Reset - HTC M8 EYE User Manual

139 Sync, backup, and reset
Getting help
To find out more about using HTC Sync Manager, download the user guide PDF from
the HTC support site (htc.com/hsm/). Or open the Help that comes with the software.
On Windows, click

Reset

Restarting HTC One (Soft reset)
If HTC One is running slower than normal, is unresponsive, or has an app that is not
performing properly, try rebooting and see if that helps solve the problem.
1. If the display is off, press the POWER button to turn it back on.
2. Press and hold the POWER button, and then tap Restart.
3. When asked to confirm, tap Restart.
HTC One not responding?
If HTC One does not respond when you touch the screen or press the buttons,
you can still restart it.
Press and hold the POWER and VOLUME UP buttons for at least 10 seconds.
HTC One then restarts.
Resetting HTC One (Hard reset)
If HTC One has a persistent problem that cannot be solved, you can perform a factory
reset (also called a hard reset or master reset). A factory reset reverts the phone back
to its initial state — the state before you turned on the phone for the first time.
The following will be removed from the phone when you do a factory reset:
§ Your Google Account
§ All accounts you've added in Settings > Accounts & sync and the data
associated with these accounts
§ Personal data that you've created or synced to the phone such as your profile,
contacts, messages, email, calendar events, and more
§ System and application data and settings
§ Downloaded apps
Files such as your music, photos, videos, and documents can also be deleted from the
storage, if you chose to do so.
in HTC Sync Manager, and then click Help.