Faults and what to do about them.
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Faults and what to do about them.
Faults
Water is leaking from the
appliance.
The appliance is not filling
with water.
Detergent is not being
dispensed.
The door cannot be
opened.
The programme will not
start.
The drum briefly jerks or
judders after the
programme has started.
The water is not draining.
Water is not visible in the
drum.
The spin result is not
satisfactory.
Laundry wet/too damp.
The spin cycle runs
several times.
The programme is taking
longer than usual.
The length of the
programme changes
during the wash cycle.
Residual water in the
care-product
compartment i.
54
Cause/remedy
Attach the drain hose correctly or replace it.
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Tighten the threaded joint on the inlet hose.
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Have you pressed the A button?
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Is the tap turned on?
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Could the filter be clogged? Clean the filter. ~ Page 51
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Is the inlet hose kinked or trapped?
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The safety function is activated. Cancel the programme? ~ Page 45
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Is the E childproof lock activated? Deactivate. ~ Page 45
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Is $ selected (Rinse Hold = no final spin)? ~ Page 46
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Can the door only be opened by the emergency release? ~ Page 52
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Have you pressed the A or Finished in button?
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Is the door closed?
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Is the E childproof lock activated? Deactivate. ~ Page 45
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Not a fault – the internal motor test may cause the drum to jerk or judder briefly
when the wash programme starts.
Is $ selected (Rinse Hold = no final spin)? ~ Page 46
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Clean the drain pump. ~ Page 50
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Clean the drain pipe and/or the drain hose.
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Not a fault – the water is below the visible area.
Not a fault – the unbalanced load detection system has interrupted the
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spin cycle because the laundry is unevenly distributed.
Distribute small and large items of washing in the drum.
Is Easy-Iron selected (depending on the model)? ~ Page 39
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Is the selected speed too low? ~ Page 37
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Not a fault – the unbalanced load detection system is adjusting an imbalance.
Not a fault – the unbalanced load detection system is adjusting an
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imbalance by repeatedly distributing the laundry.
Not a fault – the foam detection is system active – a rinse cycle has been
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switched on.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown on the display
panel.
Not a fault – the effectiveness of the care product is not affected.
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Clean the insert if necessary. ~ Page 43
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