GE Cafe CWE23SSHDSS Owner's Manual And Installation Instructions page 39

Troubleshooting Tips (cont)
Problem
No water or ice cube production
Water is leaking from dispenser
Photos not found
PRECISE FILL will not fill container
Freezer cooling, fresh food not cooling Normal, when refrigerator first
Ice dispenser opens after closing
freezer drawer
Hot water does not work
Hot water continues to dispense for a
short time after releasing the knob
*Some models do not come equipped with the filter bypass plug. To obtain a free bypass plug, call 800-GECARES.
In Canada call 800.561.3344.
Possible Causes
Supply line or shutoff valve is clogged
Water filter is clogged
Filter cartridge not properly installed
Ice maker is turned off
Air may be present in the water line
system, causing water to drip after
being dispensed
Photos not in root directory of USB
Photos not in JPEG format
Camera/PC used with USB cord
Normal, PRECISE FILL requires use of
dispenser paddle
plugged in or after extended power
outage
Normal
Operation disabled
Low water pressure
Water supply line turned off or not
connected
Water filter clogged or filter/bypass
plug not installed
Water filter is partially clogged or low
water pressure (<40 psi)
What to Do
Call a plumber
Replace filter cartridge or remove filter and
install bypass plug*.
Remove and reinstall filter cartridge,
being certain that it locks in place.
Check that the ice maker is turned on. See
About the Automatic Ice Maker.
Dispense water for at least 5 minutes to
remove air from system.
Make sure the photos are in the root direc-
tory in your USB.
Photos must be in JPEG format.
Must use a USB drive.
For a specific amount of water, select PRE-
CISE FILL to dispense water.
Wait 24 hours for temperature in both
compartments to reach selected
temperatures.
The ice dispenser door may open after
closing freezer door to allow access.
Make sure "Hot Water Disabled" is not
selected.
Make sure water line is not kinked.
See Installing the Water Line.
Replace filter cartridge or remove filter and
install bypass plug*.
Replace filter cartridge or remove filter
and install bypass plug* or increase water
pressure.
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