Maintenance; Warranty And Customer Service - ADTRAN HDSL Remote Installation Kit Installation And Maintenance Manual

Table of Contents

Advertisement

5. MAINTENANCE

The HDSL Remote Installation Kit does not require
routine maintenance for design operation. ADTRAN
does not recommend that repairs be performed in the
field. Repair services are obtained by returning the
defective unit to ADTRAN Customer and Product
Service (CAPS).

6. WARRANTY AND CUSTOMER SERVICE

ADTRAN will replace or repair this product within 10
years from the date of shipment if it does not meet its
published specifications or fails while in service (see
ADTRAN Carrier Network Equipment Warranty,
Repair, and Return Policy and Procedure, document
60000087-10A).
Contact Customer and Product Service (CAPS) prior
to returning equipment to ADTRAN.
For service, CAPS requests, or further information,
contact one of the following numbers:
Part Number
1190851L1
ADTRAN Sales - Pricing and Availability
(800) 827-0807
ADTRAN Technical Support - Presales
Applications/Post-sale Technical Assistance
(800) 726-8663
Standard hours: Monday-Friday, 7 am-7 pm CST
Emergency hours: 7 days/week, 24 hours/day
ADTRAN Repair/CAPS - Return for repair/
upgrade
(256) 963-8722
Repair and Return Address
ADTRAN, Inc.
Customer & Product Service (CAPS)
901 Explorer Boulevard
Huntsville, Alabama 35806-2807
61190851L1-5, Issue 1
61190851L1-5A
8

Advertisement

Table of Contents
loading

Table of Contents