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LG EASY GUIDE
NOTEBOOK
14Z995 Series
www.lg.com
Copyright © 2019 LG Electronics Inc. All rights reserved.

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Summary of Contents for LG 14Z995 Series

  • Page 1 LG EASY GUIDE NOTEBOOK 14Z995 Series www.lg.com Copyright © 2019 LG Electronics Inc. All rights reserved.
  • Page 2 Guide) to users for their easy and convenient use of the product. LG Easy Guide and LG TroubleShooting are provided with the UWP app and they can be downloaded again on the Microsoft Store if they are deleted. If you want to download the files again, connect to the Microsoft Store, search for the files and install them.
  • Page 3 Use, duplication, or reproduction of any part of LG Easy Guide without prior permission from LG • Electronics Inc. is strictly prohibited. LG Electronics Inc. does not provide warranty for data loss. In order to minimize damage from data • loss, please make backup copies of important data.
  • Page 4 Manufacturer and Copyright represent the logo and trademark of the manufacturer, and bear no relationship to the functions supported by the product. LG logo is a registered trademark of LG Electronics Inc. Micro SD Logo is a trademark of SD-3C, LLC For DTS patents, see http://patents.dts.com.
  • Page 5 The illustrated figures in LG Easy Guide may differ in appearance with the actual products. Unauthorized reproduction or duplication of any part of LG Easy Guide is strictly prohibited. LG Electronics Inc. reserves the right to modify any part of this manual for quality purposes, without prior notice.
  • Page 6 Introduction / Important Safety Precautions 100 GB Storage Device (HDD, SSD, eMMC): 100,000 MB / 1,024 Bytes = 97.6 GB RAM Capacity RAM capacity shown by Windows may be lower than the actual capacity because the PC uses shared memory for BIOS and the integrated graphics card. Due to BIOS using shared memory, 1,024 MB RAM may be reported as 1,022 MB or slightly less.
  • Page 7: Important Safety Precautions

    Introduction / Important Safety Precautions Important Safety Precautions Please use the machine in the proper environment to extend the machine's lifespan. Use the machine in a safe and stable place. The warranty does not cover any damage resulting from reckless use or use in undesirable environments.
  • Page 8 Introduction / Important Safety Precautions Product Installation/Usage Precautions CAUTION Place the machine in a safe place so it does not fall. If dropped, the machine may be damaged or cause an injury. • Use the product in a clean, dust-free environment. Otherwise, the system may not function properly.
  • Page 9 Introduction / Important Safety Precautions Ensure the power is off before shutting the LCD. The product may catch fire, be broken or deformed due to temperature rise. • Do not impose excessive force on the LCD screen or drop it. You may break the LCD glass panel.
  • Page 10 Do not use the machine when the memory cover is open. It may damage the • machine. Please use parts certified by LG Electronics Inc. Otherwise, a fire or product damage may occur. • If there is a problem with peripheral devices, contact the device manufacturer.
  • Page 11 Introduction / Important Safety Precautions WARNING Dispose of the desiccating agent and plastic wrap properly. The desiccating agent and plastic wrap may cause suffocation. • Do not use the machine in damp places like a laundry room or bathroom. Moisture may cause a glitch or electric shock. •...
  • Page 12 Introduction / Important Safety Precautions Do not put your finger or an object into PC ports. An injury or electric shock may occur. • Ask one of our engineers to run a safety check after your computer has been repaired. Otherwise, an electric shock or fire may occur.
  • Page 13 Introduction / Important Safety Precautions If you dissemble the PC, connect the power after reassembly is done. There is a risk of electric shock or product damage, if you touch the • disassembled PC. Do not put in metal items such as coins, hair pin or other irons or inflammables such as paper or matches.
  • Page 14 Introduction / Important Safety Precautions WARNING During air travel, follow the directions of flight attendants. Using the PC during flight may cause an aircraft accident. • When leaving the machine in a car, avoid exposure to direct sunlight. The product may get deformed or catch on fire due to a temperature rise. •...
  • Page 15 Do not throw or disassemble the battery. The resulting damage may cause an injury, explosion, or fire. • Use batteries certified and acknowledged by LG Electronics Inc. Otherwise, an explosion or fire may occur. • Prevent the battery from being in contact with any metallic object like a car ignition key or a paper clip.
  • Page 16 This may cause a malfunction, fire or burn due to overheat in the PC and • adapter. Read the battery usage precautions carefully before use. Keep the battery at the room temperature. Refer to Tips in LG Easy Guide and • Installation Guide to use and store the battery properly.
  • Page 17 Introduction / Important Safety Precautions Connect the power plug properly by pushing it to the end. If a contact failure occurs, it may cause product damage or fire. • Do not bend the power cable for AC adapter too much or get stamped by a sharp object.
  • Page 18 Introduction / Important Safety Precautions Always keep the AC adapter and power outlet clean. A fire may occur. • Keep children and pets from damaging the power cord. It may cause a fire or an electric shock. • Disconnect the PC completely before cleaning it. Otherwise, an electric shock or impairment may occur.
  • Page 19 • We do not refund or replace a product that malfunctions due to the installation or use of an operating system other than the one provided by LG Electronics Inc. Some software applications may not work properly in other operating systems.
  • Page 20 Introduction / Important Safety Precautions ENERGY STAR ® ENERGY STAR ® ENERGY STAR ® Specifications LG Electronics Inc. participates in ENERGY STAR ® and the energy efficiency of this • product complies with the specifications of ENERGY STAR ® ENERGY STAR ®...
  • Page 21 Introduction / Important Safety Precautions Turn off the display: Turns off the screen when you don't use the PC for a set period of time. • Put the computer to sleep: Switches to the Sleep mode when you don't use the PC for a set •...
  • Page 22: Regulatory Notices

    Introduction / Important Safety Precautions Regulatory Notices...
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  • Page 52: Product Specifications

    Introduction / Important Safety Precautions Product Specifications PC Specifications Display 14 inch IPS LCD Intel ® Core™ i7 / i5 / i3 or Intel ® Pentium ® processor The CPU differs depending on model type and cannot be replaced by the user.
  • Page 53 Introduction / Important Safety Precautions Input: AC 100 V to 240 V, 1.5 A 50 / 60 Hz Output: DC 19 V, 2.53 A Battery Lithium Ion battery Charging Hours: 3.0 hours Charging hours may be longer if the battery is not used for a long time or the system is on.
  • Page 54: Using Windows 10

    Using Windows 10 Using Windows 10 Start Menu A New Start Menu The Start menu in Windows 10 has been changed so you can use Windows quickly and easily. Press the [ ] button in the lower-left corner of the screen to display the Start menu. Press the [ ] key or [Ctrl] + [Esc] to display the Start menu.
  • Page 55 Using Windows 10 Expand: Displays the names of all menu items. User Account: Displays the current user's information. You can use functions such as Change Account Settings, Lock or Logout. Document: Opens the default document folder in Windows. Pictures: Opens the default photo folder in Windows. Settings: You can set up the system including the network settings.
  • Page 56 Using Windows 10 Desktop Apps and Windows Apps The Desktop apps remain unchanged from the previous Windows apps, but Windows apps have been changed to include various functions. The Windows apps provide easy-to-use menus according to the window size and a variety of convenient functions such as Update and Alarm.
  • Page 57: Using Apps

    Using Windows 10 Using Apps Running and Exiting Apps Run apps that were not added to the Start menu or apps that were installed on the system using the following method: Press the [ ] button and select and run the app you want from the app list. Press the [ ] key or [Ctrl] + [Esc] to display the Start menu.
  • Page 58 Using Windows 10 Click the [ ] button to display the Start menu. Press the [ ] key or [Ctrl] + [Esc] to display the Start menu.
  • Page 59 Using Windows 10 Go to the Start menu app tiles or the app list and right-click the app you wish to delete.
  • Page 60 Using Windows 10 When the pop-up menu appears, select [Uninstall]. If you are deleting a desktop app, the [Programs and Features] window appears. Right-click the app you wish to delete and press the [Uninstall/Change] button.
  • Page 61 Using Windows 10 When prompted to confirm the deletion, click the [Uninstall] button to delete the app. Adding Apps to Start Menu/Taskbar You can add frequently used apps on the Start menu and taskbar for easy and quick access.
  • Page 62 Using Windows 10 Press the [ ] button to display the Start menu. Press the [ ] key or [Ctrl] + [Esc] to display the Start menu.
  • Page 63 Using Windows 10 Right-click the app you want from the app list, and then click [Pin to Start] or [More] > [Pin to Taskbar]. The selected app is added to the Start menu or taskbar.
  • Page 64 Using Windows 10 Toggling and Adding Apps/Desktops In Windows 10, you can toggle the running apps easily and quickly, and add desktops to use them like multiple PCs. For an app that does not allow multitasking, you may be switched to the desktop where the app was executed, or you may have an error message.
  • Page 65 Using Windows 10 The screen to switch between apps and desktops appears and the running apps are displayed in the preview. Press the [ ] button of an app in the preview to exit the app. You can use the timeline displayed on the Desktop screen to check the history of PC usage.
  • Page 66 Using Windows 10 Click the [New Desktop] tile. [Desktop 1] and [Desktop 2] are created.
  • Page 67 Using Windows 10 Select an app in the preview or desktop. The screen is toggled to the selected app or desktop.
  • Page 68 Using Windows 10 Press the [ ] button in the app preview to exit the app. In the desktop preview, press the [ ] button to delete the desktop and move running apps to another desktop.
  • Page 69 Using Windows 10 Using Shortcut Keys Use the shortcut keys to quickly toggle between apps and desktops. Shortcut Keys Description [Alt] + [Tab] Hold down the [Alt] key and press the [Tab] key to view the running apps in the preview. Press [Tab] repeatedly to select the app you wish to switch to and then release the [Alt] key.
  • Page 70 Using Windows 10 Splitting the App Screen In Windows 10, you can easily adjust window sizes and split windows if necessary. Some apps that cannot adjust the window size do not support the screen split.
  • Page 71 Using Windows 10 Full Screen Drag and drop an app to the top end of the screen to change the app to the full screen size. Drag and drop the app again to a different location to return to its original size.
  • Page 72 Using Windows 10 Screen Split into Two Drag and drop an app to the right end or left end to reduce the size by half. The screen is split according to the guideline.
  • Page 73 Using Windows 10 Select a running app displayed in the preview on the split screen. Drag and drop the app again to a different location to return to its original size.
  • Page 74 Using Windows 10 Screen Split into Four Drag and drop an app to the left corner to reduce the app to 1/4 size of the screen. The screen is split according to the guideline.
  • Page 75 Using Windows 10 You can use this method to place up to four apps on the screen. Drag and drop the app again to a different location to return to its original size.
  • Page 76 Using Windows 10 Using the Store You can purchase apps or get free apps from Windows Store. If a local account is being used, a window to switch to a Microsoft account appears while using Windows Store. Follow the instructions on the screen to switch the local account to a Microsoft account.
  • Page 77 Using Windows 10 Select the app or use the search function on the store screen to install the desired app.
  • Page 78: Switching To Tablet Mode

    Using Windows 10 Switching to Tablet Mode If you are using Windows on a tablet PC, you can easily switch to the tablet mode. Press the Action Center [ ] icon on the right side of the taskbar.
  • Page 79 Using Windows 10 Select [Tablet Mode] to switch Windows to tablet mode. Select [Tablet Mode] again to deactivate the mode.
  • Page 80: Unlocking The Screen

    Using Windows 10 Unlocking the Screen If the PC is not used for an extended period, it goes into a locked state. When the PC is used again, a lock screen appears for security purposes and may be unlocked by using the following method.
  • Page 81: Setting The Pc

    Using Windows 10 Setting the PC Windows 10 supports various functions so that the user can change the PC setting easily and quickly. Using Action Center You can use the Action Center to easily change the settings for tablet mode, display, media connection and network settings.
  • Page 82 Using Windows 10 Change the PC settings as needed. If the tile does not appear, press the [Expand] menu. CAUTION Using the Reader Mode and the Night light at the same time can cause color distortion. If color distortion occurs, deactivate the Reader Mode or the Night light.
  • Page 83 Using Windows 10 To change the detailed settings of the PC, press the [All Settings] tile.
  • Page 84 Using Windows 10 Using the Start Menu Press the [ ] button and select the [Settings] menu. When the screen for PC's detailed settings appears, select and change the settings as needed.
  • Page 85 Using Windows 10 Windows Shutdown Option In Windows 10, you can use the Windows shutdown option by following these steps: Click the [ ] button and select the [Power] menu. Press the [ ] key or [Ctrl] + [Esc] to display the Start menu. Select a Windows shutdown option.
  • Page 86: Using The Pc

    The internal battery should not be arbitrarily disassembled or replaced. Arbitrarily disassembling the product may void the warranty. If you need to disassemble or replace the battery, please visit the designated LG Electronics Service Center. We charge a fee for removing or replacing the battery.
  • Page 87 Using the PC WARNING Please use an AC adapter certified by LG Electronics Inc. Uncertified batteries may explode. • It may cause a problem in battery charging or system operation. • When you use an AC adapter, follow the below directions.
  • Page 88 Open the LCD and check the charging state. When the AC adapter lamp is blinking, charge it fully with the AC adapter before using it. CAUTION Use batteries certified and acknowledged by LG Electronics Inc. Uncertified batteries may explode. •...
  • Page 89 Using the PC WARNING The battery may explode due to excessive heat, causing fire. For a safe and efficient use of battery, follow the below directions. Do not short-circuit the battery. • Keep the battery out of reach of children. •...
  • Page 90 The battery capacity may change due to chemical reactions during charge and discharge. LG Notebook frequently checks the charge level of its battery based on usage conditions, • and then calculates and correctly indicates the actual remaining level of the battery.
  • Page 91: Operation Status Lamps

    Using the PC Operation Status Lamps AC Adapter Lamp On: The AC adapter is connected. • Off: The AC adapter is not connected. • If you try to turn on the system that has entered the Hibernate mode or been turned off after a low-battery alarm, the system will not be turned on but the lamp will blink three times.
  • Page 92 Using the PC Caps Lock Lamp On: When the Caps Lock is activated • Off: When the Caps Lock is deactivated • Touchpad Lamp On: When the touchpad is activated • Off: When the touchpad is deactivated • Reader Mode Lamp On: When the Reader Mode is activated •...
  • Page 93 Using Hot Keys You can use the hot keys shown below to use the PC conveniently. Fn + F1 Executes LG Control Center Fn + F2 Decreases LCD brightness, which can have eleven different levels. Fn + F3 Increases LCD brightness, which can have eleven different levels.
  • Page 94 Using the PC Fn + F9 Switching to Reader Mode. Fn + F10 Mute Fn + F11 Turns down the volume. Fn + F12 Turns up the volume. Fn + Prt Sc Works as the Scroll Lock [Scr Lk] key. Fn + Delete Works as the [Insert] key.
  • Page 95: Keyboard Backlight

    Each time you press the [Fn] + [F8] keys, the status changes to KBD Backlight Off, KBD • Backlight Low, and then KBD Backlight High in the specified order. Select the [ ] button > [LG Software] to run [LG Control Center]. On the LG Control Center screen, select the [System Settings] menu.
  • Page 96 Using the PC Go to Keyboard Backlight and select your desired options.
  • Page 97: Adjusting Screen Brightness And Volume

    Using the PC Adjusting Screen Brightness and Volume LG PC allows you to use the hot keys to easily adjust the screen brightness and volume. According to the model type, a button for volume control (mute, volume up / down, DTS, etc.) may be available.
  • Page 98 Using the PC Hearing Protection Feature The product is equipped with a hearing protection feature to protect your ears from pressurized sound while using earphones or headphones. The feature is set to off by default and can be manually turned on as follows: Press the [ ] >...
  • Page 99 Using the PC The on-screen picture turns to a headphone icon when you connect a headphone or earphones.
  • Page 100 Using the PC Toggle Hearing Protection Feature on and off by pressing the headphone icon. Hearing Protection Feature On • Hearing Protection Feature Off •...
  • Page 101 Using the PC A warning message will be displayed if the volume is high while this feature is on.
  • Page 102: Using The Touchpad

    Using the PC Using the Touchpad The built-in touchpad provides the same functionality as an external mouse. You can use the touchpad and USB mouse simultaneously. Touchpad Moves the cursor. • Left button Use to select or execute programs. • Right button Functions as the right button of a mouse in most cases.
  • Page 103 Using the PC The scroll function is provided as a gesture. Please refer to the Touchpad Gesture section of this document. Precautions for Using the Touchpad If you are using a touchpad, use the area marked with a red line shown below. Touching an •...
  • Page 104 Using the PC Click (Select) Press and release the left button swiftly with a finger. (Or tap the touchpad once.) Do this, for example, to select a menu or icon and to place the cursor to type on a word processor file. Double-click (Execute) Press the left button twice consecutively and release the button.
  • Page 105 Using the PC CAUTION Notes on Using the Touchpad Do not use a sharp object such as a pen on the pad nor peel the cover. It may cause an • impairment. Do not place more than one finger, and do not use while wearing a glove or when the •...
  • Page 106 Using the PC Drag Glide one finger on the pad with another finger pressing and holding the left button. • Drop Release the left button to drop it into the Recycle Bin. (By using this, you can drop a file into the •...
  • Page 107 Using the PC Click the [ ] button and select the [Settings] menu. Press the [ ] key or [Ctrl] + [Esc] to display the Start menu.
  • Page 108 Using the PC When the [Settings] screen appears, select [Devices]. Select [Mouse] > [Additional Mouse Options].
  • Page 109 Using the PC When [Mouse Properties] screen appears, select [Turn on ClickLock]. Press [Settings] to set the time for the ClickLock.
  • Page 110 Using the PC Press the left button of the touchpad and release it to change the button into the pressed state. Move on the touchpad to use the drag/scroll feature. Press the left mouse button to turn off the ClickLock. Touchpad Gesture The touchpad gesture feature allows you to use Windows programs more easily by utilizing multi- touch functions.
  • Page 111 Using the PC Place two fingers on the touchpad and move up/down/left/right to scroll the screen. • (It operates only on an app or screen which scrolling is available.) Place two fingers on the touchpad and widen or narrow them to zoom out or in. •...
  • Page 112 Using the PC Setting Touchpad You can change the touchpad features or enable/disable the gesture feature. The figures herein may differ by language selection and are subject to change without prior notice. Click the [ ] button and select the [Settings] menu. Press the [ ] key or [Ctrl] + [Esc] to display the Start menu.
  • Page 113 Using the PC When the [Settings] screen appears, select [Devices]. Change the settings as needed on the [Touchpad] menu.
  • Page 114 Using the PC Connecting to External Display Connecting to the HDMI Port HDMI is a high-speed multimedia interface that can transfer uncompressed full digital audio and video signals. In some models, DTS Audio may not work when you use HDMI. Ensure the monitor power is off before connecting the external monitor to the PC.
  • Page 115 Using the PC CAUTION If you do not set Speaker as the default value after disconnecting the HDMI cable, the • system may not produce any sound. If a program was running already, you must exit and restart the program to produce sound. •...
  • Page 116 Using the PC Connecting to Wireless Display The wireless display feature connects the PC screen and sound to a display (TV, projector, etc.). OPTION To use the wireless display feature, the display device must support this feature. • To connect to the display device that does not support wireless display, you must •...
  • Page 117 Using the PC When the Action Center screen appears, press the [Connect] tile. If the tile does not appear, press the [Expand] menu. Search for wireless display devices in the proximity.
  • Page 118 Using the PC Once the wireless display device is connected, it outputs the PC screen and its sound.
  • Page 119 Using the PC Connecting an External USB-C™ (Thunderbolt™) Device The USB-C™ port mounted on this product supports USB 3.1 Gen 2 standards. Use the USB-C™ port to connect USB devices or to output a screen to an external display. OPTION Thunderbolt™...
  • Page 120 Using the PC The Thunderbolt™ cable is not provided with the product. Make sure that you use a certified cable. Some functions may not be available depending on the product. For more information, refer to the user manual provided with the device to be connected. Connecting two notebook PCs that support Thunderbolt™...
  • Page 121 Using the PC Enable [Change sharing options for different network profiles] and save the changes. Use the Thunderbolt™ cable to connect two notebook PCs. A while later, an icon of the connected computer appears on the desktops of the two notebook PCs.
  • Page 122 Using the PC Double-click the connected computer icon to open the authentication screen. Input the user name and password to connect to the other PC. If there is no shared folder in the connected PC, nothing may appear on the screen.

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