Russell Hobbs RHM2061 User Manual page 26

PROBLEM SOLVING
Problem Potential reason Potential solution
By the very nature of how a microwave works, it 'excites'
the water molecules in the food it is heating, causing them
to move about and generate heat from within the food.
Often when the food heats up it reaches the point where
steam is released. Dependent on the food type being heated
1. Food that is being (and its water content level), the length of time being
cooked heated for – and so the amount of steam generated – it is
inevitable that some of the steam will condense and form
Condensation
back into water droplets within the microwave cavity. This
or excess
can usually be found on the inner walls or most commonly
water on the back of the glass door. If not cleaned up, these
droplets can start to form small 'pools' of water.
Cooling vents allow the heat and steam to escape from the
microwave. These cannot be covered as it can cause
excessive water to settle inside the microwave or the
2. Cooling vents covered
microwave to overheat.
The installation instructions in the instruction manual must
be followed or the warranty will be void.
If the microwave is within its warranty period, please
Paint damage/ contact customer services for further advice or take the
Maintenance
peeling microwave back to the retailer it was purchased from for a
refund or replacement.
Due to the construction of microwaves and certain
'dangerous' components inside, the light bulb can only be
changed by a qualified service engineer.
Light not
Bulb not working If the microwave is within its warranty period, please
working
contact customer services for further advice or take the
microwave back to the retailer it was purchased from for a
refund or replacement
Cooling vents allow the heat and steam to escape from the
microwave. These cannot be covered as it can cause
excessive water to settle inside the microwave or the
Over heating Cooling vents covered
microwave to overheat.
The installation instructions in the manual must be followed
or the warranty will be void.
Check that the glass turntable has been placed correctly on
1. Glass turntable fitted
the turntable and is not hitting the walls/doors of the
incorrectly
microwave during operation.
Too noisy
Check that the dishes/plates are the correct size for the
2. Dishes/plate are too
microwave and that they are not hitting the walls/door of
large for the microwave
microwave during operation.
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