Troubleshooting - Black & Decker BPW30MW Instruction Manual

ENGLISH
TROUBLESHOOTING & WARRANTY

TROUBLESHOOTING

Troubleshoot your problem by using the chart below. If the unit still does not work
properly, contact W Appliance Co. customer service center or the nearest authorized
service center. Customer must never troubleshoot internal components.
SYMPTOMS
Thumping
sound
Vibrating noise
Page 26
POSSIBLE CAUSE
Heavy wash loads may
produce a thumping
sound. Washer load may
be out of balance.
Packaging materials
were not removed.
Wash load may be
unevenly distributed in
the tub. Not all leveling
feet are resting firmly
and evenly on the floor.
Floor not rigid enough.
SOLUTIONS
This is normal. If sound continues,
washer is probably out of balance.
Stop and redistribute wash load.
Pause the cycle and redistribute the
load.
See the UNPACKING AND
REMOVING SHIPPING MATERIAL
section in the installation
instructions. Pause the cycle and
redistribute the load. See Leveling
the Washer in the Installation
Instructions. Make sure that the
floor is solid and does not flex.
See Flooring in the Installation
Requirements.