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Guarantee Conditions - Tatoma EMV-8 Instruction Manual

Towed vertical mixers

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GUARANTEE CONDITIONS.

TATOMA Offers for the complete range of its products, a six-month
guarantee for all factory defects. The validity of the guarantee will be
susceptible to the following conditions:
1.
Repairs to damage caused to the
mixer during transport will be the
responsibility
of
the
transport
company.
Complaints
should
be
processed by whoever has contracted
the transport service.
2.
Warranty coverage will begin on
the reception date of the mixer.
3.
The guarantee will only cover the
free replacement of components that
have left the factory in a defective
state.
4.
Components that have failed due
to circumstance different from the
previous point will be excluded from
the free replacement guarantee.
5.
In the case of replacement of
defective
components
and
the
carrying out of repairs by TATOMA
personnel, travel expenses and labour
cost charges will be met by the buyer.
Page 4
6.
Defective components should be
returned to TATOMA within a fifteen
day period, once they have been
replaced.
On
the
contrary
the
guarantee will not be processed and
the cost of the components to be
substituted will be at the buyer's
expense.
7.
The guarantee does not cover
those products that due to their
position or method of working are
subject to wear and tear.
8.
Complaints should be sent by fax
to the authorised dealer or directly to
TATOMA depending on procedure.
9.
TATOMA reserves the right to
check possible claims and assess if
they are covered by the guarantee.
10. Breakdowns
and
or
defects
caused to the mixer in the following
cases
will
mean
cancelling
the
guarantee immediately:
a)
Inadequate
maintenance
or
maintenance carried out by non-
qualified personnel.
b)
Inadequate use of the mixer or
for uses that are different to those
specified in the manual.
c)
Use of the mixer by those who
have not been instructed in the use of
the same.
d)
Repairs carried out by non-
authorised personnel.
e)
Manipulation or taking apart of
the
machine
by
unauthorised
personnel.
f)
Use of non-original spare parts or
those not specified by TATOMA
g)
Modification of addition of any
element that would vary the original
design of the mixer.
h)
Non-compliance of the safety
regulations and the recommendations
included in this instructions hand
book.
i)
Towing the mixer with vehicles
that are not appropriate for the task.
TOWED VERTICAL MIXER
j)
Exceptional
reasons
such
as
accidents or weather
11. TATOMA declines responsibility
for
all
possible
damage
caused
persons or objects in any of the cases
indicated in the previous section.
12. TATOMA reserves the right to
modify the design or the specifications
of their products without prior warning.
13. In the case of doubt or dispute
please contact the nearest authorised
distributor

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