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4 Troubleshooting and technical data
4.1 Before you send in the appliance
4
Troubleshooting and technical data
WARNING:
Danger of injury! Never use a defective appliance! Always switch off the
appliance and disconnect it before starting troubleshooting.
Before contacting us or even sending the appliance to us, use the table to
check whether you can correct the problem yourself.
Problem
The dust filter
The dust filter bag is full. Change the dust filter bag
bag change
Chapter 3.1, 'Changing the dust filter bag'.
indicator ap-
The filters are dirty.
pears in the
Clean the respective filter,
window (Fig.
changing the motor protection filter' or
21).
'Cleaning / changing the exhaust filter'.
Nozzle, telescopic tube or suction hose is blocked.
Remove the obstacle. If necessary, use a long wooden
stick (e. g. a broomstick) to do this.
The vacuum
The overheating protection has tripped (possibly due to
cleaner stops
blocked suction channels, filters, or similar).
1. Switch the appliance off and pull the plug out of the
suddenly.
socket.
2. Remove the cause of overheating (e.g. by disas-
sembling telescopic tube and suction hose and re-
moving the obstacle and/or cleaning filters).
3. Wait around 45 minutes until the appliance has
cooled down.
4. After the appliance has cooled off, you may switch
it on again.
4.2 Warranty
The statutory warranty regulations in accordance with the EU Directive
1999/44/EC apply.
4.3 Disposal
Dispose of the appliance in compliance with the environmental
protection laws of your country. Electrical waste may not be dis-
posed of together with domestic waste. Use local old-appliance
collection points instead.
4.4 Technical data
Type of appliance
Model name
Model
Voltage
Power
max. available dust bag capacity
Power cord length
Weight
Possible cause / solution
Chapter 3.2, 'Cleaning /
Chapter 3.3,
: Bagged vacuum cleaner
: POPSTER
: DD 7014 (-7/-8/-9)
: 220-240 V ~, 50/60 Hz
: 1000 W
: approx. 1.5 litres
: approx. 5 m
: approx. 3.9 kg
Technical and design specifications may
be changed in the course of continuous
product improvement. © Royal Appli-
ance International GmbH
Problem
The cleaning
Bypass vent (Fig. 6) is open.
results are un-
Close the bypass vent (Fig. 6).
satisfactory in
Position of the suction power control is not appropri-
spite of the ap-
ate (Fig. 14).
pliance work-
Adjust the position of the suction power control (Fig.
ing correctly.
14).
The attached nozzle is unsuitable.
Change the nozzle,
ance and adjust nozzles to surface'.
Collar brush of the floor nozzle is in a position inappro-
priate to the floor (Fig. 8 – 9).
Adjust the position of the collar brush to the floor via
the switch on the floor nozzle (Fig. 8 – 9).
When using
Negative pressure in the vacuum cleaner is too high.
the optional
This caused the safety valve in the vacuum cleaner to
long, flexible
trigger.
crevice nozzle,
Open the bypass vent until the valve no longer trig-
the appliance
gers.
generates a
whistling
sound and the
suction power
drops rapidly.
NOTE:
If you cannot solve the problem following these instructions, contact the
Dirt Devil customer service ( Page 46, 'International Service').
In non-EU countries the minimum requirements of the warranty in the re-
spective country apply.
The filters and dust filter bags are made from environmentally-friendly ma-
terials. You can dispose of them — as opposed to the appliance itself —
with your domestic waste, provided they do not contain anything that is for-
bidden from disposal in domestic waste.
Possible cause / solution
Chapter 2.1, 'Assemble appli-
15
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