HP Compaq d338 MT Hardware Reference Manual
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HP Compaq d338 MT Hardware Reference Manual

HP Compaq d338 MT Hardware Reference Manual

Business desktops
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Hardware Reference Guide
HP Compaq Business Desktops
d338 Microtower Model
Document Part Number: 354322-001
November 2003
This guide provides basic information for upgrading this computer
model.

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Summary of Contents for HP Compaq d338 MT

  • Page 1 Hardware Reference Guide HP Compaq Business Desktops d338 Microtower Model Document Part Number: 354322-001 November 2003 This guide provides basic information for upgrading this computer model.
  • Page 2 Adobe, Acrobat, and Acrobat Reader are trademarks or registered trademarks of Adobe Systems Incorporated. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Reassembling the Computer ..........2–25 Hardware Reference Guide www.hp.com Contents...
  • Page 4 Shipping Preparation ........... G–3 Index www.hp.com Hardware Reference Guide...

  • Page 5: Product Features

    Standard Configuration Features The HP Compaq Microtower features may vary depending on the model. For a complete listing of the hardware and software installed in the computer, run the Diagnostics for Windows utility. Instructions for using this utility are provided in the Troubleshooting Guide on the Documentation Library CD.

  • Page 6: Front Panel Components

    Optical Drive Activity Lights Diskette Drive (optional) Diskette Drive Activity Light (optional) Diskette Eject Button (optional) USB (Universal Serial Bus) Ports 1–2 Optical Drive Eject Buttons Power Button Power On Light Hard Drive Activity Light Headphone Jack Microphone Connector www.hp.com Hardware Reference Guide...

  • Page 7: Rear Panel Components

    If you have installed an AGP and PCI graphics card, the connectors on both cards are active and can be used at the same time. Hardware Reference Guide n RJ-45 Network Connector l Parallel Connector c Monitor Connector h Headphone/Line-Out Connector j Line-In Audio Connector Microphone Connector www.hp.com Product Features 1–3...

  • Page 8: Easy Access Keyboard

    Used to open the Start menu in Microsoft Windows. Used in combination with other keys to perform other functions. Used in combination with another key; its effect depends on the application software you are using. www.hp.com Hardware Reference Guide...

  • Page 9: Customizing The Easy Access Buttons

    Launches the Run dialog box. Launches the Utility Manager. Activates the next Taskbar button. www.hp.com Product Features section to identify the Windows 1–5...

  • Page 10: Special Mouse Functions

    Serial Number Location Each computer has a unique serial number that is located on the top cover of the computer. Keep this number available for use when contacting HP customer service for assistance. Serial Number Location 1–6 www.hp.com...

  • Page 11: Hardware Upgrades

    See more information. Ä CAUTION: Before removing the computer cover, ensure that the computer is turned off and that the power cord is disconnected from the electrical outlet. Hardware Reference Guide Hardware Upgrades Appendix F, “Electrostatic Discharge” www.hp.com 2–1...

  • Page 12: Removing The Computer Access Panel And Front Bezel

    Computer Setup, you will need a Smart Cover FailSafe Key to remove the screws that retain the lock and open the computer cover. Contact an authorized HP reseller or service provider and order PN 166527-001 for the wrench-style key or PN 166527-002 for the screwdriver bit key.
  • Page 13 You may want to lay the computer on its side to install internal parts. Be sure the side with the access panel and pull grip is facing up. Removing the Computer Access Panel Hardware Reference Guide the computer chassis. off the unit. www.hp.com Hardware Upgrades 2–3...
  • Page 14 6. To remove the front bezel, press down on all three tabs on the Removing the Front Bezel 2–4 left side of the bezel 1 then rotate the bezel off the chassis 2, beginning with the left side then the right side. www.hp.com Hardware Reference Guide...

  • Page 15: Installing Additional Memory

    CAS latency 2 or 2.5 (CL = 2 or CL = 2.5) contain the mandatory JEDEC SPD information 128Mbit, 256Mbit, and 512Mbit non-ECC memory technologies single-sided and double-sided DIMMS DIMMs constructed with x8 and x16 DDR devices; DIMMs constructed with x4 SDRAM are not supported www.hp.com Hardware Upgrades 2–5...

  • Page 16: Dimm Sockets

    XMM1 and are adding a second DIMM, it is recommended that you install an identical DIMM into the XMM3 socket. If you are populating all four DIMM sockets, use identical DIMMs in each socket. Otherwise, the system will not operate in dual channel mode. www.hp.com Hardware Reference Guide...
  • Page 17 Sockets XMM3 and XMM4 operate in memory channel B. DIMM Socket Locations Item Hardware Reference Guide Description DIMM socket XMM1, Channel A DIMM socket XMM2, Channel A DIMM socket XMM3, Channel B DIMM socket XMM4, Channel B www.hp.com Hardware Upgrades Socket Color Black Blue Black Blue 2–7...

  • Page 18: Installing Ddr-Sdram Dimms

    DIMMs in each socket. Otherwise, the system will not operate in dual channel mode. 2–8 Discharge”. unlock the lock. turn off any external devices. Disconnect the power cord from the power outlet. memory module into the socket 2. www.hp.com Appendix F, Hardware Reference Guide...
  • Page 19 Hardware Reference Guide is fully inserted and properly seated. Make sure the latches are in the closed position 3. to relock the lock and enable the Smart Cover Sensor. www.hp.com Hardware Upgrades 2–9...

  • Page 20: Replacing Or Upgrading A Drive

    CD, before removing the hard drive. Failure to do so will result in data loss. After replacing the primary hard drive, you will need to run the Restore Plus! CD to load the HP factory-installed files.

  • Page 21: Removing A Drive

    4. Disconnect the power and data cables from the back of the drive, Disconnecting the Optical Drive Cables Hardware Reference Guide unlock the lock. turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices. as indicated in the following illustrations. www.hp.com Hardware Upgrades 2–11...
  • Page 22 Hardware Upgrades Disconnecting the Diskette Drive Cables Disconnecting the Hard Drive Cables (connectors may vary) 2–12 www.hp.com Hardware Reference Guide...
  • Page 23 Lift the release tab on the latch drive bracket 1 for the drive you want to remove, then slide the drive from its drive bay 2. drive. You will need these screws to install a new drive. www.hp.com Hardware Upgrades 2–13...

  • Page 24: Replacing A Drive

    (SATA) hard drives can be installed on this computer. If you are installing a SATA drive in your computer for the first time, refer to the white paper “Implementation of Serial ATA on HP Business Desktops” for more information. The white paper is located www.hp.com/support ✎...
  • Page 25 Extra guide screws are provided on the front of the chassis under the front bezel. screws with the guide slots, until the drive snaps into place. www.hp.com Hardware Upgrades 2–15...
  • Page 26 Hardware Upgrades 3. Reconnect the power and data cables to the drive as indicated in Reconnecting the Optical Drive Cables Reconnecting the Diskette Drive Cables 2–16 the following illustrations. www.hp.com Hardware Reference Guide...
  • Page 27 Hardware Upgrades Reconnecting the Hard Drive Cables (connectors may vary) Hardware Reference Guide www.hp.com 2–17...
  • Page 28 SATA 0 first to avoid any hard drive performance problems. Hard Drive Connector Locations 5. Complete the procedure described in the 2–18 to the system board. SATA hard drive connector PATA hard drive connector Computer” section of this chapter. www.hp.com “Reassembling the Hardware Reference Guide...

  • Page 29: Removing Or Installing An Expansion Card

    If you have installed a SATA hard drive that is not automatically recognized by the computer, refer to the white paper “Implementation of Serial ATA on HP Business Desktops” for operating system instructions. The white paper is located at ✎...
  • Page 30 Slide the slot cover lock away from the brackets so that they are no longer secured by the lock. the system board and remove the corresponding slot cover. www.hp.com Hardware Reference Guide...
  • Page 31 1 then away from the inside of the chassis 2 to release it from the chassis frame. Be sure not to scrape the card against the other components. Removing an Expansion Card from a Standard Expansion Socket Hardware Reference Guide www.hp.com 2–21...
  • Page 32 Insert the metal slot cover in the opened slot and slide the slot cover lock down to secure the slot cover in place. www.hp.com Hardware Reference Guide...
  • Page 33 1. Gently press the card straight down into the expansion slot on the system board 2. anti-static packaging that contained the new card. www.hp.com Hardware Upgrades 2–23...
  • Page 34 Securing the Expansion Cards and Slot Covers 12. Complete the procedure described in the 2–24 slide the slot cover lock down toward the expansion card brackets and slot covers to secure them in place. Computer” section of this chapter. www.hp.com “Reassembling the Hardware Reference Guide...

  • Page 35: Reassembling The Computer

    1 into the rectangular holes on the chassis then rotate the bezel into place so that the three tabs on the left side of the bezel snap into the slots on the chassis 2. www.hp.com Hardware Upgrades 2–25...
  • Page 36 2. Place the side access panel in the proper position on the Replacing the Side Access Panel 2–26 chassis and slide it into place 1. Ensure that the hole for the thumbscrew is aligned with the hole in the chassis and tighten the thumbscrew 2. www.hp.com Hardware Reference Guide...
  • Page 37 Hardware Reference Guide into an electrical outlet 2. to relock the lock and enable the Smart Cover Sensor. Refer to the Desktop Management Guide on the Documentation Library CD for more information about the Smart Cover Lock and Smart Cover Sensor.
  • Page 38 Hardware Upgrades 2–28 www.hp.com Hardware Reference Guide...

  • Page 39: Specifications

    HP Compaq d338 Microtower Microtower Dimensions Height Width Depth (depth will increase if the computer is equipped with a port security bracket) Approximate Weight Temperature Range Operating Nonoperating Relative Humidity (noncondensing) Operating Nonoperating Maximum Altitude (unpressurized) Operating Nonoperating Heat Dissipation...
  • Page 40 Specifications HP Compaq d338 Microtower (Continued) Power Supply Operating Voltage Range Rated Voltage Range Rated Line Frequency Power Output Rated Input Current (maximum) A–2 Input Voltage Switch Setting 115 V 90-132 VAC 100-127 VAC 50-60 Hz 240 W 6 A @100 VAC www.hp.com...

  • Page 41: B Pata Hard Drive Installation Guidelines

    Using the Cable-Select Feature with Parallel ATA (PATA) Devices Optional drives are available from HP in kits that include a special drive cable. The configuration of the drive employs a cable-select feature that identifies the drive as device 0 (primary drive) or device 1 (secondary drive).

  • Page 42: Guidelines For Installing Pata Drives

    ■ ■ ■ B–2 If using multiple devices, HP recommends that the devices be split between the primary and secondary channels for optimum performance. Use an additional cable to connect the additional device to the system board. 80-conductor PATA cable: ❏...
  • Page 43 If you have only one device, make sure to connect it to the Device 0 connector. If you connect it to the Device 1 connector, the system will not recognize the device and you may receive a “no fixed disk found” error message. Hardware Reference Guide www.hp.com B–3...
  • Page 44 PATA Hard Drive Installation Guidelines B–4 www.hp.com Hardware Reference Guide...

  • Page 45: Battery Replacement

    Do not attempt to recharge the battery. Do not expose to temperatures higher than 60°C (140ºF). Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water. Replace the battery only with the HP spare designated for this product. www.hp.com C–1...
  • Page 46 Lift the battery out of its holder. b. Slide the replacement battery into position, positive side up. The battery holder automatically secures the battery in the proper position. www.hp.com Hardware Reference Guide...
  • Page 47 Removing a Coin Cell Battery (Type 2) Hardware Reference Guide a. To release the battery from its holder, squeeze the metal clamp that extends above one edge of the battery. b. When the battery pops up, lift it out. www.hp.com Battery Replacement C–3...
  • Page 48 Computer Setup. Refer to the Computer Setup (F10) Utility Guide on the Documentation Library CD. to relock the lock and enable the Smart Cover Sensor. www.hp.com Hardware Reference Guide...

  • Page 49: D Security Lock Provisions

    Installing a Security Lock The security locks displayed below and on the following page can be used to secure the Microtower computer. Installing a Cable Lock Hardware Reference Guide Security Lock Provisions www.hp.com D–1...
  • Page 50 Security Lock Provisions Installing a Padlock D–2 www.hp.com Hardware Reference Guide...

  • Page 51: E Port Security Bracket

    Installing the Port Security Bracket 1. Insert the tabs on the bottom half of the port security bracket into Hardware Reference Guide Port Security Bracket the slots on the back of the chassis 1 and rotate the bracket toward the chassis 2. www.hp.com...
  • Page 52 Port Security Bracket 2. Connect the cables to the computer. www.hp.com Hardware Reference Guide...
  • Page 53 Port Security Bracket 3. Position the top of the port security bracket over the cables 1 and rotate the the bracket into place 2. Hardware Reference Guide www.hp.com...
  • Page 54 Port Security Bracket 4. The illustration below shows the proper installation. www.hp.com Hardware Reference Guide...

  • Page 55: Removing The Port Security Bracket

    1. Loosen the captive thumbscrew 1 that secures the access panel to 2. Slide the access panel 2 back about 1 inch (2.5 cm), then lift it Hardware Reference Guide the computer chassis. off the unit. www.hp.com Port Security Bracket...
  • Page 56 Port Security Bracket 3. Push in on the tabs 1 and rotate the top of the bracket away from the computer 2. www.hp.com Hardware Reference Guide...
  • Page 57 Port Security Bracket 4. Disconnect the cables from the computer. Hardware Reference Guide www.hp.com...
  • Page 58 Port Security Bracket 5. Push on the tabs to release the bottom of the bracket from the chassis 1. Rotate the bracket away from the chassis 2. www.hp.com Hardware Reference Guide...

  • Page 59: F Electrostatic Discharge

    Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm +/- 10 percent resistance in the ground cords. To provide proper ground, wear the strap snug against the skin. www.hp.com F–1...
  • Page 60 If you do not have any of the suggested equipment for proper grounding, contact an HP authorized dealer, reseller, or service provider. ✎ For more information on static electricity, contact an HP authorized dealer, reseller, or service provider. F–2 Use heelstraps, toestraps, or bootstraps at standing workstations.

  • Page 61: G Routine Computer Care And Shipping Preparation

    Never restrict the airflow into the computer by blocking the front vents or air intake. Do not place the keyboard, with the keyboard feet down, directly against the front of the desktop unit as this also restricts airflow. Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and cold.

  • Page 62: Optical Drive Precautions

    ■ Safety If any object or liquid falls into the drive, immediately unplug the computer and have it checked by an authorized HP service provider. G–2 Do not move the drive during operation. This may cause it to malfunction during reading.

  • Page 63: Shipping Preparation

    Do not use a diskette on which you have stored or plan to store data. the computer. their power sources, then from the computer. packing boxes or similar packaging with sufficient packing material to protect them. in this guide. www.hp.com Appendix A, G–3...
  • Page 64 Routine Computer Care and Shipping Preparation G–4 www.hp.com Hardware Reference Guide...
  • Page 65 2–4 replacing 2–25 front panel components 1–2 hard drive activity light 1–2 connector locations 2–18 installing PATA 2–10 installing SATA 2–10 locating 2–10 PATA cable B–2 restoring 2–19 headphone jack 1–2 www.hp.com Index 2–14 B–1 2–14 Index–1...
  • Page 66 2–19 SATA See hard drive security lock 2–2 D–1 serial number location 1–6 Smart Cover FailSafe Key 2–2 Smart Cover Lock 2–2 specifications A–1 unlocking access panel 2–2 USB ports 1–2 Windows logo key 1–5 www.hp.com D–1 Hardware Reference Guide...

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D338 - microtower desktop pc

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