Internet Access - ZyXEL Communications LTE Series User Manual

Make sure you have entered the user name and password correctly. The default user name is
1
These fields are case-sensitive, so make sure [Caps Lock] is not on.
You cannot log in to the Web Configurator while someone is using Telnet to access the Zyxel Device.
2
Log out of the Zyxel Device in the other session, or ask the person who is logged in to log out.
Turn the Zyxel Device off and on.
3
If this does not work, you have to reset the Zyxel Device to its factory default. See
4
184.
I cannot use FTP, Telnet, SSH or Ping to access the Zyxel Device.
See the Remote Management
HTTP, HTTPS, FTP, Telnet, SSH and Ping) to access the Zyxel Device.
Check the server
screen. You must use the same port number in order to use that web service for remote management.
29.4 Inte rne t Ac c e ss
I cannot access the Internet.
Check the hardware connections and make sure the LEDs are behaving as expected. See the
1
and
Sta rt G uide
2 Check the SIM card. Maybe it has wrong settings (refer to
expired, it became loose (remove and reinsert it - refer to the Quick Start Guide) or it's missing (stolen).
See Section 29.6 on page 193
3 Make sure you entered your ISP account information correctly. These fields are case-sensitive, so make
sure [Caps Lock] is not on.
4 If the problem continues, contact your ISP.
I cannot access the Internet anymore. I had access to the Internet (with the Zyxel Device), but my
Internet connection is not available anymore.
Check the hardware connections (refer to the Quick Start Guide).
1
Turn the Zyxel Device off and on.
2
If the problem continues, contact your ISP.
3
Chapter 29 Troubleshooting
Chapter 22 on page 168
number field for the web service in the
Po rt
Section 1.5.1 on page 17.
for possible SIM card problems.
LTE Series User's Guide
for details on allowing web services (such as
Ma inte na nc e > Re m o te Ma na g e m e nt
Section 6.4 on page
191
.
a dm in
Section 27.2 on page
Q uic k
67), the account has