Alcatel LINKHUB HH71VM User Manual page 28

What.should.I.do.if.I.see.the.SSID.but.the.device.fails.to.connect?
Make sure you have entered the correct Wi-Fi key.
What.should.I.do.if.the.network.indicator.is.solid.red?
When there is no Micro SIM, no service, or the device is not registered to the
network, the network indicator on Cat7 Router is solid red.
1) If using a Micro SIM:
- Make sure the Micro SIM is valid and inserted correctly.
- Move the Cat7 Router to an area with a better signal (try placing it near a
window).
2) If using an ethernet connection, check if the network is working properly.
What.should.I.do.if.a.multi-network.IP.address.conflict.occurs?
IP address conflict could happen when a computer is using multiple types of
internet connections. For example, the computer may be connected to the Cat7
Router via an ethernet cable and another network via Wi-Fi. If IP addresses
are the same, you may be unable to log in Cat7 Router home page due to an IP
address conflict.
Why.does.the.SSID.not.appear.in.the.wireless.network.list?
Follow the steps below to make sure the device is set up correctly:
1) Check the device to see if the Wi-Fi indicator is on or off.
2) Refresh the network list on your computer.
For Windows:
1) Click the Refresh Network icon on the right top corner of the Wireless
Network Connection screen.
2) Right-click Wireless Network Connection.
Click Open.network.and.sharing.centre.
3)
4) Select Wireless.Management.
5) Click the wireless network which is not being used, and delete it from
network list.
6) Click OK and restart your computer.
For Mac: Try rebooting your computer.
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