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OWNER'S MANUAL
FRIDGE & FREEZER
Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH
MFL68609485
Rev.04_091621
Copyright © 2017-2021 LG Electronics Inc. All Rights Reserved.
www.lg.com

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Summary of Contents for LG GC-H502HE

  • Page 1 Before beginning installation, read these instructions carefully. This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference. ENGLISH www.lg.com MFL68609485 Rev.04_091621 Copyright © 2017-2021 LG Electronics Inc. All Rights Reserved.
  • Page 2: Table Of Contents

    Product Features....................14 Control Panel ....................16 Water Dispenser....................18 Icemaker ......................19 Automatic Icemaker ..................20 Door in Door .....................21 Fridge Drawer....................22 Door Basket ......................23 Shelf ........................23 SMART FUNCTIONS LG ThinQ Application ..................24 Smart Diagnosis ....................25 MAINTENANCE Cleaning ......................27 TROUBLESHOOTING Before Calling for Service................28...
  • Page 3: Safety Instructions

    SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.
  • Page 4 SAFETY INSTRUCTIONS responsible for their safety. Children should be supervised to ensure that they do not play with the appliance. • This appliance is intended to be used in household and similar applications such as: - staff kitchen areas in shops, offices and other working environments;...
  • Page 5 • Do not clean the appliance with brushes, cloths or sponges with rough surfaces or which are made of metallic material. • Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
  • Page 6 • Ensure that the outlet socket is properly grounded, and that the earth pin on the power cord is not damaged or removed from the power plug. For more details on grounding, inquire at an LG Electronics customer information centre.
  • Page 7 • Do not bend the power cable excessively or place a heavy object on it. • Immediately unplug the power plug and contact an LG Electronics customer information centre if you detect a strange sound, odour, or smoke coming from the appliance.
  • Page 8: Caution

    SAFETY INSTRUCTIONS • Be careful of nearby children when you open or close the appliance door. The door may bump the child and cause injury. • Avoid the danger of children getting trapped inside the appliance. A child trapped inside the appliance can cause suffocation. •...
  • Page 9 They may shatter if exposed to sudden temperature changes. • Do not insert the shelves upside down. The shelves may fall. • To remove frost from the appliance, contact an LG Electronics customer information centre. • Dispose of the ice inside the ice bin in the freezer compartment...
  • Page 10: Installation Before Installation

    INSTALLATION INSTALLATION Before Installation • The internal temperatures could be affected by the location of the appliance, the ambient temperature, the frequency of door opening and Dimensions and Clearances so on. Too small of a distance from adjacent items may •...
  • Page 11: Turning On The Power

    INSTALLATION Turn the levelling leg clockwise to raise that Move the appliance with more than two people side of the appliance or counterclockwise to carefully. When transporting the appliance lower it. over a long distance, keep the appliance upright. After installing the appliance, connect the power plug into a mains outlet socket and switch it on.
  • Page 12: Operation

    NOTE specifications. If you wish to minimise the impact • Contact the LG Electronics customer information on the food storage due to a temperature rise, centre if the alarm sound continues even after seal or wrap the stored food in several layers.
  • Page 13 OPERATION • Do not store food for a long period of time if it • Express Freeze must be switched on for 2 hours spoils easily at a low temperature. before fresh products are placed in the freezer compartment. • Do not place unfrozen food in direct contact with food that is already frozen.
  • Page 14: Product Features

    OPERATION Product Features The appearance or components of the appliance may differ from model to model. Interior (Two Star *1 This feature is only available on some models. LED Lamp The LED lamps inside the appliance light up when you open the door. Freezer Shelf Stores frozen food such as meat, fish, and icecream.
  • Page 15 OPERATION Stores refrigerated foods and fresh foods. • Stores the foods with higher moisture content at the front of the shelf. • The shelf height can be adjusted by inserting the shelf in another groove of different height. Air Filter Reduces odours inside the fridge compartment.
  • Page 16: Control Panel

    This function reduces odours inside the fridge. Wi-Fi This button allows the appliance to connect to a home Wi-Fi network. Refer to Smart Functions for information on the initial setup of the LG ThinQ application. Lock This locks the buttons on the control panel.
  • Page 17 OPERATION • To lock the control panel buttons, press and hold the Lock button for 3 seconds until the icon appears and the function is activated. • To disable the function, press and hold the Lock button for 3 seconds until the icon appears and the function is deactivated.
  • Page 18: Water Dispenser

    OPERATION freezing is finished (level 8), set the controller to • Do not use a thin crystal cup or chinaware when the recommended level. dispensing water or ice. NOTE • If the cup rim is small, water may splash out of the glass or miss it completely.
  • Page 19: Icemaker

    OPERATION Open the cap on the top of the water tank. Empty the water tank. Hold the water tank with both hands and pull it Fill the water tank with potable water and close the cap. Remove the water valve in the water tank by turning it clockwise.
  • Page 20: Automatic Icemaker

    • If discolored ice is dispensed, check the water clockwise to release the ice cubes. tank and the water supply for a possible source. If the problem continues, contact the LG Electronics customer information centre. Do not use the ice or water until the problem is corrected.
  • Page 21: Door In Door

    OPERATION Normal Sounds You May Hear environment (ambient temperature around the appliance, frequency of the door being opened, amount of food stored in the appliance, etc.). The icemaker water valve will buzz as the icemaker fills with water. If the power switch is in the ON (|) position, it will buzz even if it has not yet been hooked up to water.
  • Page 22: Fridge Drawer

    OPERATION There is plenty of storage space inside the Door in Pull out the basket and align the tab with the Door and its surrounding baskets, allowing you to hole store food in an organized manner. Lift up the front of the basket and straight it Removing and Refitting the out.
  • Page 23: Door Basket

    OPERATION Shelf Lift the vegetable drawer up and remove it by pulling it out. Removing/Refitting the Shelf Hold the both side of the shelf. Lift the shelf up and remove it by pulling it out. Mount the vegetable drawer in the reverse order of the removal process.
  • Page 24: Smart Functions

    Internet service provider or refer to your appliance improvement purposes without notice wireless router manual. to users. • LG ThinQ is not responsible for any network • Functions may vary by model. connection problems or any faults, malfunctions, or errors caused by network connection.
  • Page 25: Smart Diagnosis

    Connecting to Wi-Fi contained in this product, and to access all referred license terms, copyright notices and other relevant The Wi-Fi button, when used with the LG ThinQ documents please visit https:// application, allows the appliance to connect to a opensource.lge.com.
  • Page 26 LG ThinQ application. Control Panel 2: Inside the Fridge • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow Open the freezer door and close the fridge the instructions provided in the LG ThinQ door.
  • Page 27: Maintenance Cleaning

    MAINTENANCE MAINTENANCE Cleaning Cleaning the Interior • When removing a shelf or drawer from inside General Cleaning Tips the appliance, remove all stored foods from the shelf or drawer to prevent injury or damage to • Performing manual defrosting, maintenance or the appliance.
  • Page 28: Troubleshooting

    TROUBLESHOOTING TROUBLESHOOTING Before Calling for Service Cooling Symptoms Possible Cause & Solution There is no Is there a power interruption? refrigeration or • Check the power of other appliances. freezing. Check the power of other appliances. • Plug the power plug in the outlet properly. A fuse in your home may be blown or the circuit breaker tripped.
  • Page 29 The inside lamp in the Lamp failure appliance does not • Close the door and re-open. If the lamp does not turn on, please contact turn on. the LG Electronics customer information centre. Do not attempt removal of the lamp.
  • Page 30 • Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.
  • Page 31 Memo...

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