Media Files - Samsung S43AM70 Series User Manual

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Apps
When apps aren't working, these steps may help resolve the problem.
The problem
I launched an app, but it's in a different
language. How can I change the
language?
The app does not work properly.
Its image quality is poor.

Media Files

When files don't play, this may help resolve the problem.
The problem
Some files are interrupted during
playback.
Some files can't be played.
Languages supported by an app may be different from the product
set in the menu.
The ability to change the language depends on the app's provider.
Check the network connection. When the network speed is slow, the app may
not work or its image quality may be poor.
The services of your application are not provided by the product but by the
application service provider.
Refer to the Help section on the application service provider's website.
This problem may occur with unsupported files or high-bitrate files. Most files
can be played back, but some files may not play smoothly.
Some files that use an unsupported codec may not be played back.
Make sure that the codec is supported by the product. For more information,
refer to "Read Before Playing Photo, Video, or Music Files."
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