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Troubleshooting Guide
Should this unit exhibit a problem, check the following before seeking service:
No Power
• Power is not on; press the ON/OFF button turn power on.
• Make sure unit is connected to AC power.
• Make sure the AC plug is connected to this unit's POWER IN jack.
No Sound – General
• Volume is set to minimum; raise volume.
• Correct source was not selected in the Media menu.
No Sound – If connected to a TV
• Volume on the TV is muted or too low.
• White and Red audio plugs are not connected properly, see page 5.
• Correct source (usually AV) was not selected in the TV's menu.
Lyrics do not appear on the screen
• Yellow Video plug is not connected properly, see page 5.
• Correct source (usually AV) was not selected in the TV's menu.
• The file/track being played is not an MP3+G or CD+G file. These are the only files that
allow you to view the lyrics on the screen.
CD section is not working properly
• No disc inserted, or disc inserted up side down; insert disc correctly.
• Disc is dirty or scratched; clean and try again, or replace disc.
• Non-standard disc is being used; make sure to use a standard CD with the CD or CDG logo.
• Lens is dirty; disconnect power and clean.
• Moisture has formed. Unplug and wait 20-30 minutes to dry.
• This unit needs to be reset. Unplug for 30 seconds and then plug in and try again.
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