Compaq Armada 1505DM User Manual page 52

Solving Modem Problems
Problem Possible Cause
Modem not Modem is not set up
responding. correctly in system BIOS.
Modem does Telephone number is not
not dial entered correctly in the
correctly. modem's dialing software.
Characters are There is noise in the
garbled/transfer telephone line.
rates are slow.
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Karen Williams Saved by: Karen Williams Saved date: 05/23/00 11:51 AM
Part Number: 168894-001
Continued
Solution
Check the computer
BIOS setup. If it requires
specific settings for
modems, be sure that
they have been enabled.
Make sure the
telephone number
you dialed is correct if
you are using the
dialing directory or
the terminal mode.
Dial 1 if you are
dialing long distance.
The other line could
be busy or not
answering.
Make sure call
waiting is disabled.
The modem may not
recognize an
international dial
tone. Try the ATX3DT
command and the
telephone number.
Check your
telephone and
modem cable
connections. If they
are a little loose, they
can cause noise on
the line.
Check with your local
telephone company
for a phone line filter.
Troubleshooting 5-13
File name: cH05.doc
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