Compaq evo family of personal computers, small form factor models-celeron versions hardware reference guide (60 pages)
Summary of Contents for Compaq Evo D310v
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Quick Setup & Getting Started Guide Compaq Evo Desktop D310v Series Document Part Number: 293386-001 August 2002 This guide provides basic information about setting up and maintaining your computer.
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CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. Quick Setup & Getting Started Guide Compaq Evo Desktop D310v Series First Edition (August 2002) Document Part Number: 293386-001...
Step 1: Unpack the Computer Å WARNING: Misuse of your personal computer or failure to establish a safe and comfortable workstation may result in discomfort or serious injury. Refer to the Safety & Comfort Guide on the Documentation Library CD for more information on choosing a workspace and creating a safe and comfortable work environment.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Quick Setup Step 2: Confirm the Voltage Setting Ä CAUTION: You should not need to change the voltage setting; however, you should verify that the voltage selection is compatible with your local power specifications. Failure to do so could result in damage to your computer.
Step 3: Connect External Devices Connect the monitor, mouse, keyboard, and network cables. Rear Panel Connectors (Arrangement of connectors may vary by model.) 1 Power Cord Connector 2 Voltage Select Switch 3 Mouse Connector 4 Keyboard Connector 5 Universal Serial Bus (USB) Connectors 6 Serial Connector Ä...
Step 5: Connect the Power Cords Connect the power cords as shown. Turn on the monitor, then turn on the personal computer. Å WARNING: To reduce the risk of electric shock or damage to the equipment: Quick Setup & Getting Started Guide Do not disable the power cord grounding plug.
Quick Setup Step 6: Turn On the Personal Computer and Install the Operating System Ä CAUTION: Do not add optional hardware devices or third-party devices to your computer until the operating system is successfully installed. Doing so may cause errors and may prevent the operating system from installing properly.
Step 7: Turn Off the Personal Computer To properly turn off the personal computer, first exit the operating system. In Windows, click Start > Shut Down. In Windows operating systems, pressing the power button does not turn off the power, but causes the personal computer to enter a low-power state.
Accessibility Compaq is committed to designing products, services, and programs with improved usability and accessibility for all customers. Compaq products with Microsoft Windows XP preinstalled, or that are XP Ready, are designed for accessibility. These products are tested with industry-leading Assistive Technology products to ensure equal access—anytime, anywhere...
NTFS Convert Desktop Icon Double-click the NTFS Convert icon located on the desktop. Read and follow the instructions that appear on the screen to change the drive partitioning. This feature is available on select models only.
If your system has a optical RW drive, you must install the appropriate application to be able to write to the drive. To install the drivers, double-click the Setup Compaq Software icon on the desktop or the application launcher and select the Easy CD Creator and Direct CD option when prompted.
Getting Started Protecting Your Software To protect your software from loss or damage, you should keep a backup copy of all system software, applications, and related files stored on your hard drive. Refer to your operating system or backup utility documentation for instructions on making backup copies of your data files.
For More Information Refer to the Compaq Documentation Library CD for additional product documentation. Books on the CD include: ✎ If you do not have a CD-ROM drive, you may download the product documentation from the Compaq Web site at 1.
Getting Started Getting Help Additional help and other information can be obtained through Compaq Technical Support information at the warranty information included with your computer. 2–6 or in http://www.compaq.com Quick Setup & Getting Started Guide...
Basic Troubleshooting Overview You may elect to purchase a Compaq Quick Troubleshooting Guide (part number 120205-002, available only in English) that contains easy to follow flow charts that can lead you through the debug process. This guide was written for Compaq authorized service providers and contains steps that may be beyond the technical capabilities of some users.
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Getting Started Ä CAUTION: When the computer is plugged into an AC power source, there is always voltage applied to the system board. You must disconnect the power cord from the power source before opening the computer to prevent system board or component damage. 2–8 Check all cable connections for loose connections or incorrect connections.
Solving General Problems You may be able to easily resolve the minor problems described in this section. If a problem persists and you are unable to resolve it yourself or if you feel uncomfortable about performing the operation, contact your Compaq authorized reseller or service provider. Problem Computer will not turn on.
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Getting Started Problem Computer appears locked Software control of the up and will not turn off power switch is not when the power button is functional. pressed. Computer date and time RTC (real-time clock) battery display is incorrect. may need to be replaced. Battery life is approximately 3–5 years.
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Problem Poor performance is Processor is hot. experienced. Cursor will not move The Num Lock key may using the arrow keys on be on. the keypad. Blank monitor screen. Monitor is not turned on and the monitor light is not The cable connections are not correct.
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Getting Started Problem Blank monitor screen. Computer is in Stand By (continued) mode. The energy saver feature has been enabled. The RGB (Red, Green, Blue) input switch on the monitor is incorrectly set. You are using a fixed-sync monitor and it will not sync at the resolution chosen.
Solving Hardware Installation Problems You may need to reconfigure the computer when you add or remove hardware, such as an additional diskette drive. If you install a Plug and Play device, Windows 2000 and Windows XP Professional automatically recognize the device and configures the computer. If you install a non–Plug and Play device, you must reconfigure the computer after completing installation of the new hardware.
Getting Started Diagnostic Keyboard LEDs, Front Panel LEDs and Audible Codes The following table describes the keyboard and front panel LED codes as well as the audible codes that may occur during Power On Self Test (POST) that do not necessarily have an error code or text message associated with them.
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Diagnostic Keyboard LEDS, Front Panel LEDs and Audible Codes Activity Beeps Num Lock LED ON None (keyboard). Flashing Scroll 2L, 1S* Lock LED on keyboard (on select models.) Green Power LED None flashes 1x / second. Green Power LED None *L = Long, S = Short Quick Setup &...
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Getting Started Diagnostic Keyboard LEDS, Front Panel LEDs and Audible Codes Activity Beeps Red or Yellow None Power LED flashes every 2 seconds (on select models.) Flashing Power None and Hard Drive Green LEDs. *L = Long, S = Short 2–16 Probable Cause Power supply...
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Diagnostic Keyboard LEDS, Front Panel LEDs and Audible Codes Activity Beeps Yellow or Green None Power LED flashes every second (on select models.) Red or Yellow None Power LED On. Red or Yellow None Power LED is: 1. Flashing four times per second, OR 2.
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Getting Started 2–18 Quick Setup & Getting Started Guide...
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Index front panel components 1–4 power cords 1–5 voltage 1–2 restoring original system software 4 Index–2 setup of computer 1–1 software, restoring the original system 4 warnings misuse of computer 1–1 power cords 1–5 Quick Setup & Getting Started Guide...