Customer Service - Siemens KG39NVW316 Instructions For Use Manual

Fault
Freezer compartment door
was open for a long time;
temperature is no longer
reached.

Customer service

Your local customer service can be
found in the telephone directory or in
the customer-service index. Please
provide customer service with the
appliance product number (E-Nr.) and
production number (FD-Nr.).
This information can be found on the
rating plate. Fig. ,
To prevent unnecessary call-outs, please
assist customer service by quoting
the product and production numbers.
This will save you additional costs.
Possible cause
The evaporator (refrigeration
generator) in the
NoFrost system is covered
in thick ice and can no
longer be defrosted fully
automatically.
Remedial action
To defrost the evaporator, remove the frozen
food with the compartments, insulate well
and store in a cool location.
Switch off the appliance and move it away
from the wall. Leave the appliance door open.
After approx. 20 min. the condensation begins
to run into the evaporation pan,
at the rear of the appliance.
To prevent the evaporation pan
from overflowing in this case,
mop up the condensation with a sponge.
The evaporator is defrosted when the water
stops running into the evaporation pan. Clean
the interior. Switch the appliance
back on again.
Repair order and advice
on faults
Contact information for all countries can
be found on the enclosed customer
service list.
GB 0344 892 8999
IE 01450 2655
US 866 447 4363
en
Calls charged at
local or mobile rate.
0.03 € per minute
at peak. Off peak
0.0088 € per
minute.
toll-free
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