Table of contents 1 Safety .......... 4 10 Before using for the first time........ 32 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 32 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........ 33 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 33 1.6 Safe cleaning and mainten-...
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14 Childproof lock...... 39 17.7 Cleaning the water outlet 14.1 Activating the childproof hose at the siphon .... 49 lock ......... 39 17.8 Cleaning the water inlet fil- 14.2 Deactivating the childproof ter ........... 50 lock ......... 39 18 Troubleshooting....... 52 15 Home Connect ...... 39 18.1 Emergency release .... 61 15.1 Connecting the appliance 19 Transportation, storage and...
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
en Preventing material damage Make sure that the valve housing ▶ Preventing material damage 2 Preventing material for the water inlet hose does not come into contact with its sur- damage roundings and is not subjected to any external forces. Follow these instructions to avoid ma- Preventing material damage Ensure that the inner diameter of terial damage and damage to the ap-...
Environmental protection and saving energy en Do not use cleaning products with Add → Page 35 detergent based on ▶ a high alcohol content. the laundry's degree of soiling. Do not use hard scouring pads or ▶ a For light to normal soiling, a smal- cleaning sponges.
en Installation and connection Remove any accessories from the 3.3 Energy saving mode drum. If you do not use the appliance for an Close the appliance door. extended period, it automatically switches to energy-saving mode. All 4.2 Contents of package displays go out and Start/Reload flashes.
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Installation and connection en Installation loca- Requirements WARNING tion Risk of electric shock! The appliance contains live parts. Kitchen unit Only install the Touching live parts is dangerous. appliance under- Do not operate the appliance neath a continu- ▶ without a cover cap. ous worktop that is securely con- nected to adja-...
en Installation and connection Pull the hoses out of the holders. Remove the 4 sleeves. Unscrew and remove all 4 Put on the 4 cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the 4 cover caps. Pull the power cable out of the holder.
Installation and connection en Unscrew and remove the screws in Remove the transport strut. the vertical transport struts using a T20 screwdriver. 4.6 Connecting the appliance Remove the transport struts. Connecting the water inlet hose Note: Observe the information on safety → Page 4 and preventing ma- terial damage → Page 10.
en Installation and connection Water outlet connection types 4.7 Aligning the appliance This information is intended to help In order to reduce noise and vibra- you to connect this appliance to the tion and to prevent the appliance water outlet. from moving, align the appliance cor- Note: Observe the information on rectly.
Installation and connection en Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height. 4.8 Connecting the appliance to the electricity supply Note: Observe the information on safety → Page 4 and preventing ma- terial damage → Page 10.
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en Familiarising yourself with your appliance Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
Familiarising yourself with your appliance en 5.2 Detergent drawer Measuring aid for liquid deter- gent → "Using a measuring aid for liquid detergent", Page 36 Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡...
en Display Display 6 Display The display shows the current settings, options or relevant information. Display Display Designation More information 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time → "Buttons", Page 22 9 kg Recommended The maximum load capacity for the selec- load...
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Display en Display Designation More information Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 39 Blood The stain type is activated. Cosmetics The stain type is activated.
en Buttons Buttons 7 Buttons The selection of programme settings depends on the programme that is set. Buttons You can see the selection options for each programme in the overview for → "Programmes", Page 24. Button Selection More information Start/Reload ¡ Start Start, cancel or pause the pro- gramme.
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Buttons en Button Selection More information Child Lock 3 ¡ Activate → "Childproof lock", Page 39 sec. ¡ Deactivate Spin Multiple selection Basic settings Pre-wash ¡ Activate Activate or deactivate prewash, e.g. for washing heavily soiled laundry. ¡ Deactivate Extra Rinse ¡ Activate Activate or deactivate an additional rinse cycle.
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en Programmes – Intensive Plus Pre-wash Spin (Rinse Hold) Extra Rinse Anti Stain – SpeedPerfect Max. spin speed 1600 1600 (rpm) Max. temperature (°C) Max. load (kg)
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Programmes en – Intensive Plus Pre-wash Spin (Rinse Hold) Extra Rinse Anti Stain – SpeedPerfect Max. spin speed 1600 (rpm) – Max. temperature (°C) Max. load (kg)
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en Programmes – Intensive Plus Pre-wash Spin (Rinse Hold) Extra Rinse Anti Stain – SpeedPerfect Max. spin speed 1200 1600 (rpm) Max. temperature (°C) Max. load (kg)
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Programmes en – – – Intensive Plus – – – Pre-wash Spin (Rinse – Hold) – – Extra Rinse – – – Anti Stain – – – SpeedPerfect Max. spin speed 1600 1600 (rpm) – – Max. temperature (°C) Max.
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en Programmes – Intensive Plus – Pre-wash Spin (Rinse – Hold) – Extra Rinse – Anti Stain – SpeedPerfect Max. spin speed 1200 (rpm) – Max. temperature (°C) Max. load (kg)
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Programmes en Intensive Plus Pre-wash Spin (Rinse Hold) Extra Rinse Anti Stain SpeedPerfect Max. spin speed 1600 (rpm) Max. temperature (°C) Max. load (kg)
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en Programmes – Intensive Plus – Pre-wash Spin (Rinse Hold) Extra Rinse – Anti Stain – – SpeedPerfect Max. spin speed 1200 (rpm) Max. temperature (°C) Max. load (kg)
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Programmes en Intensive Plus Pre-wash Spin (Rinse Hold) Extra Rinse Anti Stain SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
en Accessories Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WMZ2381 sion hose for cold water or AquaStop (approx. 2.50 Fixing brackets Improves the stability of WMZ2200 the appliance.
Laundry Note: More detailed instructions for children's socks use can be found on www.bosch- – Some stubborn or dried-in stains home.com or by scanning the QR can be removed by washing code on the title page of this user several times manual.
en Detergents and care products 11.3 Degrees of soiling Degree of soiling Soiling Examples Light ¡ No dirt or stains are vis- Light summer clothing or ible sports clothing that has ¡ Laundry has absorbed been worn for a just a few odours hours Normal...
Detergents and care products en ¡ Do not use bleaching agents in the appliance 12.1 Detergent recommendation Detergent Fabrics Pro- Temperature gramme Standard detergent Heat-resistant white Cotton From cold up to with optical brighten- fabrics made from 90 °C cotton or linen Detergent for colours Coloured fabrics Cotton...
en Basic operation Soiling Light Normal Heavy Water hardness: Hard/very 55 ml 80 ml 105 ml hard The dosages can be found on the Note: The programme settings are manufacturer's packaging. not saved permanently for the pro- ¡ Adjust the dosage to the actual gramme. load.
Basic operation en Press down on the insert and re- Slide the measuring aid forwards. move the detergent drawer. Fold the measuring aid down and Insert the measuring aid. click it into place. Insert the detergent drawer. Push in the detergent drawer. 13.6 Use the measuring aid 13.7 Adding detergent and for liquid detergent...
en Basic operation Push in the detergent drawer. 13.11 Cancelling the pro- gramme 13.8 Starting the programme Note: Observe the information on Note: If you want to change the time safety → Page 4 and preventing ma- until the programme ends, set the terial damage → Page 10. "Ready in" time first. Press Start/Reload ...
Childproof lock en Wipe the rubber gasket dry and re- So that the programme currently move any foreign objects. running is not cancelled, the pro- gramme selector must be set to the initial programme. goes out in the display. Home Connect 15 Home Connect This appliance is network-capable.
en Home Connect ¡ Operating the appliance on the ap- Reconnect the appliance to the ‒ pliance itself always takes priority. Wi-Fi home network with WPS During this time it is not possible function. to operate the appliance using the Connect the appliance to the Home Connect app.
Home Connect en Open the Home Connect app on Once your appliance is displayed your mobile device and carry out in the Home Connect app, carry the steps in the app. out the last steps in the Home Connect app. In the Home Connect app, enter the network name (SSID) and a If the display shows con, the appli- password (key) for your home net-...
en Home Connect Press Start/Reload repeatedly Activate Flex Start until the display shows On. Activate the Flexstart function to allow a Wi-Fi is activated. the energy manager to start your ap- pliance once your home photovoltaic Note: If Wi-Fi is activated, the appli- system is able to provide sufficient ance will not switch itself off automat- energy or the energy tariff is good.
Home Connect en Press Start/Reload 15.10 Remote diagnostics a The display shows YES. Customer Service can use Remote Press Start/Reload Diagnostics to access your appliance a The network settings are reset. if you contact them, have your appli- a If End is shown on the display, the ance connected to the Home Con- network settings are reset.
en Basic settings Basic settings 16 Basic settings You can configure the appliance to meet your needs. Basic settings 16.1 Overview of basic settings Basic setting Programme posi- Value Description tion End signal 0 (off) Set the volume of 1 (quiet) the signal at the 2 (medium) end of the pro- 3 (loud)
Cleaning and servicing en 16.2 Changing the basic set- Remove all de- Fresh deposits tergent residue, are easier to re- tings spray residue or move without Set the programme selector to po- other residues leaving any sition 1. immediately. residue. Keep the appli- This allows the ance door and residual water to...
en Cleaning and servicing Press down on the insert and re- Fit the insert and click it into place. move the detergent drawer. Clean the opening for the deter- Pull out the insert upwards. gent drawer. Clean the detergent drawer and in- Push in the detergent drawer.
Cleaning and servicing en Slide a sufficiently large receptacle 17.5 Cleaning the drain pump under the opening. Clean the drain pump in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely.
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en Cleaning and servicing Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the Safety → Page 4 and Preventing hot. material damage → Page 10 sections Do not touch the hot detergent to ensure that you use the appliance ▶...
Cleaning and servicing en Ensure that both impellers can Insert the maintenance flap and turn. lock it into place. Insert the pump cap. Close the maintenance flap. Ensure that the parts of the ‒ 17.6 Cleaning the intake pump cap are correctly as- sembled.
en Cleaning and servicing Loosen the hose clamp and care- 17.8 Cleaning the water inlet fully remove the water outlet hose. filter Emptying the water inlet hose In order to clean the filter, first empty the water inlet hose. Turn off the tap. Set a programme, except for ...
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Cleaning and servicing en Clean the filter with a small brush. Connect the water inlet hose and check for leaks.
en Troubleshooting Troubleshooting 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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Troubleshooting en Fault Cause and troubleshooting "E:36 / -25 / -26" Drain pump is blocked. → "Cleaning the drain pump", Page 47 ▶ "E:38 / -25 / -26" Drain pump is blocked. → "Cleaning the drum", Page 45 ▶ if the fault is displayed again, → "Cleaning the drain pump", Page 47 ▶...
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en Troubleshooting Fault Cause and troubleshooting lights up. Open the door again. Remove any trapped laundry. Close the door. Press Start/Reload to start the programme. flashes. Door is not closed. Close the door. Press Start/Reload to start the programme. All other error codes. Malfunction Call the after-sales service.
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Troubleshooting en Fault Cause and troubleshooting The door cannot → "Cancelling the programme", Page 38 ▶ be opened. Water level is too high. Start the Drain programme. ▶ Power failure. Open the door using the emergency release. ▶ → "Emergency release", Page 61 The water is not drain- Drain pipe or water outlet hose is blocked.
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en Troubleshooting Fault Cause and troubleshooting Water is not flowing Turn on the tap. ▶ in. Detergent is not The water inlet hose is kinked or jammed. being dispensed. Ensure that the water inlet hose is not kinked or ▶ jammed. The spin cycle runs The unbalanced load detection system eliminates an several times.
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Troubleshooting en Fault Cause and troubleshooting Drum does not turn, Load detection is active. water does not flow in. Not a fault – no action required. ▶ Note: The load detection can take up to two minutes. Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶...
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en Troubleshooting Fault Cause and troubleshooting Loud noises during Secure the appliance feet. Aligning the appliance ▶ the spin cycle. Transit bolts have not been removed. Removing the transit bolts ▶ Banging noises, rat- Foreign bodies have got into the drain pump. tling in the drain → "Cleaning the drain pump", Page 47 ▶...
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Troubleshooting en Fault Cause and troubleshooting The spin result is not Note: Where possible, mix large and small items in satisfactory. The laun- the drum. Different sized items of laundry distribute dry is too wet/too themselves better during the spin cycle. damp. Start the ...
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en Troubleshooting Fault Cause and troubleshooting Odours have formed Humidity and detergent residue may promote the in the appliance. formation of bacteria. → "Cleaning the drum", Page 45 ▶ If you are not using the appliance, leave the door ▶ and detergent drawer open so that residual water can evaporate.
19.1 Removing the appliance ▶ → "Installation and connection", Note: More detailed instructions for Page 12 and use can be found on www.bosch- → "Before using for the first time", home.com or by scanning the QR Page 32. code on the title page of this user manual.
en Customer Service 19.4 Disposing of old appli- Customer Service 20 Customer Service ance If you have any queries on use, are Customer Service Valuable raw materials can be re- unable to rectify faults on the appli- used by recycling. ance yourself or if your appliance needs to be repaired, contact Cus- WARNING tomer Service.
Customer Service en 20.2 AQUA-STOP guarantee In addition to warranty claims against the seller under the purchase agree- ment and in addition to our manufac- turer's warranty, we offer compensa- tion under the following conditions. ¡ If our Aqua-Stop system is defect- ive and causes water damage, we will make good the damage for private users.
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en Consumption values Consumption values 21 Consumption values The indicated consumption values are approximate. Consumption values The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, room temperature, type of laun- dry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
Technical specifications en Power consump- ¡ Off mode: tion 0,10 W ¡ Left-on mode: 0,50 W ¡ Time until the networked standby mode is set (Wi-Fi): 5 Min. ¡ Networked standby mode (Wi-Fi): 1,50 W Water pressure ¡ Minimum: 100 kPa (1 bar) ¡ Maximum: 1000 kPa (10 bar) Length of the wa- 150 cm...
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Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.