LG GC-J297CQAL Owner's Manual
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LG GC-J297CQAL Owner's Manual

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global_main.book.book Page 1 Monday, August 31, 2020 10:56 AM
OWNER'S MANUAL
FRIDGE & FREEZER
Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH
MFL71401513
Rev.00_083120
Copyright © 2020 LG Electronics Inc. All Rights Reserved.
www.lg.com

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Summary of Contents for LG GC-J297CQAL

  • Page 1 Before beginning installation, read these instructions carefully. This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference. ENGLISH www.lg.com MFL71401513 Rev.00_083120 Copyright © 2020 LG Electronics Inc. All Rights Reserved.

  • Page 2: Table Of Contents

    Before Use ......................18 Product Features....................20 Control Panel ....................23 Ice and Water Dispenser.................24 Automatic Icemaker ..................26 InstaView......................28 Door in Door .....................29 Drawer.......................29 Shelf ........................30 Door Basket ......................31 SMART FUNCTIONS LG ThinQ Application ..................32 Smart Diagnosis ....................33 MAINTENANCE Cleaning ......................35 Water Filter .......................36...
  • Page 3 global_main.book.book Page 3 Monday, August 31, 2020 10:56 AM TROUBLESHOOTING Before Calling for Service................38...

  • Page 4: Safety Instructions

    global_main.book.book Page 4 Monday, August 31, 2020 10:56 AM SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below.
  • Page 5 global_main.book.book Page 5 Monday, August 31, 2020 10:56 AM SAFETY INSTRUCTIONS responsible for their safety. Children should be supervised to ensure that they do not play with the appliance. • This appliance is intended to be used in household and similar applications such as: - staff kitchen areas in shops, offices and other working environments;...
  • Page 6 • Do not clean the appliance with brushes, cloths or sponges with rough surfaces or which are made of metallic material. • Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
  • Page 7 • Ensure that the outlet socket is properly grounded, and that the earth pin on the power cord is not damaged or removed from the power plug. For more details on grounding, inquire at an LG Electronics customer information centre.
  • Page 8 • Do not bend the power cable excessively or place a heavy object on it. • Immediately unplug the power plug and contact an LG Electronics customer information centre if you detect a strange sound, odour, or smoke coming from the appliance.

  • Page 9: Caution

    global_main.book.book Page 9 Monday, August 31, 2020 10:56 AM SAFETY INSTRUCTIONS • Be careful of nearby children when you open or close the appliance door. The door may bump the child and cause injury. • Avoid the danger of children getting trapped inside the appliance. A child trapped inside the appliance can cause suffocation.
  • Page 10 They may shatter if exposed to sudden temperature changes. • Do not insert the shelves upside down. The shelves may fall. • To remove frost from the appliance, contact an LG Electronics customer information centre. • Dispose of the ice inside the ice bin in the freezer compartment...

  • Page 11: Installation Before Installation

    global_main.book.book Page 11 Monday, August 31, 2020 10:56 AM INSTALLATION INSTALLATION Before Installation • The internal temperatures could be affected by the location of the appliance, the ambient temperature, the frequency of door opening and Dimensions and Clearances so on. Too small of a distance from adjacent items may •...

  • Page 12: Removing The Fridge And Freezer Door

    global_main.book.book Page 12 Monday, August 31, 2020 10:56 AM INSTALLATION Accessories collet to detach the water supply line. Unscrew the cover *1 This feature is only available on some models. Spanner A Spanner B Water Filter Water Tube Remove the screw from the hinge cover at the top of the appliance.
  • Page 13 global_main.book.book Page 13 Monday, August 31, 2020 10:56 AM INSTALLATION Removing the Fridge Door Rotate the hinge lever counterclockwise. Lift the top hinge free of the hinge lever latch Disconnect all wire harnesses CAUTION Rotate the hinge lever clockwise. Lift the top •...

  • Page 14: Connecting The Water Line

    global_main.book.book Page 14 Monday, August 31, 2020 10:56 AM INSTALLATION Connecting the Water Line Refitting the Fridge and Freezer Door This section is applied only to models with plumbed water or ice dispenser. Refit the doors in the reverse sequence of their removal once the appliance has been passed Water Supply Requirements through all access doors.

  • Page 15: Levelling And Door Alignment

    global_main.book.book Page 15 Monday, August 31, 2020 10:56 AM INSTALLATION Firmly push the water tube onto the water inlet Press and hold the Water Filter button for valve and tighten up the collar nut. three seconds. The new water filter has been activated.

  • Page 16: Turning On The Power

    global_main.book.book Page 16 Monday, August 31, 2020 10:56 AM INSTALLATION Use the spanner to adjust the height by Use the spanner to adjust the height by turning turning the adjustment hinge pin to the left or the levelling leg to the left to raise it or to the right to the right.

  • Page 17: Moving The Appliance For Relocation

    global_main.book.book Page 17 Monday, August 31, 2020 10:56 AM INSTALLATION the appliance has cooled completely, your food may spoil. Moving the Appliance for Relocation Preparing for Relocation Remove all food from inside the appliance. Pull the power plug out, insert and fix it into the power plug hook at the rear or on top of the appliance.

  • Page 18: Operation Before Use

    NOTE specifications. If you wish to minimise the impact • Contact the LG Electronics customer information on the food storage due to a temperature rise, centre if the alarm sound continues even after seal or wrap the stored food in several layers.
  • Page 19 global_main.book.book Page 19 Monday, August 31, 2020 10:56 AM OPERATION • Do not store food for a long period of time if it • Express Freeze must be switched on for 7 hours spoils easily at a low temperature. before fresh products are placed in the freezer compartment.

  • Page 20: Product Features

    global_main.book.book Page 20 Monday, August 31, 2020 10:56 AM OPERATION Product Features The appearance or components of the appliance may differ from model to model. Exterior *1 This feature is only available on some models. Control Panel Sets the refrigerator temperature and freezer temperature, the water filter condition and the dispenser mode.
  • Page 21 global_main.book.book Page 21 Monday, August 31, 2020 10:56 AM OPERATION Interior (Two Star *1 This feature is only available on some models. LED Lamp The LED lamps inside the appliance light up when you open the door. Automatic Icemaker This is where ice is automatically produced and stored. Freezer Shelf This is where frozen foods such as meat, fish, and ice cream can be stored.
  • Page 22 global_main.book.book Page 22 Monday, August 31, 2020 10:56 AM OPERATION This is where small packaged frozen food or frequently used foods can be stored. Door in Door Compartment This is where foods which are taken out frequently such as beverages and snacks are stored. Bottle Rack This is where drinks tall bottles or containers are stored.

  • Page 23: Control Panel

    global_main.book.book Page 23 Monday, August 31, 2020 10:56 AM OPERATION Control Panel The actual control panel may differ from model to model. Control Panel and Functions *1 This feature is only available on some models. 3seconds 3seconds 3seconds 3seconds Hygiene Fresh This function reduces odours inside the fridge.

  • Page 24: Ice And Water Dispenser

    Wi-Fi This button allows the appliance to connect to a home Wi-Fi network. Refer to Smart Functions for information on the initial setup of the LG ThinQ application. Water & Ice Type Select a desired dispenser mode from the buttons on the control panel. Press the dispenser switch with a glass or other container to dispense cubed ice, water or crushed ice.
  • Page 25 global_main.book.book Page 25 Monday, August 31, 2020 10:56 AM OPERATION Using the Ice and Water Cleaning the Dispenser Tray Wipe the entire area with a damp cloth. The Dispenser dispenser tray may become wet easily due to spilled ice or water. Press the dispenser selection button repeatedly until the light above the icon that you want illuminates.

  • Page 26: Automatic Icemaker

    global_main.book.book Page 26 Monday, August 31, 2020 10:56 AM OPERATION Fill with bottle filtered or clean filtered water up NOTE to the reference line indicated inside the water dispenser tank. (Total capacity: 4 ℓ) • Before using the water dispenser tank after installing the appliance, it should be washed before filling it with water.
  • Page 27 It may result in injury. • If discolored ice is dispensed, check the water tank and the water supply for a possible source. If the problem continues, contact the LG Electronics customer information centre. Do not Removing/Refitting the Ice use the ice or water until the problem is corrected.

  • Page 28: Instaview

    global_main.book.book Page 28 Monday, August 31, 2020 10:56 AM OPERATION Hold the ice bin with both hands and pull it out NOTE while lifting it upward. • Do not keep the power turned on to the icemaker if the water line is not connected. Doing so can damage the icemaker.

  • Page 29: Door In Door

    global_main.book.book Page 29 Monday, August 31, 2020 10:56 AM OPERATION Knock twice on the glass to turn the LED light CAUTION inside the Door in Door on or off. • Do not open the door of the appliance with the door in door open, or do not open the door in The LED light turns off automatically after ten door while the door of the appliance is open.

  • Page 30: Shelf

    global_main.book.book Page 30 Monday, August 31, 2020 10:56 AM OPERATION • Make sure that the fridge doors are fully open Lift the vegetable drawer up and remove it by before removing and refitting the drawers. pulling it out. Using the Vegetable Drawer *1 This feature is only available on some models.

  • Page 31: Door Basket

    global_main.book.book Page 31 Monday, August 31, 2020 10:56 AM OPERATION Pull the shelf out. Mount them in the reverse order of the removal process. Mount them in the reverse order of the removal process. CAUTION • Glass shelves are heavy. Use special care when removing them.

  • Page 32: Smart Functions

    Internet service provider or refer to your appliance improvement purposes without notice wireless router manual. to users. • LG ThinQ is not responsible for any network • Functions may vary by model. connection problems or any faults, malfunctions, or errors caused by network connection.

  • Page 33: Smart Diagnosis

    WEP, you may fail to set up the network. Please LG Electronics will also provide open source code to change it to other security protocols (WPA2 is you on CD-ROM for a charge covering the cost of recommended) and register the product again.
  • Page 34 Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.

  • Page 35: Maintenance Cleaning

    global_main.book.book Page 35 Monday, August 31, 2020 10:56 AM MAINTENANCE MAINTENANCE Cleaning Cleaning the Interior • When removing a shelf or drawer from inside General Cleaning Tips the appliance, remove all stored foods from the shelf or drawer to prevent injury or damage to •...

  • Page 36: Water Filter

    37.8 °C. - Visit your local dealer or distributor or contact • Protect filter from freezing. Drain filter when the LG Electronics Customer Information temperatures drop below 4.4 °C. Centre. For further assistance, visit our website at lg.com •...
  • Page 37 Push fit connector type CAUTION Remove the screw cap. • Failure to replace filters when required or using non LG authorised water filters can cause the filter cartridge to leak and result in property damage.
  • Page 38 global_main.book.book Page 38 Monday, August 31, 2020 10:56 AM TROUBLESHOOTING TROUBLESHOOTING Before Calling for Service Cooling Symptoms Possible Cause & Solution There is no Is there a power interruption? refrigeration or • Check the power of other appliances. freezing. Check the power of other appliances. •...
  • Page 39 global_main.book.book Page 39 Monday, August 31, 2020 10:56 AM TROUBLESHOOTING Symptoms Possible Cause & Solution The appliance contains Is the fridge or freezer temperature set to 'Warm'? a bad smell. • Set the fridge or freezer temperature to a colder setting. Did you put in food with a strong smell? •...
  • Page 40 • Press I on the automatic icemaker switch or set ON for the automatic icemaker button on the control panel. (For more details on how to use, visit LG Electronics website or use your smart device.) Is the temperature of the freezer compartment set too high? •...
  • Page 41 global_main.book.book Page 41 Monday, August 31, 2020 10:56 AM TROUBLESHOOTING Symptoms Possible Cause & Solution Water does not come The supply valve may be turned off. (For Plumbed models Only) out. • Open the water supply valve. • Check if the fridge compartment temperature is too cold, as the water filter can freeze and block the water flow to the dispenser.
  • Page 42 global_main.book.book Page 42 Monday, August 31, 2020 10:56 AM TROUBLESHOOTING Condensation & Frost Symptoms Possible Cause & Solution There is condensation Did you store hot food without cooling it first? inside the appliance or • Cool the hot food first before putting it inside the fridge or freezer. on the bottom of the vegetable drawer Did you leave the appliance door open?
  • Page 43 The inside lamp in the Lamp failure appliance does not • Close the door and re-open. If the lamp does not turn on, please contact turn on. the LG Electronics customer information centre. Do not attempt removal of the lamp.
  • Page 44 global_main.book.book Page 44 Monday, August 31, 2020 10:56 AM TROUBLESHOOTING Noises Symptoms Possible Cause & Solution The appliance is noisy Is the appliance installed on a weak floor or improperly levelled? and generates • Install the appliance on a solid and flat area. abnormal sounds.
  • Page 45 • Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.
  • Page 46 global_main.book.book Page 46 Monday, August 31, 2020 10:56 AM Memo...
  • Page 47 global_main.book.book Page 47 Monday, August 31, 2020 10:56 AM Memo...
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