Faults and what to do about them.
Faults
Water is leaking from the
appliance.
The appliance is not filling
with water.
The dispenser is empty
and the fill level indicator
is not flashing.
The wrong detergent/fab-
ric softener has been
poured into the dis-
penser(s).
Detergent/fabric softener
has congealed in the dis-
pensers.
The door cannot be
opened.
The programme will not
start.
The drum briefly jerks or
judders after the pro-
gramme has started.
The water is not draining.
Water is not visible in the
drum.
The spin result is not sat-
isfactory.
Laundry wet/too damp.
The spin cycle runs sev-
eral times.
Cause/remedy
Attach the drain hose correctly or replace it.
■
Tighten the threaded joint on the inlet hose.
■
Have you pressed the A button?
■
Is the tap turned on?
■
Could the filter be clogged? Clean the filter.
■
Is the inlet hose kinked or trapped?
■
Is the drawer cover/connector dirty? Cleaning ~ Page 34
■
Has the detergent drawer been pushed in correctly? Insert correctly.
■
~ Page 39
Dispenser(s):
1.
Empty and clean.
2.
Refill. ~ Page 33
Clean and refill the dispensers.
The safety function is activated. Cancel the programme? ~ Page 30
■
Is the E childproof lock activated? Deactivate. ~ Page 29
■
Is $ selected (Rinse Hold = no final spin)? ~ Page 30
■
Can the door only be opened by the emergency release? ~ Page 42
■
Have you pressed the A or Finished in button?
■
Is the door closed?
■
Is the E childproof lock activated? Deactivate. ~ Page 29
■
Not a fault – the internal motor test may cause the drum to jerk or judder briefly
when the wash programme starts.
Is $ selected (Rinse Hold = no final spin)? ~ Page 30
■
Clean the drain pump. ~ Page 40
■
Clean the drain pipe and/or the drain hose.
■
Not a fault – the water is below the visible area.
Not a fault – the unbalanced load detection system has interrupted the spin
■
cycle because the laundry is unevenly distributed.
Distribute small and large items of washing in the drum.
Is Easy-Iron selected (depending on the model)? ~ Page 33
■
Is the selected speed too low? ~ Page 25
■
Not a fault – the unbalanced load detection system is adjusting an imbalance.
Faults and what to do about them.
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