Samsung HG43EJ690Y Install Manual
  1. Manuals
  2. Brands
  3. Samsung Manuals
  4. UHD TV
  5. HG43EJ690Y
  6. Install manual

Samsung HG43EJ690Y Install Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
INSTALL GUIDE
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at www.samsung.com
Model
HG43ET690U HG50ET690U HG55ET690U
HG65ET690U HG75ET690U
HG43EJ690Y HG50EJ690Y HG55EJ690Y
HG65EJ690Y HG75EJ690Y
Serial No.

Advertisement

Table of Contents
loading

Related Manuals for Samsung HG43EJ690Y

Summary of Contents for Samsung HG43EJ690Y

  • Page 1 INSTALL GUIDE HG43ET690U HG50ET690U HG55ET690U HG65ET690U HG75ET690U HG43EJ690Y HG50EJ690Y HG55EJ690Y HG65EJ690Y HG75EJ690Y Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com Model Serial No.

  • Page 2: Before Reading This Install Guide

    Before Reading This Install Guide This TV model is designed for hotels or the other hospitality businesses, supports a variety of special functions, and lets you limit some user (guest) controls. Figures and illustrations in this Install Guide are provided for reference only and may differ from the actual product appearance.

  • Page 3: Warning! Important Safety Instructions

    Warning! Important Safety Instructions Please read the Safety Instructions before using your TV. Refer to the table below for an explanation of symbols which may be on your Samsung product. Class II product: This symbol indicates that a CAUTION safety connection to electrical earth (ground) is not required.
  • Page 4 • Be sure to contact an authorised Samsung service centre for information if you intend to install your TV in a location with heavy dust, high or low temperatures, high humidity, chemical substances, or where it will operate 24 hours a day such as in an airport, a train station, etc.

  • Page 5: Table Of Contents

    Contents Before Reading This Install Guide ---------------------------------------------------------------------------- Warning! Important Safety Instructions ---------------------------------------------------------------------------- What's in the Box? TV Installation Assembling the swivel (43″-55″) ---------------------------------------------------------------------------- Installing the LED TV Stand ---------------------------------------------------------------------------- Installing the wall mount kit ---------------------------------------------------------------------------- Securing the TV to the Wall ---------------------------------------------------------------------------- Wall Mount Kit Specifications (VESA) ----------------------------------------------------------------------------...
  • Page 6 ---------------------------------------------------------------------------- Setting Auto Initialise ---------------------------------------------------------------------------- Updating the TV’s Software ---------------------------------------------------------------------------- Using a Multi Code Remocon Setting the Soundbar Samsung Soundbar and Hospitality TV ---------------------------------------------------------------------------- Editing Channels Channel Bank Editor (Smoovie TV Only) ---------------------------------------------------------------------------- Using Channel Editor ---------------------------------------------------------------------------- Anti-theft Kensington Lock...

  • Page 7: What's In The Box

    01 What's in the Box? Make sure the following items are included with your TV. If any items are missing, contact your dealer. Data Cable (depending on the Warranty Card / Quick Setup Remote Control & Batteries Power Cord (AAA x 2) model) Guide / Regulatory Guide (43″-55″)
  • Page 8 To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them through your local, free battery return system. For information on Samsung’s environmental commitments and product-specific regulatory obligations, e.g. REACH, WEEE, Batteries, visit http://www.samsung.com/uk/aboutsamsung/samsungelectronics/corporatecitizenship/data_ corner.html...

  • Page 9: Tv Installation

    02 TV Installation Assembling the swivel (43″-55″) WARNING: If you configure the TV to swivel, you must attach it securely to the floor, a desk, a dresser top, etc. as described in the installation instructions. The LED TVs have swivel stands. You can configure these stands so that the TVs swivel 20 degrees left and right, 60 degrees left and right, or 90 degrees left and right using the BRACKET HOLDER SWIVEL.

  • Page 10: Installing The Led Tv Stand

    Installing the LED TV Stand Assembling the Stand and Components (43″-55″) When installing the stand, use the provided components and parts. BN96-32380B x 4 (M4 x L14) BN96-49315A x 4 (M4 x L14) (43″-55″) Stand Guide Stand Screws Cable Guide (M4 x L14) •...
  • Page 11 Assembling the Stand and Components (65″-75″) Stand Cable Guide NOTE • Make sure to distinguish between the front and back of each component when assembling them. • Make sure that at least two persons lift and move the TV. English - 11...
  • Page 12 Assembling the Hotel Mount Kit (43˝-55˝) Short Bolt x 2 Long Bolt x 2 Washer x 2 Nut x 2 [ Affix the stand to a flat surface such as a dresser top, desk top, or entertainment centre as shown. WARNING: To prevent injury, you must attach this TV securely to the floor, a table, a dresser top, etc.

  • Page 13: Installing The Wall Mount Kit

    For detailed information on installing the wall mount, see the instructions provided with the wall mount. Contact a technician for assistance when installing the wall mount bracket. Samsung is not responsible for any damage to the product or injury to yourself or others if you select to install the TV on your own.

  • Page 14: Securing The Tv To The Wall

    Securing the TV to the Wall Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In particular, ensure your children do not hang on or destabilise the TV. This action may cause the TV to tip over, causing serious injuries or death.

  • Page 15: Wall Mount Kit Specifications (Vesa)

    Samsung is not liable for these kinds of accidents. – Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or the consumer fails to follow the product installation instructions.

  • Page 16: Providing Proper Ventilation For Your Tv

    • When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by Samsung only. Using parts provided by another manufacturer may cause difficulties with the product or result in injury caused by the product falling.

  • Page 17: The Remote Control

    03 The Remote Control About the Buttons on the Remote Control • The images, buttons, and functions of the remote control may differ depending on the model. • The remote control has Braille points on the Power, Channel, Volume, and Select buttons and can be used by visually impaired persons.

  • Page 18: Installing Batteries Into The Remote Control (Battery Size: Aaa)

    Installing batteries into the remote control (Battery size: AAA) Match the polarity of the batteries to the symbols in the battery compartment. • Use the remote control within 7 m of the TV. • Bright light may affect the performance of the remote control. Avoid using near bright fluorescent lights or neon signs.

  • Page 19: Initial Setup

    • If you select the incorrect region, execute TV Reset again after the Initial Setup is completed. • If the region is changed, the TV automatically turns off and on. Next Welcome to Samsung TV! Select your language to start the on screen setup. Selecting your language Bienvenue! Use the Up and Down buttons to change the You can change the menu language.

  • Page 20: Using The Tv Controller

    Control menu appears when the TV Controller is pressed while the TV is On. For more information about its usage, refer to the figure below. • The screen may dim if the protective film on the SAMSUNG logo or the bottom of the TV is not detached. Please remove the protective film.

  • Page 21: The Connection Panel

    05 The Connection Panel BACK OF TELEVISION ① ② ⑥ ③ ⑧ ④ ⑤ ⑦ ⑥ ⑨ ⑩ • Whenever you connect an external device to your TV, make sure that power on the TV and the device is turned off. •...
  • Page 22 – It is recommended that the external device of the HDMI 1.3 or 1.4 version will be used with this TV. If you meet the compatible problem like no sound or the abnormal screen or etc with the device of the HDMI 1.2 version, contact to the Samsung customer care centre. ⑤...

  • Page 23: Connections

    DHCP Server LAN Cable (Not Supplied) • This Smart TV supports the IEEE 802.11a/b/g /n communication protocols. Samsung recommends using IEEE 802.11n. Otherwise, when you play video over a network connection, the video may not play smoothly.
  • Page 24 • Authentication Modes: WEP, WPAPSK, WPA2PSK • Encryption Types: WEP, TKIP, AES In compliance with the newest Wi-Fi certification specifications, Samsung TVs do not support WEP or TKIP security encryption in networks running in the 802.11n mode. If the wireless router supports WPS (Wi-Fi Protected Setup), you can connect the TV to your network using PBC (Push Button Configuration) or a PIN (Personal Identification Number).

  • Page 25: Connecting The Tv To An Sbb Or Stb

    Connecting the TV to an SBB or STB STB (SBB) TV Rear Panel ETH MODEM Data Cable Connect the DATA port of the TV to the ETH MODEM port of the STB (SBB) with the Data cable. • The ETH MODEM port name that you connect the Data Cable to may differ depending on the SBB or STB type. •...

  • Page 26: Connecting The Bathroom Speakers

    Connecting the Bathroom Speakers You can connect the Bathroom Speakers using the following method. Connecting through the Variable Output (available without an external amplifier) Speaker TV Rear Panel VOL+ Volume Control Box VOL- • The rear panel may differ depending on the model. 1 Connect the VARIABLE AUDIO OUT port of the TV to the Bathroom Wall Speakers of the hotel.

  • Page 27: Connecting The Rjp (Remote Jack Pack)

    3 Connect the HDMI port of the TV to the HDMI port of the RJP. 4 Connect the RJP port of the TV to the RS/232 port of the RJP. – This Samsung TV is compatible with the TeleAdapt TA-7610 RJP only. English - 27...
  • Page 28 • RJP (Remote Jack Pack): The RJP is a hardware module that has various audio and video inputs (A/V video, A/V audio, PC and HDMI) and corresponding outputs. The corresponding outputs are connected from the RJP to the TV. The RJP communicates with the TV via RS232. The RJP communicates with the TV by sending messages regarding active or inactive sources.

  • Page 29: Using A Tv Viewing Card ("Ci Or Ci+ Card")

    07 Using a TV Viewing Card (“CI or CI+ Card”) Watches paid channels by inserting your TV viewing card into the COMMON INTERFACE slot. – The 2 CI card slots may not be supported depending on the model. – Turn the TV off to connect or disconnect a “CI or CI+ Card”. –...

  • Page 30: Connecting The "Ci Or Ci+ Card" Via Common Interface

    To watch paid channels, the “CI or CI+ CARD” must be inserted. • Samsung TV follow up CI+ 1.4 standard. When TV product display the pop-up message, it may happen due to CI+ 1.4 Version inconsistency. If you have a problem, please contact Samsung Call Centre.

  • Page 31: Setting The Hotel Option Menus

    Menu items in the Interactive mode only: • SI Vendor: Samsung and other vendors. After a menu appears, follow these general directions to navigate and change values: • Use the directional buttons on the remote control to move from menu item to menu item.

  • Page 32: Hotel Option Menu Items

    • Interactive: TV works with an SI STB or SBB. • Standalone: TV works alone, without an SI STB or SBB. • Interactive: Samsung / 2M / Locatel / VDA / VDA-S / Acentic / Sustinere / SI Vendor Quadriga / ETV / IBahn / Magilink / Otrum / Siemens / Amino / MDC / Enseo •...
  • Page 33 Hotel Option menu Item Description Gives you direct, immediate access to some of the channel menu functions on the Channel Setup Broadcasting menu such as Auto Tuning, Audio Options, etc. Lets you edit the channels stored in the TV's memory. •...
  • Page 34 Hotel Option menu Item Description This function turns the function on or off that automatically turns on the subtitles in a specific country. This function is supported for the TVs that are ready to receive DVB broadcasts that is heading to Europe. This function is related to France’s subtitle specification.
  • Page 35 Hotel Option menu Item Description Allows music output from an mp3/audio player connected to an AV input source on the TV. When set to on, you can hear sound from the player through the TV whether Music Mode AV there is a video signal or not. Also mutes the video so the TV does not display a picture when a guest is playing music.
  • Page 36 Hotel Option menu Item Description When USB is connected to the TV : • Default: A popup window appears. USB Pop-up Screen • Automatic: This enters the USB content menu automatically. • Disable: Neither the popup window nor the menu appears. If set to on, the TV displays the External Source Banner (information) when you change the TV source to another external input, press the SOURCE button on the External Source Banner...
  • Page 37 Hotel Option menu Item Description Welcome Message Displays the welcome message for 60 seconds when the TV turns on. Edit Welcome Message Edits the welcome message. Turns the Hospitality Logo function is set to OFF, BMP, AVI, BOTH. If the function is not set to OFF, the TV is turned on, the logo is displayed, before the signal from the Hospitality Logo initial source, for the amount of time set in Logo Display Time.
  • Page 38 The feature to set specific Hotel ID for installing the app of the correspoding hotel in Network Apps ID Setting the Hotel TV. Enters Samsung App Store for managing current apps and installing new apps in the Apps Setting Hotel TV. Service Discovery Can use this feature to enable the function like DLNA.
  • Page 39 Hotel Option menu Item Description This function is only available when set to Hospitality Mode: Interactive, SI Vender: SI Config TV Version Magilink. Disable entry to Hotel Option menu. Factory Lock • ON: The password is needed before entering Hotel Option menu. •...
  • Page 40 Lets you upgrade the TV Software with a USB flash dirve. If the Samsung Sound Bar device is connected to this TV, this item lets you to select where the TV sound is outputted when the TV is turned on.
  • Page 41 Hotel Option menu Item Description Activate Home Menu in Standalone mode for user. • ON: Home Menu enabled. Home Menu Display • OFF: Home Menu disabled. In Standalone mode, you can quickly access to various features such as Source, Media Play etc and settings such as Picture Size, Language, etc.
  • Page 42 Hotel Option menu Item Description H.Browser Mode You can turn on or off the H.Browser Mode and run the H.Browser Web App. H.Browse Vendor You can select the H.Browse Vendor. H.Browser Solution settings menu H.Browser • Install Web App: Enter the H.Browser server URL where Web App and sssp_config. Solution xml files are located.

  • Page 43: Welcome Message

    Welcome Message Hotel Option (MUTE > 1 > 1 > 9 > SelectE) > Logo/Message > Welcome Message Welcome Message function displays a custom message on the TV every time it is turned on. • Set Welcome Message to on to display the message when the TV is powered on. •...

  • Page 44: Usb Cloning

    Logo Download Hotel Option (MUTE > 1 > 1 > 9 > SelectE) > Logo/Message > Hospitality Logo DL This option lets you download the logo image to the TV’s memory from a USB device. • The wait message appears while the image is being copied to the TV. •...
  • Page 45 Cloning USB to TV: Copies menu settings and channel data in a USB device to a TV Shortcut: Turn the TV off, insert the USB device, turn the TV on, and then press the SelectE button on the remote control for 5 seconds. To clone data to the TV using the Hotel menu, follow these steps: 1.

  • Page 46: Settings Cloned In The Hotel Menu

    Hospitality Mode Standalone / Interactive Interactive mode : Samsung / 2M / Locatel / VDA / VDA-S / Acentic / Sustinere / Quadriga / ETV / IBahn / Magilink / SI Vendor Otrum / Siemens / Amino / MDC / Enseo...
  • Page 47 Menu Item Sub Item Cloned or not Priority AV Priority HDMI Remote Jack Pack HDMI Option HDMI1 / HDMI2 / HDMI3 HDMI Music Mode ON / OFF USB Pop-up Screen Default / Automatic / Disable External Source Banner ON / OFF External Source Auto Source ON / OFF...
  • Page 48 Bathroom AMP Sucess / Failure for HTV Sucess / Failure Software Update ― System Sound Bar Out ON / OFF Contact Samsung ― Standby LED ON / OFF Boot Logo ON / OFF TV Reset ― Home Menu Display ON / OFF...

  • Page 49: Setting Auto Initialise

    Setting Auto Initialise Hotel Option (MUTE > 1 > 1 > 9 > SelectE) > Cloning > Setting Auto Initialize When you clone settings from one TV to another, you clone both the guest side menu and hotel side menu settings: Picture, Sound, Channel, and Hotel Option menu.
  • Page 50 Menu Item R-Gain G-Gain B-Gain 2 Point R-Offset G-Offset White Balance B-Offset 20 Point Interval 20 Point Settings Picture Expert Settings Green Blue Gamma RGB Only Mode Colour Space Colour Colour Space Settings Green Blue Sound Output Sound Mode Balance Equaliser Sound HDMI Input Audio Format...
  • Page 51 Menu Item Auto Tuning Aerial Programme Rating Lock CI Menu Broadcasting Common Interface Application Info Descramble Mode Dual Sound Expert Settings Audio Options Network Status Soft AP Security Key Soft AP Security Key Reset Wi-Fi Network Open Network Settings Reset Network WPA Certificate Manager IPv6 Expert Settings...
  • Page 52 Menu Item Anynet+ (HDMI-CEC) Game Mode HDMI UHD Color HDMI Black Level External Device Bluetooth Device List Manager Input Device Manager Keyboard Language Keyboard type Access Notification Device Connection Manager Device List Ambient Light Detection Minimum Backlight Eco Solution Energy Saving Mode Motion Lighting Auto Power Off Voice Guide...

  • Page 53: Updating The Tv's Software

    Updating the TV’s Software DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after completing the software update. Video and audio settings will be reset to their defaults after a software update. We recommend you clone the TV's settings so that you can easily reset them after the upgrade.

  • Page 54: Using A Multi Code Remocon

    09 Using a Multi Code Remocon A Multi Code Remocon is a special remote which is designed to control multiple TVs. This function is useful where there is more than one TV in a location. You can control up to 10 TVs with a different ID code of each remote with no conflicts between the TVs. ID numbers are displayed on each TV's OSD.

  • Page 55: Setting The Soundbar

    Samsung Soundbar and Hospitality TV • Samsung Soundbar and hospitality TVs support the HDMI ARC feature If you connect a compatible Samsung Soundbar to a compatible Samsung hospitality TV using a single HDMI cable, guests can listen to the TV's sound through the Soundbar.

  • Page 56: Editing Channels

    11 Editing Channels Channel Bank Editor (Smoovie TV Only) Channel Bank Editor in conjunction with the SMOOVIE remote lets you control the channels guests have access to. Channel Bank Editor provides three Banks of channels and lets you select which channels will be available from each bank.

  • Page 57: Using Channel Editor

    Smoovie Set Up Sequence 1. Complete the Initial Setup. 2. The TV displays the Hotel Option menu. – If the Initial Setup is already done, enter the Hotel Option menu. (MUTE > 1 > 1 > 9 > SelectE) 3. Select the channel type. (Power On > Power On Channel Type) –...
  • Page 58 Editing the Channel Number Change the channel number of a channel you select. To change a channel number, follow these steps: 1. Select a channel on the Channel Edit screen. 2. Use the directional buttons on the remote control, move the focus to Edit Channel Number, and SelectE button. 3.
  • Page 59 Assigning the Channel Number to the external device The external device source of the TV are displayed in the last page of the Channel Editor menu as shown below. > 1. Select a external device source on the Channel Edit screen. 2.

  • Page 60: Anti-Theft Kensington Lock

    • The Kensington Lock slot is only available on the HG43ET690U, HG43EJ690Y model. The Kensington Lock is not supplied by Samsung. • Please find the K icon on the rear of the TV. A Kensington slot is beside the K icon.

  • Page 61: Specifications And Other Information

    13 Specifications and Other Information Specifications Model Name HG43ET690U / HG43EJ690Y HG50ET690U / HG50EJ690Y Display Resolution 3840 x 2160 3840 x 2160 Screen Size 43 inches 50 inches Measured Diagonally 108 cm 125 cm Sound (Output) 20 W 20 W Stand Swivel (Left / Right) 20°...

  • Page 62: Environmental Considerations

    Environmental Considerations Operating Temperature 10 °C to 40 °C (50 °F to 104 °F) Operating Humidity 10 % to 80 %, non-condensing Storage Temperature -20 °C to 45 °C (-4 °F to 113 °F) Storage Humidity 5 % to 95 %, non-condensing Notes •...

  • Page 63: Supported Resolutions For Uhd Input Signals

    Supported Resolutions for UHD Input Signals • Resolution: 3840 x 2160p, 4096 x 2160p – An HDMI connection with HDMI UHD Color set to Off supports up to UHD 50P/60P 4:2:0 input signals, while an HDMI connection with HDMI UHD Color set to On supports up to UHD 50P/60P 4:4:4 and 4:2:2 input signals. –...
  • Page 64 Display Horizontal Vertical frequency Clock frequency Polarity (horizontal Mode Resolution format frequency (KHz) (Hz) (MHz) / vertical) 720(1440) x 576i 50 Hz 15.625 50.000 27.000 - / - - / - 720(1440) x 480i 60 Hz 15.734 59.940 27.000 31.250 50.000 27.000 - / -...

  • Page 65: Read Before Using The Internet Function

    Read Before Using the Internet Function Read this information before using the Internet function. • File download is not supported. • The Internet function may not be able to access certain websites, including websites operated by certain companies. • The TV does not support playback of flash videos. •...

  • Page 66: Dimensions

    Dimensions Front view / Side view The displayed image may differ from your TV, depending on the model. • 43˝ (Unit: mm) 59.6 963.9 954.9 558.9 538.6 610.9 226.5 556.6 • 50˝ (Unit: mm) 59.9 1116.8 1107.6 623.6 644.2 696.8 226.5 556.6 English - 66...
  • Page 67 • 55˝ (Unit: mm) 59.9 1230.5 1221.5 687.5 707.2 759.8 226.5 556.6 • 65˝ (Unit: mm) 59.9 1449.4 1440.8 830.3 811.0 906.6 282.1 1185.5 • 75˝ (Unit: mm) 59.9 1673.2 1664.1 937.4 958.2 1047.9 341.1 1426.5 English - 67...
  • Page 68 Jack panel detail / Rear view Detailed dimensions can be checked at Displaysolutions.samsung.com. Base Stand detail The displayed image may differ from your TV, depending on the model. • 43˝ (Unit: mm) 67.0 135.0 R9.5 R3.75 152.0 556.6 196.5 226.5 •...
  • Page 69 • 65˝ (Unit: mm) 65.0 282.1 200.8 • 75˝ (Unit: mm) 92.4 341.1 244.0 • NOTE: All drawings are not necessarily to scale. Some dimensions are subject to change without prior notice. Refer to the dimensions prior to performing installation of your TV. Not responsible for typographical or printed errors. English - 69...

  • Page 70: Licences

    HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries. Open Source License Notice Open Source used in this product can be found on the following webpage. (https://opensource.samsung.com) English - 70...
  • Page 71 Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the Samsung service centre. Country Web Site Samsung Service Centre AUSTRIA 0800 72 67 864 (0800-SAMSUNG) www.samsung.com/at/support www.samsung.com/be/support (Dutch) BELGIUM 02-201-24-18 www.samsung.com/be_fr/support (French)

This manual is also suitable for:

Hg50et690uHg55et690uHg65et690uHg75et690uHg43et690uHg50ej690y ... Show all

Table of Contents