The Bios

    The BIOS may require flashing when an update is available or when replacing the system board. To flash the BIOS:   1. Turn on the computer.   2. Go to support.dell.com/support/downloads.   3. Locate the BIOS update file for your computer: NOTE: The Service Tag for your computer is located on a label at the bottom of the computer.
  • Page 5: Removing The Bluetooth Module

      Removing the Bluetooth Module   Replacing the Bluetooth Module WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell™  is not covered by your warranty.
  • Page 6 4. Replace the palm rest (see Replacing the Palm Rest).   5. Replace the keyboard (see Replacing the Keyboard).   6. Replace the battery (see Replacing the Battery).   CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may result in damage to the computer.
  • Page 7: Removing The Camera Module

      Removing the Camera Module   Replacing the Camera Module WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell™  is not covered by your warranty.
  • Page 8   5. Replace the palm rest (see Replacing the Palm Rest).   6. Replace the keyboard (see Replacing the Keyboard).   7. Replace the battery (see Replacing the Battery).   CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may result in damage to the computer.
  • Page 9: Removing The Coin-Cell Battery

      Removing the Coin-Cell Battery   Replacing the Coin-Cell Battery WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell™  is not covered by your warranty.
  • Page 10: Removing The Processor Module

      Removing the Processor Module   Replacing the Processor Module WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell™  is not covered by your warranty.
  • Page 11: Replacing The Processor Module

      7. Lift the processor module from the ZIF socket.  Replacing the Processor Module NOTE: If a new processor is installed, you will receive a new thermal-cooling assembly, which will include an affixed thermal pad, or you will receive a new thermal pad along with documentation to illustrate proper installation.
  • Page 12: Removing The Processor Heat Sink

    WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: If you remove the processor heat sink from the computer when the heat sink is hot, do not touch the metal housing of the processor heat sink.
  • Page 13: Replacing The Processor Heat Sink

    processor heat sink captive screws (4)  Replacing the Processor Heat Sink NOTE: This procedure assumes that you have already removed the processor heat sink and are ready to replace it.   1. Follow the instructions in Before You Begin.   2.
  • Page 14: Display Assembly

      Display Bezel   Display Panel WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell™  is not covered by your warranty.
  • Page 15: Display Bezel

    display assembly screws (2) display cable Mini-Card antenna cable   Replacing the Display Assembly   1. Follow the instructions in Before You Begin.   2. Place the display assembly in position and replace the two screws (one on each side) that secure the display assembly to the computer base.  ...
  • Page 16: Display Panel

    display bezel   Replacing the Display Bezel   1. Follow the instructions in Before You Begin.   2. Align the display bezel over the display panel, and gently snap it into place.   3. Replace the display assembly (see Replacing the Display Assembly).
  • Page 17 display cable screws (8) display panel camera cable connector   6. Lift the display panel off the display cover.   7. Turn the display panel over and place it on a clean surface.   8. Lift the tape that secures the display cable to the display board connector and disconnect the display cable.  ...
  • Page 18 2. Replace the four screws (two on each side) that secure the display panel brackets to the display panel.   3. Connect the display cable to the display board connector and secure it with the tape.   4. Adhere the camera cable to the back of the display panel.  ...
  • Page 19: Removing The Hard Drive

    Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. NOTE: If you are installing a hard drive from a source other than Dell, you need to install an operating system, drivers, and utilities on the new hard drive.
  • Page 20: Replacing The Hard Drive

    hard drive  Replacing the Hard Drive   1. Follow the instructions in Before You Begin.   2. Remove the new hard drive from its packaging. Save the original packaging for storing or shipping the hard drive.   3. Place the hard drive in the hard-drive bay and push the hard drive towards the connector until it is fully seated.  ...
  • Page 21: Removing The Power Button Module

      Removing the Power Button Module   Replacing the Power Button Module WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell™ ...
  • Page 22 3. Replace the screw that secures the power button module to the palm rest.   4. Adhere the power button cable to the palm rest.   5. Replace the palm rest (see Replacing the Palm Rest).   6. Replace the keyboard (see Replacing the Keyboard).
  • Page 23: Removing The Keyboard

      Removing the Keyboard   Replacing the Keyboard WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell™  is not covered by your warranty.
  • Page 24: Replacing The Keyboard

    plastic scribe palm rest tabs (3) keyboard palm rest   7. Without pulling hard on the keyboard, slide it towards the display.   8. Lift the connector latch and pull the keyboard cable to disconnect it from the connector on the system board.  ...
  • Page 25 Back to Contents Page   Great user manuals database on UserManuals.info...
  • Page 26: Removing The Memory Module(S)

      Removing the Memory Module(s)   Replacing the Memory Module(s) WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell™  is not covered by your warranty.
  • Page 27 To confirm the amount of memory installed in the computer: ® Windows Click Start ® Control Panel® System and Security® System. ® Windows Vista Click Start ® Help and Support® Dell System Information. Back to Contents Page   Great user manuals database on UserManuals.info...
  • Page 28: Removing The Wireless Mini-Card

    Discharge" in the safety instructions that shipped with your computer). NOTE: Dell does not guarantee compatibility or provide support for wireless Mini-Cards from sources other than Dell. If you ordered a wireless Mini-Card with your computer, the card is already installed.
  • Page 29: Replacing The Wireless Mini-Card

      8. Install the drivers and utilities for your computer, as required. NOTE: If you are installing a wireless Mini-Card from a source other than Dell, you must install the appropriate drivers and utilities. Back to Contents Page   Great user manuals database on...
  • Page 30: Removing The Optical Drive

      Removing the Optical Drive   Replacing the Optical Drive WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell™  is not covered by your warranty.
  • Page 31 CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may result in damage to the computer. Back to Contents Page   Great user manuals database on UserManuals.info...
  • Page 32: Removing The Palm Rest

      Removing the Palm Rest   Replacing the Palm Rest WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell™  is not covered by your warranty.
  • Page 33: Replacing The Palm Rest

    power button cable connector palm rest touch pad cable connector speaker cable connector   CAUTION: Carefully separate the palm rest from the computer base to avoid damage to the palm rest.   7. Slide a plastic scribe between the computer base and the palm rest and pry out the palm rest off the computer base. palm rest plastic scribe  Replacing the Palm Rest...
  • Page 34 CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may result in damage to the computer. Back to Contents Page   Great user manuals database on UserManuals.info...
  • Page 35: Removing The Battery

    To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).   CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers.  Removing the Battery  ...
  • Page 36 Great user manuals database on UserManuals.info...
  • Page 37: Removing The Speakers

      Removing the Speakers   Replacing the Speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell™  is not covered by your warranty.
  • Page 38   5. Replace the palm rest (see Replacing the Palm Rest).   6. Replace the keyboard (see Replacing the Keyboard).   7. Replace the battery (see Replacing the Battery).   CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may result in damage to the computer.
  • Page 39: Removing The System Board

      Replacing the System Board   Entering the Service Tag in the BIOS WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell™ ...
  • Page 40: Replacing The System Board

    1 screws (2) 2 system board   15. Lift the system board assembly off the computer base.  Replacing the System Board   1. Follow the instructions in Before You Begin.   2. Align the connectors on the system board with the slots on the computer base and place it on the computer base.  ...
  • Page 41: Entering The Service Tag In The Bios

     Entering the Service Tag in the BIOS   1. Ensure that the AC adapter is plugged in and that the main battery is installed properly.   2. Turn on the computer.   3. Press <F2> during POST to enter the system setup program.  ...

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