App - Dimplex XLF5017-XD Service Manual

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For troubleshooting information related to the Flame Connect app, please visit www.dimplex.com/fcapp
1-888-346-7539 | www.dimplex.com
In keeping with our policy of continuous
product improvement, we reserve the
right to make changes without notice.
© 2022 Glen Dimplex Americas
22
Ambient temperature is
Err12
above 45° C (113° F)
Ambient temperature is
Err13
below 45° C (113° F)
NTC error
Err14
NTC has shorted
Err15
NTC not detected
Err16
Media bed LEDs defective
Err17
Overhead LEDs defective
Err18
Media bed LEDs not detected
Err19
Err 20 Overhead LEDs not detected
Err 21 Flame LEDs not detected
Err 22 Flicker motor not detected
Err 23 Relay board not detected
Err 24 Main control board not detected
Err 25 Display board not detected
No action required.
No action required.
NTC is unplugged.
NTC is defective.
Main Control Board is defective.
NTC is unplugged.
NTC is defective.
NTC is unplugged.
NTC is defective.
Defective Media Bed LEDs.
Defective Main Control Board
Defective Overhead LEDs.
Defective Main Control Board
Media Bed LEDs disconnected.
Defective Media Bed LEDs.
Defective Main Control Board
Overhead LEDs disconnected.
Defective Overhead LEDs.
Defective Main Control Board
Flame LEDs disconnected.
Defective Flame LEDs.
Defective Main Control Board
Flicker motor is disconnected.
Defective Flicker motor.
Defective Main control board.
Relay board is disconnected.
Defective Relay board.
Main control board is disconected.
Defective Main control board.
Defective Display board.
Defective Main control board.
A BRAND OF GLEN DIMPLEX AMERICAS
REV
ECO
DATE
00
ECO-000201
13-APR-21
01
ECO-000208
28-MAY-21
03
ECO-000436
24-MAY-22
www.dimplex.com

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