Hand Held Products Dolphin 9500 Software Upgrade Instructions

Hand Held Products Dolphin
for Upgrading from Pocket PC 2003 SE to Windows Mobile 5.0
Hand Held Products Upgrade is a system developed for the Dolphin family of Mobile
Computers to easily install updates to various system software components. HHPUpgrade
can update the kernel, boot loader, and / or keyboard firmware. These components can be
transferred to the device over any available communications link (ActiveSync, 802.11b, etc.).
The upgrade components may also be pre-staged on an SD card.
Hand Held Products Upgrade files are distributed as a single upgrade file. The files have
".upg" extension (i.e. FileName.upg). The upgrade files typically contain a matched kernel,
bootloader, and keyboard image. The upgrade file does not update files in the persistent file
store (e.g. \IPSM files).
Each Dolphin terminal is licensed for a single copy of Microsoft's PocketPC 2002, Windows
Mobile for PocketPC 2003 or Windows Mobile 5.0 operating system. If you are upgrading to
a different version of the operating system (i.e. from PPC2003 to Windows Mobile 5.0) you
are required to obtain a license key for the upgraded operating system. Please contact your
local account representative for instructions on how to obtain a license key.
Upgrading a device without obtaining a valid license key will
render the device unusable. You will be forced to reload the
licensed operating system version manually.
Once a device has been successfully upgraded, you may use the HHP Replication utility to
upgrade other devices. However, each upgraded device will require a unique license key.
Windows Mobile 5.0 Upgrade Procedure from PPC 2002 or PPC 2003 SE Pre version
7.13 SP3 release:
1) Upgrade to PPC 2003 SE version 7.13 SP3 or 7.14 SP1 or later: Follow the
Technical Bulletin document number 500002311 to upgrade the device to PPC 2003
SE version 7.13 SP3 or later release.
Windows Mobile 5.0 Upgrade Procedure from PPC 2003 SE Version 7.13 SP3 or later
release:
1) Apply External Power: It is very important that the Dolphin not power fail during the
upgrade process. Therefore, you MUST place the Dolphin in a homebase or supply
power via a Dolphin Charge-Comm cable.
Document #500014592
®
9500 Upgrade Utility Procedures
!! Warning !!
Rev A ECN 500000010885