Whirlpool 1CWTW4815EW1 Use And Care Manual page 15

Troubleshooting
First try the solutions suggested here to possibly avoid the cost of a service call.
If you experience
Washer not performing as expected (cont�)
Not cleaning or removing
stains (cont.)
Incorrect dispenser
operation
Fabric Damage
Odors
Lid locked light is flashing
Single-dose laundry
packet not dissolving
Before calling for assistance or service, please check "Troubleshooting." It may save you the cost of a service call. If you still need help,
contact the dealer from whom you purchased the washer or an authorized service company. When calling, please know the purchase
date and the complete model and serial number of your washer. The information will help us to better respond to your request.
Latin America Service
For other countries in Latin America, see our Warranty Card Latin America and visit our Whirlpool Latinoamerica website
Possible Causes
Not using dispensers.
Not washing like colors together.
Clogged dispenser.
Sharp items were in pockets during
wash cycle.
Strings and straps could have tangled.
Items may have been damaged before
washing.
Fabric damage can occur if the load is
tightly packed.
Liquid chlorine bleach may have been
added incorrectly.
Garment care instructions may not
have been followed.
Clean washer maintenance not done as
recommended.
Using too much detergent.
The lid is not closed.
A cycle was stopped or paused
using the Start/Stop button.
Adding laundry packet incorrectly.
Use dispensers to avoid chlorine bleach and fabric softener staining.
Load dispensers before starting a cycle.
Do not add products directly onto load.
Wash like colors together and remove promptly after the cycle is
complete to avoid dye transfer.
Use only liquid chlorine bleach in the bleach dispenser. Use only
fabric softener in the fabric softener dispenser.
Empty pockets, zip zippers, and snap or hook fasteners before
washing to avoid snags and tears.
Tie all strings and straps before starting wash load.
Mend rips and broken threads in seams before washing.
Load garments in loose heaps evenly around the washplate.
Do not load garments directly over the center of the washplate.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer has started.
Do not pour liquid chlorine bleach directly onto load. Wipe up
bleach spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Do not place load items on top of bleach dispenser when loading
and unloading washer.
Always read and follow garment manufacturer's care label
instructions. See the "Cycle Guide" to match your load with the
best cycle.
See "Cleaning your Top-Loading Washer" in "Washer Maintenance."
Unload washer as soon as cycle is complete.
Be sure to measure correctly. Always follow the manufacturer's
directions.
See "Cleaning your Top-Loading Washer" section.
Close the lid. The washer will not start or fill with the lid open.
The washer may still be spinning. The lid will not unlock until the
basket has stopped spinning. This may take several minutes if
washing large loads or heavy fabrics.
Be sure laundry packet is added to washer basket before adding
clothes. Do not add packet to dispenser. Follow the manufacturer's
instructions to avoid damage to your garments.
www�whirlpool-latam�com.
Solution
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