HP Compaq Presario,Presario 3BW421 Quick Start Manual
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HP Compaq Presario,Presario 3BW421 Quick Start Manual

HP Compaq Presario,Presario 3BW421 Quick Start Manual

Hp compaq presario,presario 3bw421: quick start
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My Presario - Getting Started
228399-373
www.compaq.com

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  • Page 1 My Presario - Getting Started 228399-373 www.compaq.com...
  • Page 2 Notice © 2001 Compaq Computer Corporation COMPAQ and the Compaq logo Registered in U.S. Patent and Trademark Office. Microsoft and Windows are trademarks of Microsoft Corporation. All other product names mentioned herein may be trademarks or registered trademarks of their respective companies.

  • Page 4: Table Of Contents

    C C C C O O O O N N N N T T T T E E E E N N N N T T T T S S S S C C C C h h h h a a a a p p p p t t t t e e e e r r r r 1 1 1 1 I I I I n n n n t t t t r r r r o o o o d d d d u u u u c c c c t t t t i i i i o o o o n n n n ................. . . Who Should Read This Guide? .
  • Page 5 Printer Setup ......... . 2-5 C C C C h h h h a a a a p p p p t t t t e e e e r r r r 3 3 3 3 U U U U s s s s i i i i n n n n g g g g Y Y Y Y o o o o u u u u r r r r C C C C o o o o m m m m p p p p u u u u t t t t e e e e r r r r .
  • Page 6 Internet Video Camera ....... 3-18 C C C C h h h h a a a a p p p p t t t t e e e e r r r r 4 4 4 4 W W W W e e e e l l l l c c c c o o o o m m m m e e e e t t t t o o o o t t t t h h h h e e e e W W W W e e e e b b b b ..........Basic Concepts .
  • Page 7 C C C C h h h h a a a a p p p p t t t t e e e e r r r r 5 5 5 5 C C C C o o o o m m m m m m m m o o o o n n n n T T T T a a a a s s s s k k k k s s s s ............... Print Basics .
  • Page 8 Introduction In This Chapter Who Should Read This Guide?, 1-2 Symbols and Graphics Used, 1-3 Where Can I Find Information?, 1-4 Safety, 1-5 How Do I Find Information on the CD-ROM?, 1-6 —G RESARIO ETTING TARTED Congratulations! As the owner of a new Compaq Internet PC, you have joined the world-wide community of Presario computer users.

  • Page 9: Who Should Read This Guide

    Who Should Read This Guide? This guide is designed for both beginners and experienced computer users.You can read from cover to cover to learn basic information about your computer or scan the guide for information on a specific topic. This chapter shows you how to use this guide and directs you to other sources of information.

  • Page 10: Symbols And Graphics Used

    Symbols and Graphics Used Warnings and cautions are displayed to protect you from injury, your equipment from damage, and your files from data loss. —G RESARIO ETTING TARTED Symbols and Graphics Used The following words and symbols have special meaning in this guide and the CD documentation: Warning Did you know ...

  • Page 11: Where Can I Find Information

    Where Can I Find Information? Information is available in several forms: printed documents, electronic documents on the CD that came with your computer, and the Compaq Web site. Use this guide as your first point of reference, and then refer to the following documents: ➜...

  • Page 12: Safety

    Safety Your computer is an electrical device. Treat it with care to avoid personal injury and damage to the equipment. Warning To reduce the risk of electric shock and damage to the equipment, read the Safety and Comfort guide on the My Presario—Learning More CD before performing any procedures involving the...

  • Page 13: How Do I Find Information On The Cd-Rom

    How Do I Find Information on the CD-ROM? The My Presario—Learning More CD has information on the following topics: ➜ Advanced features of your computer ➜ Solving computer problems ➜ Safety and comfort ➜ Compaq service and support ➜ Government regulatory information Did you know ...
  • Page 14 Your Internet PC is designed for complete ease of use—from setting up to upgrading new components. It was also designed to allow the option of using it as a Desktop PC or Slim Tower PC, whichever suits your needs.This chapter introduces you to the internal and external features of your computer.

  • Page 15: Your Computer At A Glance

    Your Computer at a Glance Before you begin, you’ll want to become familiar with the components of your Compaq Presario. Some components, such as the keyboard and mouse, have color-coded connectors that match the ports on the back of your computer. 2-2 S ETTING OMPUTER...

  • Page 16: Plug In And Go

    Plug In and Go! If a cable is disconnected or you move your computer to another location, this topic helps you to quickly set up again. It’s a good idea to purchase a surge protector to protect your computer from electrical spikes and power surges.

  • Page 17: Registration

    Registration The first time you turn on your computer, you are guided through the registration process before accessing the Windows desktop. It is very important that you register ➜ Windows with Microsoft ➜ Your computer with Compaq Note: Registration is by card.

  • Page 18: Printer Setup

    Printer Setup After setting up and registering your computer, you are ready to set up your printer. A printer allows you to print any document from your My Presario— Learning More CD, your e-mail, and Web sites. Did you know ... Most new computers have a Universal Serial Bus (USB) port for a new printer that...
  • Page 19 2-6 S —G ETTING OMPUTER RESARIO ETTING TARTED...
  • Page 20 Using Your Computer In This Chapter Keyboard Basics, 3-2 Keyboard Buttons, 3-3 Scroll Mouse, 3-9 Speakers, 3-11 Diskette, Hard Drive, CD-ROM, CD-RW, DVD-ROM, and Zip Drives, 3-12 Internet Video Camera, 3-18 —G RESARIO ETTING TARTED In this chapter, you learn about the following exciting, easy-to-use features of your computer: ➜...

  • Page 21: Keyboard Basics

    Keyboard Basics The standard keys perform the following functions: ➜ Main keys are the typewriter-style keys. ➜ Function keys are the F1 through F12 keys. Two of these keys are active even without a program running. F1 allows you to get help on Windows-related topics.

  • Page 22: Keyboard Buttons

    Keyboard Buttons The keyboard buttons make it easier and faster to get on the Internet, use your favourite software, or listen to your favourite CD. You might even want to watch a movie or send an e-mail. The CD/DVD control buttons provide a quick and easy way to play a CD or a DVD movie at the touch of...

  • Page 23: Using Internet Zone Buttons

    With the press of a keyboard button, you can get on the Internet fast, read your e-mail, or check out the latest in entertainment. Depending on which Internet Service Provider (ISP) you have, the default options provided by the Internet Zone buttons may vary.

  • Page 24: Using Quick Launch Web Buttons

    TARTED Using Quick Launch Web Buttons Help takes you to service and support information on the Windows desktop. My Program can be programed to launch your favourite software, Web site, or document. Note: Buttons and their function may vary by model and region.

  • Page 25: Assigning The My Program Button

    After you assign the My Program D button settings, pressing the button automatically opens your selected software, Web site, or document. See also ... Instructions for reassigning this button are found on the My Presario—Learning More The Volume Control buttons allow you to control the volume of your computer.

  • Page 26: Putting Your Computer To Sleep

    If you’re going to be away from your computer but want to leave the power on, you can let your computer go to sleep. This process allows you to run programmes while your computer goes into a low- power state, which saves energy.

  • Page 27: Understanding The System Status Lights

    The system lights on the keyboard provide a quick status of your computer and keyboard settings. Post Office Protocol (POP) is a commonly used messaging protocol. The most widely used implementation of this protocol is POP3. POP3 is a retrieval protocol, used to retrieve mail messages from a POP server.

  • Page 28: Scroll Mouse

    Scroll Mouse Your computer comes with a scroll mouse. The scroll mouse directs a cursor on the Windows desktop. You use the mouse to move quickly and easily through a document or Web site. Instead of using the scroll bar to display pages, move...

  • Page 29: Autoscrolling

    AutoScroll allows you to move forward and backward through a document without having to move the mouse or mouse wheel continuously. Did you know ... The scroll mouse can be customised for a left-handed user from the Mouse Properties dialog box. (Open the Control Panel and right-click the mouse icon.) 3-10 U...

  • Page 30: Speakers

    Speakers (available on select models) Speaker options depend on which model you purchase. However, the JBL Platinum Series are the standard speakers that come with most new Compaq Presario monitors. You can use the speakers freestanding or mount them to the side of the monitor.

  • Page 31: And Zip Drives

    1. Hold a diskette with the label facing to the right if you have chosen the upright configuration. Hold a diskette upward if you have chosen the desktop configuration. Ensure the diskette is pointing toward the drive as shown in the illustration, then gently push the diskette into the drive.

  • Page 32: Using The Hard Drive

    3. Place the disc into the round area of the slot, label side facing upward for the desktop configuration. If you have chosen the upright configuration, place the disc with the label facing outward. If the tray contains support tabs, carefully slide the disc under the tabs to correctly position it in the tray.

  • Page 33: Removing A Disc From A Drive

    Hold the disc with label facing outward for the upright position. If the tray contains support tabs, carefully slide the disc under the tabs to correctly position it in the tray.

  • Page 34: Playing A Dvd-Rom Movie

    You can only play a DVD movie from a DVD-ROM drive. When you are finished watching a movie, store the DVD in its protective case. You can control the actions of the DVD player (pause, rewind, etc.) from the CD/ DVD control buttons on the keyboard.

  • Page 35: Creating Your Own Cds

    The CD-RW drive allows you to create your own CDs. You can buy two types of media: CD-R and CD-RW. CD-R media can be played on most of the newer CD players, CD-ROM, and DVD-ROM drives. CD-R media can be written to only once.

  • Page 36: Inserting A Disk Into The Zip Drive (Available On Select Models)

    The Zip drive makes organising, copying, storing, and transporting large files easy. The Zip drive uses a Zip disk, which gives you more storage space than a diskette. A Zip disk offers extra space for the following types of tasks: ➜...

  • Page 37: Internet Video Camera

    Internet Video Camera The Logitech QuickCam Express Internet video camera provides many useful features: ➜ Captures images at the touch of a button ➜ Sends photo and video e-mail as easily as text ➜ Allows video chatting for a face-to-face get-together with far away friends and family ➜...
  • Page 38 Welcome to the Web In This Chapter Basic Concepts, 4-2 Internet Connection, 4-3 Web Searches, 4-4 E-mail, 4-5 Content Advisor, 4-8 My Presario Web Site, 4-10 —G RESARIO ETTING TARTED In just a few moments, you will be on the World Wide Web. It is estimated that thousands of new users will be joining you to connect to the Internet for the...

  • Page 39: Basic Concepts

    Basic Concepts Internet, Web, URL, hyperlinks, cyberspace— sound confusing? The Internet definitely has its own terminology. Take a few moments to understand some basic concepts that will help you start surfing the Web. To begin surfing, you need to establish an Internet Service Provider (ISP) account.

  • Page 40: Internet Connection

    Internet Connection Web pages are viewed with a Web browser, such as Microsoft Internet Explorer . A Web browser is a program that lets you view and explore information on the Web. Common features of a Web browser include: ➜ Home page—your starting point for exploring the Web...

  • Page 41: Web Searches

    Web Searches One way to find what you’re looking for on the Web is to use a search engine—your personal guide to the Web. A search engine takes information that is scattered on Web sites all around the world and lists it for easy viewing and printing.

  • Page 42: E-Mail

    E E E E - - - - m m m m a a a a i i i i l l l l E-mail (electronic mail) is very similar to the mail the postal carrier delivers to your home or office— except much faster.

  • Page 43: Understanding E-Mail Addresses

    To send and receive e-mail, you need an e-mail address so that your Internet Service Provider (ISP) will know where to “pick up” and “deliver” mail. See also ... The My Presario—Learning More CD has information on finding e-mail addresses. Did you know ...

  • Page 44: Sending An E-Mail Using Outlook Express

    Now that you’ve connected to an ISP, set up Outlook Express, and have an Internet address, it’s time to write your first e-mail message. E-mail addresses are written in a very specific way. Be sure the e-mail address you enter contains no spaces and has a period after the server name.

  • Page 45: Reading Your Outlook Express

    Content Advisor You receive e-mail messages automatically, even when your computer is shut down! Your ISP stores these messages until you decide to open your e-mail program and read them. Your e-mail status light on the keyboard will glow when you have e-mail. The e-mail status light only works with POP3 Internet services.

  • Page 46: Restricting Internet Content

    The Internet provides you with access to a wide variety ofinformation, but some information may not be suitable for every viewer. With Content Advisor, you can: ➜ Control Internet access. ➜ Set up a password. ➜ Set up a list of Web sites that people who use your computer cannot view.

  • Page 47: My Presario Web Site

    My Presario Web Site One of the first places you'll want to visit on the Internet is the My Presario Web site: www.compaq.com/ mypresario Whatever your interests, Compaq has something for everyone: ➜ entertainment ➜ gaming ➜ travel ➜ health ➜...
  • Page 48 Common Tasks In This Chapter Print Basics, 5-2 Digital Audio Files, 5-3 Games, 5-4 Software, 5-5 —G RESARIO ETTING TARTED In this chapter, you learn how to perform some of the more common activities with your new Internet PC. More details about these and other everyday activities can be found on the My Presario—...

  • Page 49: Print Basics

    Print Basics To print one or more pages from a document file or Web page, you have to connect your printer and install the necessary software. These procedures are detailed in the “Setting Up Your Computer” chapter in this guide. To see what the document will look like when printed, select the Print Preview...

  • Page 50: Digital Audio Files

    Digital Audio Files In addition to music CDs, your computer can play digital audio files, such as music downloaded from the Internet. You can download MP3 files and play them using Audio Manager software (available on select models). —G RESARIO ETTING TARTED Playing Digital Audio Files...

  • Page 51: Games

    Games Your new Internet PC is not only a powerful tool for surfing the Internet and running software, it can also allow you to play games. Your computer came with several Windows games preinstalled, and many more are available for purchase or by downloading from the Internet.

  • Page 52: Software

    Software You may want to purchase and install additional software. Software can be installed from a CD, DVD, or diskette, and it can be downloaded from a Web site. The installation process automatically begins when you insert the CD in the disc drive.

  • Page 53: Installing Software Downloaded From The Internet

    If you download software from a Web site, follow the installation instructions that are usually displayed on the Web page. If installation instructions are not available, complete the steps listed here. Did you know ... Before downloading files of any kind from the Internet, make sure that call-waiting is disabled, and that your anti-virus utility is running.
  • Page 54 Need Some Help? In This Chapter Helpful Hints, 6-2 QuickRestore CD, 6-3 Compaq Support, 6-4 Troubleshooting, 6-5 —G RESARIO ETTING TARTED This chapter provides information on how to identify and fix common problems that may occur with your computer. Without contacting a technician, you can easily diagnose and fix many computer problems on your own.

  • Page 55: Helpful Hints

    Helpful Hints See also ... For additional troubleshooting information relating to your printer or monitor, see the documentation that came with your equipment. 6-2 N Helpful Hints If you encounter problems with your computer, monitor, or software, review the following check list before taking further action: ➜...

  • Page 56: Quickrestore Cd

    The backup is stored in USER. PQI files. ➜ The User Restore option extracts the data in the USER.PQI files from the D drive and restores the desktop to the settings that existed at the time of your last User Backup. ➜...

  • Page 57: Compaq Support

    Compaq Support 6-4 N Compaq Support If you have a computer problem or question, check the following resources for answers: ➜ Review the “Need Some Help?” chapter in this guide for suggestions on how to fix the problem. ➜ Press the Help button on the keyboard to access service and support information related to your Presario, to find information about your computer and computer-related...

  • Page 58: Troubleshooting

    Troubleshooting If a solution does not fix your problem, try all solutions for the symptom or try the solution a second time. Before contacting Technical Support, keep in mind that the information needed to correct the problem may be at your fingertips.

  • Page 59: Cd-Rom, Cd-Rw, Or Dvd-Rom

    Symptom CD-ROM, CD-RW, or DVD-ROM drive cannot read a disc or takes too long to start. Recording audio CDs is difficult or impossible. 6-6 N CD-ROM, CD-RW, or DVD-ROM Problem CD has been inserted Reinsert the CD with the label facing the proper upside down.

  • Page 60: Diskette Drive

    To format the diskette: diskette has been 1. Double-click the My Computer inserted. the Windows desktop. 2. Select the diskette (A) drive. 3. Click File, and point to Format. 4. Select desired options, and click Start to begin formatting the diskette.
  • Page 61 4. Click OK. Diskette is not To format the diskette: formatted. 1. On the Windows desktop, double-click the My Computer 2. Select the diskette (A) drive. 3. Click File, and point to Format. 4. Select the desired options, and click Start to begin formatting the diskette.

  • Page 62: Display (Monitor)

    Certificate of Warranty for details. Diskette is not To format the diskette: formatted. 1. On the Windows desktop, double-click the My Computer 2. Select the diskette (A) drive. 3. Click File, and point to Format. 4. Select the desired options, and click Start to begin formatting the diskette.

  • Page 63: Hard Drive

    Symptom Computer seems to be locked Hard drive error message is displayed. Hard drive fault protection error message is displayed. 6-10 N Hard Drive Problem Programme in use has Attempt a normal Windows shutdown. If this stopped responding to fails, press the Reset button for four or more commands.

  • Page 64: Internet Access

    6. Click OK to close the identification window. 7. Click Close to close the Modems Properties Window. 8. Click The Close corner of the Control Panel window to return to the Windows desktop. Solution button in the upper right ? 6-11...

  • Page 65: Keyboard And Scroll Mouse

    Symptom Keyboard commands and typing are not recognised by computer. Mouse does not respond to movement or is too slow. Mouse will only move vertically or horizontally. 6-12 N Keyboard and Scroll Mouse Problem 1. On the Windows taskbar, click the Start Keyboard connector is button.

  • Page 66: Memory

    Problem All memory in To avoid Windows automatically running computer is being unnecessary programmes at startup: used by open 1. From the Windows desktop, click the Start programmes, and button. memory is needed for 2. Select Run. desired task. 3. In the Open box, type MSCONFIG.

  • Page 67: Power

    Symptom Computer will not turn on. “Illegal Operation has Occurred” error message is displayed. Computer will not start. 6-14 N Power Problem Line voltage selection Set the line voltage selection switch to the switch is not in the correct setting for your region, or call Compaq proper position for Technical Support for assistance.
  • Page 68 I I I I n n n n d d d d e e e e x x x x S S S S y y y y m m m m b b b b o o o o l l l l s s s s .wma 5-3 @ sign 4-6 A A A A...
  • Page 69 CD drive 2-2 CD/DVD-ROM cleaning 6-6 Windows does not detect driver 6-6 CD/DVD-ROM Control buttons 3-3 Eject/Load 3-3 Fast Forward/Next Track 3-3 Play/Pause 3-3 Rewind/Previous Track 3-3 Stop 3-3 CD/DVD-ROM drive 2-2 inserting a CD or DVD 3-14 CD-ROM drive 2-2 location, illustrated 2-2 removing a disc 3-14 CD-RW drive...
  • Page 70 6-14 failure 6-7 problems with 6-10 storing system files 3-13 using 3-13 Help Service and Support folder 3-5 Windows desktop 3-5 helpful hints 6-2 Hotmail 4-5 hyperlink 1-6 defined 4-2 I I I I icons New Mail Message 4-7...
  • Page 71 M M M M memory problems with 6-14 Microsoft registration 2-4 modem line in 2-3 monitor flat-panel monitor 6-9 port, illustrated 2-2 problems with 6-9 mouse See also Scroll Mouse problems 6-12 MP3 5-3 My Presario registration 4-10 My Programme button assigning 3-6 N N N N numeric keys 3-2...
  • Page 72 Q Q Q Q Quick Launch Web buttons 3-5 Help 3-5 My Programme 3-5 Quick Set-Up poster 2-3 R R R R recovery CD 6-3 removing programmes 5-5 S S S S Scroll Mouse See also mouse autoscrolling 3-10 choosing button assignments 3-9 clicking 3-9 controlling cursor movements 3-9 customising 3-9...
  • Page 73 Z Z Z Z Zip drive or Zip disk inserting a disk 3-17 removing 3-17 removing a disk 3-17 NDEX —G RESARIO STTING TARTED...

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