LG WST2112XM Owner's Manual page 40

Symptoms
Odor
Your home
appliance and
smartphone is not
connected to the
Wi-Fi network.
40
Reason
This odor is caused by the rubber
attached to the washing machine.
If the rubber door gasket and door
seal area are not cleaned regularly,
odors can occur from mold or foreign
substances.
Odors can occur if foreign substances
are left in the drainage pump filter.
Odors can occur if the drainage hose
is not properly installed, causing
siphoning (water flowing back inside
the washing machine).
Using the dry function, odors can
occur from lint and other laundry
matter sticking to the heater. (Dryer
model only)
A particular odor can occur from
drying wet clothes with hot air. (Dryer
model only)
The password for the Wi-Fi that you
are trying to connect to is incorrect.
Mobile data for your smartphone is
turned on.
The wireless network name (SSID) is
set incorrectly.
The router frequency is not 2.4 GHz.
The distance between the appliance
and the router is too far.
Solution
• It is the normal odor of new rubber and
will disappear after the machine has been
run a few times.
• Be sure to clean the gasket and door
seal regularly and check under the door
seal for small items when unloading the
washer.
• Be sure to clean the drainage pump filter
regularly.
• When installing the drainage hose, be
sure that it doesn't become kinked or
blocked.
• This is not a malfunction.
• The odor will disappear after a short
while.
• Find the Wi-Fi network connected to your
smartphone and remove it, then register
your appliance on LG SmartThinQ.
• Turn off the Mobile data of your
smartphone and register the appliance
using the Wi-Fi network.
• The wireless network name (SSID) should
be a combination of English letters and
numbers. (Do not use special characters.)
• Only a 2.4 GHz router frequency is
supported. Set the wireless router to
2.4 GHz and connect the appliance
to the wireless router. To check the
router frequency, check with your
Internet service provider or the router
manufacturer.
• If the distance between the appliance and
the router is too far, the signal may be weak
and the connection may not be configured
correctly. Move the location of the router so
that it is closer to the appliance.