Table of Contents

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About the User Guide
Most operation descriptions are based on default settings.
Unless noted otherwise, descriptions are for Home Screen. Some operation
descriptions may be omitted.
Before You Begin
Data Communication
Screenshots & Key Labels
Other Notations
Before You Begin
Read "Safety Precautions" and this guide thoroughly beforehand for proper usage.
Accessible services may be limited by contract conditions.
Unauthorized copying of any part of this guide is prohibited.
Guide content subject to change without prior notice.
Data Communication
Handset is designed to be always connected to the Internet. Some functionality, such as data
syncing, initiate transmission automatically.
Large-volume data communication (application downloads, video viewing, etc.) incur expensive
transmission fees. Subscription to a flat-rate data plan is strongly recommended.
Depending on applications and services used, transmission fees may be incurred even while
connected by Wi-Fi
Screenshots & Key Labels
Screenshots and Key labels are provided for reference only. Actual handset windows, menus, etc.
may differ in appearance.
1/2
Introduction
®
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Summary of Contents for Sony Xperia1 IV

  • Page 1 About the User Guide Most operation descriptions are based on default settings. Unless noted otherwise, descriptions are for Home Screen. Some operation descriptions may be omitted. Before You Begin  Data Communication  Screenshots & Key Labels  Other Notations ...
  • Page 2: Other Notations

    Other Notations Xperia 1 IV is referred to as "handset" in this guide.  In this guide, microSD™/microSDHC™/microSDXC™ Card is referred to as "SD Card."  In this guide and on handset, "abroad" means "outside Japan" with regard to handset/service ...
  • Page 3: Parts And Functions

    Parts & Functions Handset (Front)  Handset (Back/Side)  Handset Keys  FCC ID  Handset (Front) Part Description Front Camera Use to shoot still images, videos of yourself, etc. Earpiece/Speaker Hear the other party's voice here. Proximity/Light Detects surrounding Sensor brightness to automatically adjust...
  • Page 4 Handset (Back/Side) Part Description Second Mic Reduces noise for calling. Headset Jack Connect commercially available headphones. This port supports tetrapolar headset that conforms to the CTIA standard. RGB-IR Sensor Recognizes surrounding light sources when shooting. Flash/Photo Use as camera flash Light when taking photos, etc.
  • Page 5: Handset Keys

    Charging Position charger. Wi-Fi/Bluetooth Internal Antennas for Antenna Area Wi-Fi and Bluetooth features. USB Type-C ® Connect USB Type-C Port cable (commercially available), etc. Speak here. SIM Card/SD Insert SIM Card/SD Card Slot Card. Using USB Type-C Port Connect DisplayPort-compatible USB Type-C cable (commercially available) and show handset screen on a TV or computer monitor.
  • Page 6 FCC ID To view the regulatory compliance mark Find and tap Settings About phone Certificates  Regulatory compliance mark such as FCC ID is displayed on the screen. 4/80 Getting Started...
  • Page 7 eSIM eSIM is an integrated SIM already built into handset. An eSIM-capable handset allows you to use a phoneline simply with a contract subscription and configuring handset, without the needed replacement of SIM cards. Downloading eSIM  Handling eSIM For eSIM handling, see the following website. https://www.softbank.jp/mobile/support/product/sim/esim/ Downloading eSIM In Home Screen,...
  • Page 8 for "SIMs" 6/80 Getting Started...
  • Page 9 If no SIM Card is installed, Tap SIMs.  Download a SIM instead? 7/80 Getting Started...
  • Page 10 Next 8/80 Getting Started...
  • Page 11 Scan the QR code 9/80 Getting Started...
  • Page 12 Download 10/80 Getting Started...
  • Page 13 Enter verification code issued at time of subscription with SoftBank Continue 11/80 Getting Started...
  • Page 14 Close 12/80 Getting Started...
  • Page 15 eSIM download is completed. Settings to enable eSIM. Continue by following onscreen instructions.  13/80 Getting Started...
  • Page 16 SIM Card SIM Card is an IC card containing phone number and other customer information. Inserting SIM Card  Removing SIM Card  Handling SIM Card For SIM Card handling, see following items. ① IC chip For SIM Card handling, see SoftBank Website. https://www.softbank.jp/mobile/support/protect/usim/ (Japanese) Always keep the IC chip clean.
  • Page 17: Inserting Sim Card

    SoftBank Corp. does not guarantee operation whatsoever. Inserting SIM Card Always unmount SD Card beforehand. For details, see "Unmounting SD Card." Pull Tray out from handset Pull SIM Card/SD Card Slot Cover out straight using fingernail in groove.  Set SIM Card into Tray with IC chip (metal) facing up Check SIM Card orientation by notch.
  • Page 18: Removing Sim Card

    Holding handset held level, press Tray in straight SIM Card is inserted. Check Tray orientation.  Press firmly where circled ○, and make sure there is no gap between handset and SIM Card/SD  Card Slot Cover. Removing SIM Card Always unmount SD Card beforehand.
  • Page 19 Remove SIM Card from Tray Holding handset held level, press Tray in straight SIM Card is removed. Check Tray orientation.  Press firmly where circled ○, and make sure there is no gap between handset and SIM Card/SD  Card Slot Cover. 17/80 Getting Started...
  • Page 20: Inserting Sd Card

    SD Card Handset supports SD Cards up to 1 TB. Some SD Cards may not operate properly. When using a new SD Card for the first time, always format it on handset. Inserting SD Card  Formatting SD Card  Unmounting SD Card ...
  • Page 21 Pull SIM Card/SD Card Slot Cover out straight using fingernail in groove.  Set SD Card into Tray with metal terminals facing up Make sure SD Card is in Tray securely.  Holding handset held level, press Tray in straight 19/80 Getting Started...
  • Page 22: Formatting Sd Card

    SD Card is inserted. Check Tray orientation.  Press firmly where circled ○, and make sure there is no gap between handset and SIM Card/SD  Card Slot Cover. Formatting SD Card In Home Screen, (Settings) 20/80 Getting Started...
  • Page 23 Storage 21/80 Getting Started...
  • Page 24 THIS DEVICE 22/80 Getting Started...
  • Page 25 SD CARD 23/80 Getting Started...
  • Page 26 24/80 Getting Started...
  • Page 27 Format 25/80 Getting Started...
  • Page 28 FORMAT SD CARD 26/80 Getting Started...
  • Page 29: Unmounting Sd Card

    Done All data on SD Card is erased. Cautions when Formatting SD Card Observe the following when formatting SD Card. Formatting erases all data on SD Card. Carefully check any SD Card that was used  on another device before formatting. Charge Internal Battery while formatting, or format with adequate battery charge.
  • Page 30 In Home Screen, (Settings) Storage 28/80 Getting Started...
  • Page 31 THIS DEVICE 29/80 Getting Started...
  • Page 32 SD CARD 30/80 Getting Started...
  • Page 33 31/80 Getting Started...
  • Page 34 Eject 32/80 Getting Started...
  • Page 35: Removing Sd Card

    SD Card is unmounted. Removing SD Card Always unmount SD Card beforehand. For details, see "Unmounting SD Card." With back of handset up, pull Tray out from handset 33/80 Getting Started...
  • Page 36 Pull SIM Card/SD Card Slot Cover out straight using fingernail in groove.  Remove SD Card from Tray Holding handset held level, press Tray in straight 34/80 Getting Started...
  • Page 37 SD Card is removed. Check Tray orientation.  Press firmly where circled ○, and make sure there is no gap between handset and SIM Card/SD  Card Slot Cover. 35/80 Getting Started...
  • Page 38: Charging Internal Battery

    Charging Internal Battery Charging with AC Charger  Charging Cautions Observe the following when charging. Never connect USB Type-C plug while handset or peripheral equipment is wet.  If the message below appears on handset, a charging malfunction has occurred. Please stop using ...
  • Page 39 Unfold power plug of AC Charger and plug into household AC Charging start sound sounds and Notification Lamp on handset lights up when charging starts. When charging is complete, unplug AC Charger and remove USB Type-C connector of AC Charger straight from handset 37/80 Getting Started...
  • Page 40 Charging ends. 38/80 Getting Started...
  • Page 41: Power On/Off

    Power On/Off Powering On  Powering Off  Powering On Long Press Power Key until handset vibrates Lock Screen appears. For details on unlocking screen, see "Unlocking Screen."  Initial settings appear for the first time handset is powered on. For details on initial settings, see ...
  • Page 42: Powering Off

    Powering Off Press Power Key and Volume Up Key Power off 40/80 Getting Started...
  • Page 43 Handset powers off. 41/80 Getting Started...
  • Page 44: Making Initial Settings

    Making Initial Settings When powering on the first time, an initial settings wizard appears for optionally making Wi-Fi, Google™ account, and other settings. Follow onscreen instructions to set items. To use SIM Card, insert SIM Card before powering on handset. Making Initial Settings ...
  • Page 45 To use eSIM, next select Download a SIM instead? Next. Continue by following onscreen  instructions. To use SIM Card, next Tap Skip.  Follow onscreen instructions to set Wi-Fi 43/80 Getting Started...
  • Page 46 To skip Wi-Fi settings while using SIM Card, Tap Use mobile network for setup/Set up offline.  Continue by following onscreen instructions. Set items to check Accept 44/80 Getting Started...
  • Page 47 Follow onscreen instructions to transfer data 45/80 Getting Started...
  • Page 48 To set up handset new, Tap Don't copy.  To copy data from another handset on which a Google account is set, Tap Next, then follow  onscreen instructions. Follow onscreen instructions to set a Google account 46/80 Getting Started...
  • Page 49 For details on Google accounts, see "Setting a Google Account."  If not making Google account settings, Tap Skip.  Select items to set Accept 47/80 Getting Started...
  • Page 50 Follow onscreen instructions to set screen lock / unlocking using fingerprint 48/80 Getting Started...
  • Page 51 To not set, Tap Skip.  A screen lock is required after restarting handset, fingerprint is not recognized, etc. Do not forget  to set. Follow onscreen instructions to set Google Assistant/Voice Match/Google Pay 49/80 Getting Started...
  • Page 52 Continue 50/80 Getting Started...
  • Page 53 To complete setup later, Tap Leave & get reminder.  51/80 Getting Started...
  • Page 54 Next 52/80 Getting Started...
  • Page 55 To use gesture action, Tap Gesture navigation.  Follow onscreen instructions make other settings 53/80 Getting Started...
  • Page 56 To not make other settings, Tap thanks.  FINISH 54/80 Getting Started...
  • Page 57 Settings are complete. If confirmation appears, follow onscreen instructions.  55/80 Getting Started...
  • Page 58: Setting A Google Account

    Setting a Google Account Use a Google account and get more convenience with Google services. A Google account is required to use some services or fully use some applications. Creating a Google Account  Logging In with a Google Account ...
  • Page 59 Passwords & accounts 57/80 Getting Started...
  • Page 60 Add account 58/80 Getting Started...
  • Page 61 Google 59/80 Getting Started...
  • Page 62 Window for logging in to a Google account opens. If fingerprints are already saved, screen for fingerprint authentication may appear. Hold finger to  sensor to authenticate fingerprint. If method for unlocking screen is "Pattern" / "PIN" / "Password," screen for unlocking screen lock ...
  • Page 63 For myself 61/80 Getting Started...
  • Page 64 To create a child's account, Tap For my child then follow onscreen instructions.  To create a business account, Tap To manage my business then follow onscreen instructions.  Enter First name Last name Next 62/80 Getting Started...
  • Page 65 Enter date of birth Select gender Next 63/80 Getting Started...
  • Page 66 Select Gmail™ address Next 64/80 Getting Started...
  • Page 67 To create a Gmail address, Create your own Gmail address Enter username (mail address)  Next. Enter password Next 65/80 Getting Started...
  • Page 68 Yes, I'm in 66/80 Getting Started...
  • Page 69 To not add a phone number, Tap Skip.  To add a phone number only for security protection, Tap More options. Continue by following  onscreen instructions. Next 67/80 Getting Started...
  • Page 70 Check the privacy policy and terms of usage, I agree 68/80 Getting Started...
  • Page 71 Set Google service Accept 69/80 Getting Started...
  • Page 72: Logging In With A Google Account

    Account is created. Logging In with a Google Account In Home Screen, (Settings) 70/80 Getting Started...
  • Page 73 Passwords & accounts 71/80 Getting Started...
  • Page 74 Add account 72/80 Getting Started...
  • Page 75 Google 73/80 Getting Started...
  • Page 76 Window for logging in to a Google account opens. If fingerprints are already saved, screen for fingerprint authentication may appear. Hold finger to  sensor to authenticate fingerprint. If method for unlocking screen is "Pattern" / "PIN" / "Password," screen for unlocking screen lock ...
  • Page 77 Enter password Next 75/80 Getting Started...
  • Page 78 Follow onscreen instructions 76/80 Getting Started...
  • Page 79 You are logged in to your Google account. 77/80 Getting Started...
  • Page 80: Screen Lock

    Locking Screen Screen Lock  Unlocking Screen  Screen Lock Display goes out after a set period of inactivity to save battery power (screen lock). This also prevents accidental Touchscreen operation. While Display is off (screen is locked), Press Power Key for Lock Screen. To activate Screen lock manually, Press Power Key when Display is turned on.
  • Page 81 Lock Screen appears. Alternatively, if Ambient display is enabled, Double-Tap Ambient screen or Press Power Key. For  details on Ambient display, see "Appearance Settings." Flick screen up 79/80 Getting Started...
  • Page 82 Screen is unlocked. The method for unlocking the screen can be changed.  For fingerprint authentication, Touch Fingerprint Sensor with authentication finger to unlock  screen. 80/80 Getting Started...
  • Page 83: Basic Operation

    Basic Operation Selecting Options and Navigating Screens  Menu Operations  Selecting Options and Navigating Screens Tap items, icons, onscreen keys, etc. to open assigned items. to go back to previous screen.  1/21 Basic Operations...
  • Page 84: Menu Operations

    Menu Operations for available settings and items. Screens may also have settings and items that are available by Touching & Holding Display. 2/21 Basic Operations...
  • Page 85 3/21 Basic Operations...
  • Page 86: Using Touchscreen

    Using Touchscreen Handset uses a touchscreen-type Display. Operate with your fingers on Display.  Touch & Hold  Drag  Swipe/Flick  Pinch/Spread  Contact Display lightly and briefly. Touch & Hold Touch screen lightly and hold it for a while. When the screen changes, release finger. 4/21 Basic Operations...
  • Page 87 Drag Touch icon or other item lightly, move it where desired, and release finger. Swipe/Flick Contact Display lightly, then brush screen up/down or left/right. Pinch/Spread Contact Display lightly, then close/widen fingers. 5/21 Basic Operations...
  • Page 88 6/21 Basic Operations...
  • Page 89: Silent Mode

    Silent Mode Set ringtone, operation sounds, etc. not to sound to avoid disturbing others around you. Entering Silent Mode (Vibrate)  Entering Silent Mode (No Vibrate)  Silent Mode Cautions Camera shutter, video start/stop tones, Alarm, etc. sound even in Silent mode. Entering Silent Mode (Vibrate) Press Volume Up or Down Key 7/21...
  • Page 90 While volume adjustment bar is shown, 8/21 Basic Operations...
  • Page 91 Icon changes to , and handset enters Silent mode (vibrate). Entering from Quick Settings Also use Quick Settings to enter Silent mode (vibrate). Flick Status Bar down Flick window down Silent mode (off) Entering Silent Mode (No Vibrate) Press Volume Up or Down Key 9/21 Basic Operations...
  • Page 92 10/21 Basic Operations...
  • Page 93 While volume adjustment bar is shown, 11/21 Basic Operations...
  • Page 94 Icon changes to , and handset enters Silent mode (no vibrate). Entering from Quick Settings Also use Quick Settings to enter Silent mode (no vibrate). Flick Status Bar down Flick window down Silent mode (off) Silent mode (vibrate) 12/21 Basic Operations...
  • Page 95: Using Airplane Mode

    Airplane Mode Disable all functions that emit signals. Handset stays powered on. Using Airplane Mode  Using Airplane Mode Flick Status Bar down 13/21 Basic Operations...
  • Page 96 Airplane mode Handset is in Airplane mode. Use same operation again while in Airplane mode to cancel.  14/21 Basic Operations...
  • Page 97: Text Entry

    Text Entry Keyboards  QWERTY Keyboard Layout  Switching Character Types (Entry Modes)  Keyboards Enter text with onscreen QWERTY keyboard by Tapping each character individually, or by using Glide typing feature and sliding finger from character to character (on by default). Touch & Hold each character for extended characters.
  • Page 98: Qwerty Keyboard Layout

    QWERTY Keyboard Layout ① Use the keyboard option menu (Toolbar). ② Enter a character. ③ Switch between all lower case and sentence case. Double-Tap for all upper case. ④ Toggle entry modes. ⑤ Use voice input. ⑥ Delete a character before cursor. ⑦...
  • Page 99: Switching Character Types (Entry Modes)

    ⑩ Enter a space. Switching Character Types (Entry Modes) In QWERTY keyboard, Tap Entry mode is changed to number and symbol mode. To enter more symbols, Tap  to back to alphabet mode.  17/21 Basic Operations...
  • Page 100: Updating Software Automatically

    Updating Software Steps to update software depend on what is being updated in the software. Checking/updating does not incur transmission fees. Updating Software Automatically  Updating Software Manually  Software Update Cautions Signal Reception Operate handset where signal reception is good and without changing location. Also operate with adequate battery charge.
  • Page 101 System update 19/21 Basic Operations...
  • Page 102 Follow onscreen instructions 20/21 Basic Operations...
  • Page 103 Software update starts. 21/21 Basic Operations...
  • Page 104: Handset Screens

    Handset Screens Layout  Toggling Home Screen Sheets  Navigation Bar  Portrait Orientation & Landscape Orientation  Layout Item Description Flick down for Notifications Window. Continue and Flick screen down for Status Bar Quick Settings. Customize Area Place application shortcuts, folders, widgets freely. Dock Place shortcuts (applications), folders, etc.
  • Page 105: Toggling Home Screen Sheets

    Screen sheets toggled. Navigation Bar Tap icons to access functions. For Navigation Bar, see "Navigation Bar." Side Sense Bar Open Side Sense menu, return, open Multi Window menu, etc. Search for applications or search (Google) with entered words and Quick Search Box phrases.
  • Page 106 Item Description (Back) Return to previous screen. Appears as onscreen keyboard; Tap to close keyboard. (Home) Tap for Home Screen. Touch & Hold for Google Assistant. (History) Show history of used applications to activate/exit them. Also capture screenshot of shown application, view in a pop-up window, or activate multi-window switch.
  • Page 107 handset is rotated horizontally. For details on Auto-rotate screen, see "Display Settings." Depending on the current screen, the orientation may not change even by changing handset  orientation. 4/14 Handset Interface...
  • Page 108: Status Bar

    Status Bar Status Bar appears at the top of Display. Notification Indicators for new mail, etc. and Status Indicators for handset appear here. Status Bar Layout  Main Notification Indicators  Main Status Indicators  Status Bar Layout ① Notification Indicators ②...
  • Page 109: Main Notification Indicators

    Main Notification Indicators Notification Indicators appearing in Status Bar include the following. Indicator Description Missed Call Call Arriving/Calling/Dialing Call on Hold New Answering Machine Message / Voicemail New Gmail New Text Message (SMS) / S! Mail / +Message Error/Caution Wi-Fi Open Network Available USB Device Connected Sharing File via Bluetooth Data Uploading...
  • Page 110 4G LTE/4G Data in Use 3G Data in Use No Signal Airplane Mode Wi-Fi Connected Wi-Fi Connected without Internet Accessibility, or Unstable Wi-Fi Signal Bluetooth Connected Silent Mode (vibrate) Silent Mode (no vibrate) Do Not Disturb Obtaining Current Location Although "5G" may appear in standby (top of Display), this may change to "4G" with data communication then being by the 4G network.
  • Page 111: Using Notifications Window

    Using Notifications Window Check Notification Indicators and the details in Notifications Window. Opening Notifications Window  Notifications Window Layout  Opening Notifications Window Flick Status Bar down Notifications Window opens. 8/14 Handset Interface...
  • Page 112: Notifications Window Layout

    Closing Notifications Window Flick screen up Alternatively, Tap to close Notifications Window.  Notifications Window Layout ① Show portion of Quick Settings ② Show notifications (incoming calls, etc.) and active functions ③ Show silent notifications ④ Manage notifications ⑤ Show in pop-up window ⑥...
  • Page 113 In Notifications Window, Touch & Hold notification to change Priority/Default/Silent Apply Notification type is not changeable for some notifications.  Shown types depend on the notification.  10/14 Handset Interface...
  • Page 114: Using Quick Settings

    Using Quick Settings Tap icons to toggle functions on/off, etc. Opening Quick Settings  Quick Settings Layout  Opening Quick Settings Flick Status Bar down 11/14 Handset Interface...
  • Page 115: Quick Settings

    Flick screen down Quick Settings opens. Alternatively, Flick Status Bar down using two fingers.  Screen while Music Playing When playing back music with Music or other application, control panel appears in Quick Settings. Play, pause, etc. and change where to output audio. Quick Settings Closing Quick Settings Flick screen up...
  • Page 116: Quick Settings Layout

    Quick Settings Layout ① Adjust brightness ② Set Wi-Fi/mobile data ③ Auto-rotate screen on/off ④ Silent mode (vibrate) / Silent mode (no vibrate) / Silent mode (off) ⑤ Bluetooth on/off ⑥ Enter/exit Airplane mode ⑦ Location on/off 13/14 Handset Interface...
  • Page 117 ① Nearby Share on/off ② STAMINA mode on/off ③ Screen record start/stop ④ Show power menu ⑤ Add, delete, and change order of Quick Settings ⑥ Flashlight on/off ⑦ Wi-Fi hotspot tethering on/off ⑧ Show Battery Share Function ⑨ Show handset settings ⑩...
  • Page 118: Placing/Answering Calls

    Placing/Answering Calls Placing Calls  Answering Calls  In-Call Screen Layout/In-Call Operations  Phone Function Emergency Location Report Making emergency calls (110, 119 or 118) automatically reports handset location to corresponding agency (police, etc.). This system is referred to as Emergency Location Report, and notifies location based on positioning from base stations.
  • Page 119: Placing Calls

    Placing Calls In Home Screen, (Phone) Phone opens. 2/47 Phone...
  • Page 120 Dialing screen opens. Tap dialpad to enter the other party's number 3/47 Phone...
  • Page 121 Enter area code first for calling landline numbers.  Call 4/47 Phone...
  • Page 122 Handset dials number. Call begins when other party answers. To end the call, 5/47 Phone...
  • Page 123 Call ends. Calling the Emergency Number When the Phone's Screen is Locked Flick Lock Screen up EMERGENCY CALL Enter number for emergency service Available only when screen lock is set to "Pattern," "PIN," or "Password."  Hints Call does not connect Was the number dialed using the area code? Dial the number starting with "0."...
  • Page 124: Answering Calls

    Answering Calls Swipe (Flick) up when call is arriving Call begins. To end the call, 7/47 Phone...
  • Page 125 Call ends. Arriving Call Operations Cancelling Ringtone Press Volume Key or Power Key when call is arriving Rejecting Arriving Calls Swipe (Flick) down when call is arriving 8/47 Phone...
  • Page 126 In-Call Screen Layout/In-Call Operations ① Show image registered for contact ② Show name/number registered for other party ③ Appears for high-quality sound calls ④ Show dialing screen and send push signals during call ⑤ Mute your voice to the other party ⑥...
  • Page 127: Optional Services

    Optional Services Use the following optional services. Optional Services  Using Call Forwarding  Using Voicemail  Using Call Waiting  Using Group Calling  Using Caller ID Notification  Using Outgoing Call Barring  Using Incoming Call Barring  Optional Services Use the following optional services.
  • Page 128: Using Call Forwarding

    Using Call Forwarding In Home Screen, (Phone) Settings Calling accounts SoftBank Call service settings 11/47 Phone...
  • Page 129 Voice Mail / Call Forwarding 12/47 Phone...
  • Page 130 Voice Mail / Call Forwarding settings open. Voice Mail / Call Forwarding Call Forwarding ON 13/47 Phone...
  • Page 131 Ring Time Select ring time 14/47 Phone...
  • Page 132 Telephone Number of Forwarding Destination Tap phone number field Enter phone number to forward to REGISTER 15/47 Phone...
  • Page 133 CONFIRM 16/47 Phone...
  • Page 134: Using Voicemail

    Call Forwarding is activated. Using Voicemail In Home Screen, (Phone) 17/47 Phone...
  • Page 135 Settings Calling accounts SoftBank Call service settings 18/47 Phone...
  • Page 136 Voice Mail / Call Forwarding 19/47 Phone...
  • Page 137 Voice Mail / Call Forwarding settings open. Voice Mail / Call Forwarding Voice Mail ON 20/47 Phone...
  • Page 138 Ring Time Select ring time 21/47 Phone...
  • Page 139 CONFIRM 22/47 Phone...
  • Page 140: Using Call Waiting

    Voicemail is activated. appears in Status Bar for new message. Flick Status Bar down and Tap Voicemail  notification, then follow the voice prompts. Using Call Waiting This service requires subscription. In Home Screen, (Phone) 23/47 Phone...
  • Page 141 Settings Calling accounts SoftBank Call service settings 24/47 Phone...
  • Page 142 for Call Waiting ( 25/47 Phone...
  • Page 143: Using Group Calling

    Call Waiting is set. Tap icons to toggle set ( )/cancel (  If Call Waiting is set and a second call arrives during a call, Call Waiting tone is heard. Swipe  (Flick) up to begin call. Using Group Calling This service requires subscription.
  • Page 144 Dialing screen opens. Enter phone number Call 27/47 Phone...
  • Page 145 Call is added. When the other party answers, Merge 28/47 Phone...
  • Page 146: Using Caller Id Notification

    Group Calling starts. Using Caller ID Notification In Home Screen, (Phone) 29/47 Phone...
  • Page 147 Settings Calling accounts SoftBank 30/47 Phone...
  • Page 148 Caller ID Hide number/Show number 31/47 Phone...
  • Page 149 Caller ID notification is set. Using Outgoing Call Barring Restrict outgoing calls and SMS to phone numbers. It may not be possible to restrict outgoing SMS in some areas.  In Home Screen, (Phone) 32/47 Phone...
  • Page 150 Settings Calling accounts SoftBank Call service settings 33/47 Phone...
  • Page 151 Outgoing Call Barring 34/47 Phone...
  • Page 152 Tap outgoing restriction 35/47 Phone...
  • Page 153 Outgoing Call Barring is set. To disable Outgoing Call Barring, Tap Stop Barring of Outgoing Call.  Using Incoming Call Barring Restrict incoming calls and SMS. In Home Screen, (Phone) 36/47 Phone...
  • Page 154 Settings Calling accounts SoftBank Call service settings 37/47 Phone...
  • Page 155 Incoming Call Barring 38/47 Phone...
  • Page 156 Tap incoming restriction 39/47 Phone...
  • Page 157 Incoming Call Barring is set. To disable all Incoming Call Barring, Tap Stop Barring of Incoming Call.  40/47 Phone...
  • Page 158: Checking Your Phone Number

    Phone Number Checking Your Phone Number  Checking Your Phone Number In Home Screen, (Settings) 41/47 Phone...
  • Page 159 About phone Your phone number appears below "Phone number (sim slot 1)" / "Phone number (sim slot 2)" field. 42/47 Phone...
  • Page 160: Using Contacts

    Using Contacts Save phone numbers, mail addresses, etc. to Contacts. Operation when logged in to a Google account is described as an example. Adding New Contacts  Contacts Cautions Information saved in Contacts may be lost or changed if Internal Battery is left uncharged for a long period.
  • Page 161 (Contacts) 44/47 Phone...
  • Page 162 Contacts appear. 45/47 Phone...
  • Page 163 If confirmation appears, follow onscreen instructions.  Enter items Save 46/47 Phone...
  • Page 164 Contact is added. Saving Contacts from Dialing Screen Save a number entered in dialing screen directly to Contacts. In Home Screen, (Phone) Tap dialpad to enter number to save Create new contact Enter each item Save More details More fields to enter other items for contact.
  • Page 165 Sending Messages (+Message) Sending New Messages  Sending New Messages In Home Screen, (+Message) 1/11 Messaging...
  • Page 166 Message 2/11 Messaging...
  • Page 167 New message 3/11 Messaging...
  • Page 168 Tap destination 4/11 Messaging...
  • Page 169 Message window opens. To send to a phone number/email address not saved in contacts, Tap destination entry field at top  of Display Enter phone number/email address and create message. Tap message entry field 5/11 Messaging...
  • Page 170 Enter message 6/11 Messaging...
  • Page 171 Message is sent. 7/11 Messaging...
  • Page 172: Using Gmail

    Using Gmail Use Google's webmail service. Use this service to exchange email. Creating/Sending Mail  Creating/Sending Mail In Home Screen, (Google) 8/11 Messaging...
  • Page 173 (Gmail) Mail list opens. Compose 9/11 Messaging...
  • Page 174 Mail composition window opens. Enter recipient/subject/mail text 10/11 Messaging...
  • Page 175 Message is sent. Operations when Composing Mail Adding Cc/Bcc In mail composition window, for "To" Enter recipient Attaching Files In mail composition window, Attach file Select file to attach Saving Mail Being Composed as a Draft (Send Later) In mail composition window, Save draft Deleting Mail Being Composed In mail composition window,...
  • Page 176: Using Chrome

    Using Chrome™ Use Chrome simply by entering words to search and URLs. Using Chrome  Adding Bookmarks  TLS (Transport Layer Security) is a protocol for encrypting sent/received data. While in a screen connected by TLS, data is encrypted to safely send/receive private information, credit card numbers, corporate secrets, etc., and provide protection against online threats (eavesdropping, falsification, impersonation, etc.).
  • Page 177 Chrome opens. If confirmation appears, follow onscreen instructions.  Tap entry box at top Internet...
  • Page 178 Enter words to search or URL Internet...
  • Page 179: Adding Bookmarks

    Search results appear or a Website opens. Opening New Tabs Open several tabs to switch between Websites easily. In Chrome, New tab To switch between tabs, Tap next to entry field at top of Display and Tap tab  (number in icon indicates opened tabs). Adding Bookmarks In Home Screen, (Chrome)
  • Page 180 Chrome opens. Show Website to add Internet...
  • Page 181 Internet...
  • Page 182 Internet...
  • Page 183 Current Website is added to Bookmarks. Bookmark Operations Editing Bookmarks In Chrome, Bookmarks Touch & Hold target bookmark Edit items Alternatively, Tap of bookmark Edit.  Deleting Bookmarks In Chrome, Bookmarks Touch & Hold target bookmark Alternatively, Tap of bookmark Delete.
  • Page 184: Capturing Still Images/Videos

    Capturing Still Images/Videos Photo Pro (Photography Pro) has a BASIC mode for easily capturing still images and videos as your smartphone's camera, as well as AUTO/P/S/M modes that can be used as on a real camera. How to capture using BASIC mode is described as an example. Capturing Still Images ...
  • Page 185: Capturing Still Images

    Capturing Still Images In Home Screen, (Photo Pro) Viewfinder appears. If confirmation appears, follow onscreen instructions.  Alternatively, Press handset Shutter Key for one second or more, or Press Power Key twice, or in  Lock Screen, Touch & Hold to quick-activate Photo Pro.
  • Page 186 to switch to "Photo" Viewfinder ( Aim Camera at subject Check Viewfinder, then 3/11 Camera...
  • Page 187: Capturing Videos

    Shutter clicks and still image is saved. Capturing Videos In Home Screen, (Photo Pro) 4/11 Camera...
  • Page 188 Viewfinder appears. If confirmation appears, follow onscreen instructions.  Alternatively, Press handset Shutter Key for one second or more, or Press Power Key twice, or in  Lock Screen, Touch & Hold to quick-activate Photo Pro. If there is no operation on Viewfinder, Photo Pro operation ends. ...
  • Page 189 Aim Camera at subject Check Viewfinder, then 6/11 Camera...
  • Page 190 Video capturing starts. To pause, Tap or to resume, Tap  To stop recording, 7/11 Camera...
  • Page 191 Video capturing stops and video is saved. 8/11 Camera...
  • Page 192: Viewing Still Images/Videos (Photos)

    Viewing Still Images/Videos (Photos) Showing Still Images/Videos  Showing Still Images/Videos Show captured or downloaded still images/videos. Supported file formats with Photos are as follows. Type File Format Still image BMP, GIF, HEIC, ICO, JPG, PNG, TIFF, WEBP, some Raw files Video 3GP, 3G2, ASF, AVI, DIVX, M2T, M2TS, M4V, MKV, MMV, MOD, MOV, MP4, MPG, MTS, TOD, WMV...
  • Page 193 Still image/video list opens. Tap still image/video 10/11 Camera...
  • Page 194 Still image/video window opens. Tap still image/video window to show/hide menu and other icons.  Flick still image/video window up to show captured date & time.  To select other files, in still image/video window, select file again or Flick still image/video window ...
  • Page 195 Applications Setting Required Permissions for Applications  Setting Required Permissions for Applications Set the operation of applications when activating for the first time. The type and content of a confirmation differs with the application. Activating (Music) for the first time is described as an example. An application may not function correctly if permission to use it was not set.
  • Page 196 (Music) ALLOW 2/15 Application Basics...
  • Page 197 Settings are complete. Shown setting items depend on the function having permission set.  For several functions, continue in the same way.  Other Ways to Set Required Permissions for Applications Setting Functions to Use for Each Application In Home Screen, (Settings) Apps See all XX apps...
  • Page 198: Adding Applications

    Adding Applications Download a variety of applications (free/paid) from Google Play™. Change the setting of downloaded applications to enable manual or automatic updates. Log in to your Google account beforehand. Installing Free Applications  Purchasing Paid Applications  Updating Applications ...
  • Page 199 Google Play appears. If confirmation appears, follow onscreen instructions.  Tap free application 5/15 Application Basics...
  • Page 200 Install 6/15 Application Basics...
  • Page 201: Purchasing Paid Applications

    Application is downloaded and installed. If confirmation appears, follow onscreen instructions.  Purchasing Paid Applications In Home Screen, (Play Store) 7/15 Application Basics...
  • Page 202 Google Play appears. If confirmation appears, follow onscreen instructions.  Tap paid application 8/15 Application Basics...
  • Page 203 Tap amount 9/15 Application Basics...
  • Page 204 If confirmation appears, follow onscreen instructions.  10/15 Application Basics...
  • Page 205 If confirmation appears, follow onscreen instructions.  11/15 Application Basics...
  • Page 206 Application is downloaded and installed. Purchased Applications Payment Pay only once. Redownloads of uninstalled applications are free of charge. On Other Android™ Devices Install an application on any Android device under the same Google account for free. Requesting Refunds Refund is possible within a limited time. By requesting a refund, the application is deleted and the charge is cancelled.
  • Page 207: Updating Applications

    Updating Applications In Home Screen, (Play Store) Google Play appears. If confirmation appears, follow onscreen instructions.  Tap account icon at right of search bar Manage apps & device 13/15 Application Basics...
  • Page 208 Manage Updates available Tap application to update Update 14/15 Application Basics...
  • Page 209 Application is updated. If confirmation appears, follow onscreen instructions.  Setting Application Updates Setting Automatic Updates for Applications In Google Play, Tap account icon at right of search bar Settings Network preferences Auto-update apps Set update method DONE Setting Automatic Updates for Individual Applications In Google Play, Tap account icon at right of search bar Manage apps &...
  • Page 210: Selecting A Network Connection

    Connecting by Wi-Fi Handset supports Wi-Fi (wireless LAN). Access the Internet via a household Wi-Fi connection environment. Selecting a Network Connection  Selecting a Network Connection In Home Screen, (Settings) 1/12 Wi-Fi/Bluetooth...
  • Page 211 Network & internet Internet 2/12 Wi-Fi/Bluetooth...
  • Page 212 Screen for Internet opens. Wi-Fi 3/12 Wi-Fi/Bluetooth...
  • Page 213 Wi-Fi is enabled. Wi-Fi networks are scanned. Available networks appear after scanning.  Wi-Fi to toggle on ( )/off (  Tap Wi-Fi network 4/12 Wi-Fi/Bluetooth...
  • Page 214 Enter password CONNECT 5/12 Wi-Fi/Bluetooth...
  • Page 215 Handset is connected. The password, for a household wireless LAN router, is sometimes found on a sticker on the  router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For password for a public wireless LAN, check with user's service provider. Entering a password is not required if an access point is not security protected.
  • Page 216: Using Bluetooth Function

    Using Bluetooth Function Connect to a Bluetooth-capable wireless phone, etc. for calls or to a hands-free device such as a headset. Enabling Bluetooth Function  Bluetooth Function Cautions Information may not appear correctly on both devices depending on the transferred data. Enabling Bluetooth Function In Home Screen, (Settings)
  • Page 217 Device connection 8/12 Wi-Fi/Bluetooth...
  • Page 218 Screen for connecting device opens. Connection preferences 9/12 Wi-Fi/Bluetooth...
  • Page 219 Bluetooth 10/12 Wi-Fi/Bluetooth...
  • Page 220 Bluetooth settings open. Use Bluetooth 11/12 Wi-Fi/Bluetooth...
  • Page 221 Bluetooth function is enabled. Use Bluetooth to toggle on ( )/off (  12/12 Wi-Fi/Bluetooth...
  • Page 222: Handset Settings

    Handset Settings Main setting options are described. Shown items and their arrangement may differ depending on current settings, etc. Viewing after logging in to a Google account is described. Handset Settings  Handset Settings Customize operation of handset functions. Handset settings include the following items. Item Description Network &...
  • Page 223 Google Make settings for Google services. System Check and make settings for languages & input, gestures, date & time, backup, system update, reset, etc. About phone Check device name, own phone number, etc. In Home Screen, (Settings) Handset settings open. Select item to set 2/27 Handset Settings...
  • Page 224 Settings open. 3/27 Handset Settings...
  • Page 225: Data Usage Settings

    Data Usage Settings Check mobile data traffic and set limit. Checking Application Data Usage  Data Usage Operations Viewing Data Usage with Wi-Fi In Home Screen, (Settings) Network & internet Internet Non-carrier data usage Enabling Mobile Data In Home Screen, (Settings) Network &...
  • Page 226 SIMs 5/27 Handset Settings...
  • Page 227 App data usage 6/27 Handset Settings...
  • Page 228 Check application data usage in Mobile data usage window. 7/27 Handset Settings...
  • Page 229: Battery Settings

    Battery Settings Check Battery usage, make settings to save battery power, etc. Battery Settings  Battery Settings Items that can be checked/set are the following. Item Description Battery level and estimated Check Battery and time remaining based on current usage. time until depletion Battery usage Check usage since last full charge.
  • Page 230: Sound Settings

    Certified 360 Reality Audio headphones photo-analyze your hearing characteristics and bring you a more real experience. ・360 Upmix A unique sound technology from Sony that takes normal stereo sound and puts you in an immersive sound space. ・DSEE Ultimate Enable accurate, scaled-up replay of compressed sound files and CD-level sound using AI technology.
  • Page 231 In-call volume Adjust call volume. Ring and notification volume Adjust ring volume and notification sound. Alarm volume Adjust alarm volume. Do Not Disturb Enable/disable Do Not Disturb. Also make Do Not Disturb settings. Phone ringtone - SIM 1 Set SIM 1 ringtone. Phone ringtone - SIM 2 Set SIM 2 ringtone.
  • Page 232: Display Settings

    Display Settings Set screen brightness, font size, etc. Display Settings  Display Settings Settings can be made for the following items. Item Description Image quality settings Make settings for color gamut, contrast, and high-quality processing when playing back videos. White balance Set white balance.
  • Page 233: Security Settings

    Security Settings Set security functions such as screen lock, PIN, etc. Security Settings  Enabling SIM PIN  Changing SIM PIN  Setting Screen Not to Lock In Home Screen, (Settings) Security Screen lock None If method for unlocking screen is setting other than None Swipe before changing setting, first...
  • Page 234: Enabling Sim Pin

    Enabling SIM PIN When PIN is enabled, a window for entering PIN appears to allow handset use each time handset is powered on with SIM Card installed/eSIM enabled. In Home Screen, (Settings) Security SIM card lock Lock SIM card Enter PIN 13/27 Handset Settings...
  • Page 235: Changing Sim Pin

    PIN is enabled. PIN Cautions Entering incorrect PIN three consecutive times activates PIN Lock. To cancel, Personal Unblocking Key (PUK) is required; contact Customer Service. Entering incorrect PUK ten consecutive times locks SIM Card/eSIM, disabling handset. For recovery, SIM Card/eSIM must be reissued by SoftBank (fees apply). Changing SIM PIN First enable SIM PIN to change PIN.
  • Page 236 SIM card lock Change SIM PIN Enter current PIN Enter new PIN Re-enter new PIN 15/27 Handset Settings...
  • Page 237 PIN is changed. 16/27 Handset Settings...
  • Page 238: System Settings

    System Settings Check and make settings for languages & input, gestures, date & time, backup, reset, system update, etc. System Settings  Languages & Input Operations Setting Handset Language In Home Screen, (Settings) System Languages & input Languages Add a language Tap language Tap region Language appearing at top is used.
  • Page 239: Other Settings

    Other Settings Network & Internet Settings  Device Connection Settings  Apps  Notifications  Storage Settings  Appearance Settings  Wallpaper  Accessibility Settings  Privacy Settings  Location Settings  Safety & emergency Settings  Passwords & Accounts ...
  • Page 240 Connect to a vehicle display that supports Android Auto to use Google Maps, voice operation, etc. ・External monitor Connect to a camera such as the Sony α (alpha) and use handset as a monitor. After setting this option on, (External monitor) appears in app list.
  • Page 241 Make settings for image output to a USB-connected device. ・Audio Make settings for audio output to a USB-connected device. ・NFC/Osaifu-Keitai Make settings for NFC/Osaifu-Keitai ® ・Wireless controller for PS5 and PS4 Set handset to be controllable by wireless controller for PS5 or PS4. ・Printing Set printing from handset to be possible with a printer.
  • Page 242: Storage Settings

    Bubbles Enable conversations to be shown as bubbles (floating icons). Device & app notifications Manage applications and devices that can read notifications. Notifications on lock screen Make settings for showing notification details in Lock Screen. Service notifications Enable sensitive information to be shown in notifications in Lock Screen.
  • Page 243: Accessibility Settings

    Item Description Ambient display (Always- Make ambient display settings to allow checking of time, notifications, on display) details of playing music, etc. while screen locked. Clocks Change type of clock in Lock Screen. Multitasking usage guides Check useful functions such as Side Sense, multi-window, and pop- up window.
  • Page 244: Privacy Settings

    Switch Access Enable handset operation with switches instead of Tapping the screen. Timing controls Set detection time for Touch & Hold on Display, and delay for a pointer click when using a mouse. System controls Make settings for system navigation, one-handed mode, Power Button to end call , and auto-rotate screen.
  • Page 245: Location Settings

    Usage & diagnostics Enable diagnostic data as well as data on handset and application usage to be sent to Google for Android improvement purposes. Location Settings Make Location settings. Settings can be made for the following items. Item Description Use location Enable use of wireless networks and GPS so as to obtain information on current location.
  • Page 246: Google Settings

    Passwords & Accounts Manage saved passwords and create, add, etc. accounts. Settings can be made for the following items. Item Description Passwords Manage passwords with a password manager. Autofill service Select and make settings for an autofill service. Account for Owner Added account appears on handset.
  • Page 247: About Phone Settings

    Account Make settings for advertisements that appear. Autofill Set auto-filling of forms and confirmation codes. Backup Make backup settings. Device & sharing ・Cast options Enable control directly from Cast media control notifications when playing media on TV or speaker with Chromecast on same Wi-Fi network.
  • Page 248 Device name Check/change handset name. Phone number (sim slot 1) Check SIM slot 1 phone number. Phone number (sim slot 2) Check SIM slot 2 phone number. Legal information Show legal information. Certificates Check credentials. Your Xperia ID Check your Xperia ID. Detailed Diagnostics Enable detailed handset diagnostic data to be sent for improving Xperia™...
  • Page 249: Global Roaming

    Global Roaming Handset is Global Roaming Service eligible. Use the same handset number outside Japan. Handset connects to an appropriate cellular provider automatically by default. A specific carrier can also be selected manually. Change communications method and roaming settings as needed. Setting the Carrier ...
  • Page 250 SIMs 2/18 Global Services...
  • Page 251 Automatically select network 3/18 Global Services...
  • Page 252 Disable ( ) to search for available networks.  Tap network to connect to 4/18 Global Services...
  • Page 253 The selected carrier is set. Changing Roaming Setting In Home Screen, (Settings) Network & internet 5/18 Global Services...
  • Page 254 SIMs 6/18 Global Services...
  • Page 255 Roaming 7/18 Global Services...
  • Page 256 Roaming setting is changed. Roaming to toggle on ( )/off (  If confirmation appears, follow onscreen instructions.  8/18 Global Services...
  • Page 257: Making Calls While Abroad

    Making Calls while Abroad See SoftBank Website to learn about roaming areas/services, etc. https://www.softbank.jp/en/mobile/service/global/ International Calls to Japan and Other Countries/Regions from Abroad  Calls to Landline Phones/Cell Phones in Country/Region of Stay  International Calls to Japan and Other Countries/Regions from Abroad In Home Screen, (Phone)
  • Page 258 Phone opens. 10/18 Global Services...
  • Page 259 Dialing screen opens. Touch & Hold 11/18 Global Services...
  • Page 260 "+" is entered. Enter country code then other party number (omit first 0) 12/18 Global Services...
  • Page 261 Do not omit first 0 from phone numbers when dialing Italy (39).  Call 13/18 Global Services...
  • Page 262 Handset dials number. Call begins when other party answers. Calls to Landline Phones/Cell Phones in Country/Region of Stay Place calls the same way you would within Japan. Do not enter country code or omit first 0 from phone numbers.  In Home Screen, (Phone) 14/18...
  • Page 263 Phone opens. 15/18 Global Services...
  • Page 264 Dialing screen opens. Tap dialpad to enter the other party's number 16/18 Global Services...
  • Page 265 Call 17/18 Global Services...
  • Page 266 Handset dials number. Call begins when other party answers. 18/18 Global Services...
  • Page 267: Warranty And After-Sales Service

    Warranty & After-Sales Service Warranty  After-Sales Service  Warranty The warranty period is 1 year from the date of newly purchase.  Repairs will be done based on terms of repair service. Terms of repair service is referred to ...
  • Page 268: Further Inquiries

    is discontinued. Repair may not be possible because of a shortage of repair parts even during the warranty period. Further inquiries For more information on after-sales service, contact a nearby SoftBank Shop or Customer Service. Warranty/Specifications/Customer Service...
  • Page 269: Specifications

    Specifications Handset  Handset Item Description Dimensions (W x H x D) Approx. 71 × 165 × 8.2 mm Weight Approx. 187 g Continuous Talk Time 4G (LTE): Approx. 1,870 minutes Continuous Standby Time 4G: Approx. 470 hours 4G (LTE): Approx. 480 hours Charging Time Approx.
  • Page 270: Customer Service

    Customer Service If you encounter any difficulties or are unsure of anything, contact customer service. SoftBank Customer Support  Smartphone Technical Support Center  SoftBank Customer Support From a SoftBank handset, dial toll free at 157  From a landline/IP phone, dial toll free at 0800-919-0157 ...
  • Page 271: Safety Precautions

    Safety Precautions Read safety precautions before using handset. Observe precautions to avoid injury to self or others, or damage to property. Safety Precautions  Handset, AC Charger (Optional Accessory), Wireless Charger (Commercially Available)  (Common) Handset  AC Charger (Optional Accessory), Wireless Charger (Commercially Available) ...
  • Page 272 their meanings before reading on. Mark Descriptions Prohibited actions Disassembly prohibited Exposure to liquids prohibited Use with wet hands prohibited Compulsory actions Unplug AC Charger from outlet Handset, AC Charger (Optional Accessory), Wireless Charger (Commercially Available) (Common) Do not use, store, leave in a high temperature or heat accumulating place (e.g. near fire or heater appliances, under kotatsu or bedding, in direct sunlight, inside a sun-heated car, etc.) May cause fire, burns, injury, electric shock, etc.
  • Page 273 For water resistance/dustproofing, see "Water Resistance/Dustproofing." Do not charge when handset or related accessory is wet with liquids such as water (drinking water, sweat, sea water, urine of pets, etc.) Do not charge where handset can come in contact with water, such as a bath room or near a humidifier. May cause fire, burns, injury, electric shock, etc.
  • Page 274 Do not allow liquids such as water (drinking water, sweat, sea water, urine of pets, etc.) to come into Charging Terminals or USB Type-C Port/Headset Jack. May cause fire, burns, injury, electric shock, etc. For water resistance, see "Water Resistance/Dustproofing." Use optional accessories specified by SoftBank.
  • Page 275 Remove any covers from handset before charging with a wireless charger (commercially available). Cover material/thickness or any dirt lodged between handset and the cover may prevent handset from charging properly, and may result in fire, burns, injury, etc. Power off handset near electronic devices or equipment operating on high precision control or weak signals.
  • Page 276 -Power off handset Continued use may cause fire, burns, injury, electric shock, etc. Do not use damaged handsets or related accessories. May cause fire, burns, injury, etc. Do not place handset on unstable/uneven surfaces. Be extra careful while the vibrator is set. Handset may drop and cause injury.
  • Page 277 going to bed. Handset Do not throw handset into a fire or apply heat. May cause fire, burns, injury, etc. Do not penetrate with a sharp object (nail), hit with a hard objects (hammer), stomp, or otherwise subject handset to strong force. May cause fire, burns, injury, etc.
  • Page 278 Do not put liquid such as water (drinking water, sweat, sea water, urine of pets, etc.), metal, or flammable object into SIM Card/SD Card Slot. Do not insert SIM Card or SD Card in the wrong position or orientation. May cause fire, burns, injury, electric shock, etc. Do not expose the camera lens to direct sunlight, etc.
  • Page 279 Users with heart conditions should adjust vibration and ringtone volume as needed. Handset suddenly vibrating and ringing for a new call may startle and affect persons with heart conditions. When using electric medical equipment, etc., check with the equipment vendor or distributor for information about the effects of radio waves.
  • Page 280 immediately rinse with clean water. Also, in case it gets into your eyes, mouth, etc., immediately consult a doctor after rinsing. Do not dispose handset together with ordinary trash. May cause fire, burns, injury, etc. Also, may cause environmental destruction. Bring unnecessary handset into a sales outlet such as a SoftBank Shop or follow the municipality instructions for recycling.
  • Page 281 Do not leave handset in reach of children or persons requiring supervision. Handset uses magnets. If swallowed, there is a risk of choking or serious harm to internal organs. If the magnet has been swallowed, immediately consult a doctor. Do not bring handset near medical devices. Handset uses magnets;...
  • Page 282 May cause fire, burns, electric shock, etc. Do not put heavy objects on the cord of AC Charger (optional accessory) or wireless charger (commercially available) or pull it strongly. May cause fire, burns, electric shock, etc. When plugging or unplugging AC Charger (optional accessory) to or from a power outlet, do not allow metals to come in contact.
  • Page 283 Using the incorrect power supply and voltage may cause fire, burns, electric shock, etc. AC Charger:100V AC (Household AC power outlet only) AC Charger for global use:100V to 240V AC (Household AC power outlet only) Wipe off dust on the power plug. Using with dust adhered may cause fire, burns, electric shock, etc.
  • Page 284 Keeping the power plug connected may cause fire, burns, electric shock, etc. If liquid such as water (drinking water, sweat, seawater, urine of pets, etc.) gets on equipment, immediately disconnect the power plug from an outlet. Liquid on equipment may result in short-circuit causing fire, burns, electric shock, etc. When cleaning, disconnect the power plug from an outlet.
  • Page 285: Material List

    When using electronic medical equipment (other than implanted cardiac pacemakers/defibrillators) outside medical facilities, check with the equipment vendor or distributor for information about the effects of radio waves. Handset radio waves may affect electronic medical equipment. Disable handset transmissions (e.g. airplane mode) or power off handset when it is difficult to keep a distance of at least 15 cm away from others such as in a crowd.
  • Page 286 SIM Card/SD Card Tray Nylon resin + stainless steel alloy/- 16/37 Safety Precautions...
  • Page 287: Important Product Information

    Important Product Information Handset, SIM Card, AC Charger (Optional Accessory) (Common)  Charging  Display (Touchscreen)  Volume  Rising Handset Temperature  Earpiece/Speaker  Technical Conformity  Fingerprint Authentication  Forcibly Powering Off  Handset, SIM Card, AC Charger (Optional Accessory) (Common) Do not get wet.
  • Page 288 Lithium-ion batteries are precious, recyclable resources. Do not discard of old handsets,  batteries, or chargers with ordinary waste, and instead bring them to the nearest shop with the Mobile Recycle Network mark. Storing handset with full-charged or insufficient battery level deteriorates battery performance. It ...
  • Page 289: Display / Touch-Screen

    Service. Using application while charging may shorten Internal Battery life.  Display (Touchscreen) Handset uses a touchscreen Display. Operate with your fingers on Display.  Touch with your fingers lightly. Do not press forcibly with fingers or push with a sharp-pointed ...
  • Page 290: Technical Conformity

    Earpiece/Speaker Handset earpiece is also used as a speaker. Loud sound may be heard from the speaker when playing sound, for arriving incoming calls, etc. Subjecting your ears to loud sound may affect your hearing ability. Use Earpiece/Speaker with care to prevent your ears from being subject to loud sound.
  • Page 291: Forcibly Powering Off

    fingerprint may be difficult or authentication performance may degrade. Washing/wiping hands, using different finger, etc. may improve capability. - Wrinkled after taking a bath, etc. - Wet with water, sweat, etc. - Dried - Covered with grease (e.g. hand cream) - Dirty with mud or grease - Rough or injured (cut, inflammation, etc.) - Abraded and faded...
  • Page 292: Notes On Using Bluetooth Devices

    Bluetooth/Wi-Fi (WLAN) Frequencies  Notes on Using Bluetooth Devices  Reception Interference Caused by Wi-Fi (WLAN) Devices  Wi-Fi (WLAN)  Notes on Using 2.4 GHz Devices  Notes on Using 5 GHz Devices  Reception Interference Caused by Bluetooth Devices ...
  • Page 293 specified low power radio stations (radio stations requiring no license) and amateur radio stations (hereinafter referred to as "another station.") Before using handset Bluetooth function, confirm that premises radio stations, specified low  power radios and amateur radios are not in use nearby. In the event of handset causing harmful radio wave interference with "another station,"...
  • Page 294: Notes On Using 2.4 Ghz Devices

    Notes on Using 2.4 GHz Devices WLAN devices operate on the same frequency band used by home electric appliances such as microwave ovens, industrial, scientific and medical equipment, premises radio stations for identifying mobile units used in the manufacturing lines of plants (radio stations requiring a license), specified low power radio stations (radio stations requiring no license) and amateur radio stations.
  • Page 295: Water Resistance/Dustproofing

    Water Resistance/Dustproofing Handset complies with IPX5 , IPX8 water resistance standards and IP6X dustproof standard with SIM Card/SD Card Slot Cover firmly closed. 1 Protection against water jet (at 12.5 L/minute from every direction from a distance of approximately 3 m for over 3 minutes through 6.3 mm nozzle) 2 Protection against seepage when slowly submerged in still tap water at room temperature to depth of 1.5 m for 30 minutes 3 Protection against dust ingress when being placed in an apparatus with grit and dust...
  • Page 296 Do not get any liquid other than room temperature tap water on handset, or soak it in such liquid.  Firmly close SIM Card/SD Card Slot Cover. Even a fine particle (one hair, one grain of sand, tiny  fiber, etc.) put between the port contact surfaces may allow water or dust to ingress. Do not push Earpiece/Speaker, Mic, Speaker, Second Mic, USB Type-C Port, or Headset Jack ...
  • Page 297 Do not use USB Type-C Port or Headset Jack if wet or dirty/dusty. May lose water resistance,  cause electric shock or short circuit, resulting in malfunction, fire, or burns. Do not leave handset in a humid place for a long time. Take handset out from bathroom after ...
  • Page 298 Wipe off water drained from handset with clean cloth etc. Turn Earpiece/Speaker, Mic, Speaker, USB Type-C Port, Second Mic, Headset Jack, Power  Key/Fingerprint Sensor, Volume/Zoom Up/Down Key, Shutter Key and SIM Card/SD Card Slot Cover, Camera ring (around main camera) face down onto cloth etc. to drain water. Turn upside down and wipe off.
  • Page 299 malfunctions. Do not use AC Charger (optional accessory), USB Type-C cable (commercially available) in a  bathroom, shower room, kitchen, lavatory or other highly humid area. Doing so may cause fire or electric shock. Do not touch AC Charger (optional accessory) or USB Type-C cable (commercially available) with ...
  • Page 300: Export Controls And Regulations

    Export Controls and Regulations Export Controls and Regulations  Export Controls and Regulations The products may be subject to the application of the Foreign Exchange and Foreign Trade Act and other related laws and regulations in Japan. In addition, the Export Administration Regulations (EAR) of the United States may be applicable. In cases of exporting or reexporting the products, customers are requested to follow the necessary procedures at their own responsibility and cost.
  • Page 301: Intellectual Property Rights

    Bluetooth SIG, Inc. and ®  any use of such marks by Sony Group Corporation and their subsidiaries is under license. Wi-Fi is a trademark or registered trademark of Wi-Fi Alliance ®...
  • Page 302 MPEG LA, LLC (See https://www.mpegla.com). MPEG Layer-3 audio decoding technology licensed from Fraunhofer IIS and Thomson. "ソニー" and "SONY", as well as product names, service names, and logomarks used in this  instruction manual are registered trademarks or trademarks of Sony Group Corporation or its...
  • Page 303 All other product names, service names, company names, and logomarks are the trademarks or registered trademarks of their owners. FeliCa is a contactless IC card technology developed by Sony Corporation.  The TM and ® marks are sometimes abbreviated in this instruction manual.
  • Page 304 RF Exposure Information of This Product "A201SO" here refers to this mobile phone "Xperia 1 IV". RF Exposure Information of This Product (for Japan)  European RF Exposure Information  FCC RF Exposure Information  RF Exposure Information of This Product (for Japan) This mobile phone A201SO is compliant with the Japanese technical regulations on human exposure to radio frequency (RF) electromagnetic energy.
  • Page 305: European Rf Exposure Information

    *1 The technical regulations are provided in the Article 14-2 of the Ministry Ordinance Regulating Radio Equipment. *2 International Commission on Non-Ionizing Radiation Protection *3 ICES: International Committee on Electromagnetic Safety *4 The value is under simultaneous transmission use conditions. *5 The values of SAR and PD that the CRR values are calculated are as follows: For temporal region (near ear), SAR: 1.480 W/kg, PD: 0.7400 mW/cm ;...
  • Page 306: Fcc Rf Exposure Information

    * The tests are carried out in accordance with international guidelines for testing. FCC RF Exposure Information Your handset is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S.
  • Page 307: Fcc Statement For The Usa

    (2) This device must accept any interference received, including interference that may cause undesired operation. Any change or modification not expressly approved by Sony may void the user's authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

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