Resetting The Switch Module; Accessing Help Online - Cisco Catalyst 3020 Getting Started Manual

• Did you wait 30 seconds after you connected
the switch and the PC before you entered the
IP address in your browser?
• Did you enter the wrong address in the
browser, or is there an error message?

Resetting the Switch Module

This section describes how to reset the switch module by rerunning Express Setup. These are reasons
why you might want to reset the switch module:
• You installed the switch module in your network and cannot connect to it because you assigned
the incorrect IP address.
• You want to clear all configurations from the switch module and assign a new IP address.
• You are trying to enter Express Setup mode, and the switch module LEDs start blinking when you
press the Mode button (which means that the switch module is already configured with IP
information).
Resetting the switch module deletes the configuration and reboots the switch module.
Caution
To reset the switch module, press and hold the Mode button. The switch module LEDs begin blinking
after about 3 seconds. Continue holding down the Mode button. The LEDs stop blinking after 7 more
seconds, and then the switch module reboots.
The switch module now behaves like an unconfigured switch module. You can enter the switch module
IP information by using Express Setup as described in the "Running Express Setup" section on page 9.

Accessing Help Online

First look for a solution to your problem in the troubleshooting section of the Cisco Catalyst Blade
Switch 3020 for HP Hardware Installation Guide or the Cisco Catalyst Blade Switch 3020 for HP
Software Configuration Guide on Cisco.com. You can also access the Cisco Technical Support and
Documentation website for a list of known hardware problems and extensive troubleshooting
documentation, including:
• Factory defaults and password recovery
• Recovery from corrupted or missing software
• Switch module port problems
If not, wait 30 seconds, re-enter 10.0.0.1 in the
browser, and press Enter.
If yes, re-enter 10.0.0.1 in the browser, and press
Enter.
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