Dimplex CS2307 Service Manual page 13

PROBLEM
Heater
Heater is not turning off
Heater is not turning on, but
flame effect is still functioning
Heater is turning off after a
couple of minutes of operation
Heater emits an odor
Heater fan turns on but heater
lacks heat
Heating element is glowing red
Noise
Excessive noise with the heater
on
Grinding or excessive noise with
the heater off
CAUSE
Improper operation
Defective Heater On/Off Switch
Defective Thermostat
Improper operation
Loose wiring
Defective Heater On/Off Switch
Defective Thermostat
Defective Heater Assembly
Build up of dirt/dust in heater assembly
Defective Heater Assembly
Normal Operation
Defective Heater Assembly
Improper operation
Loose wiring
Defective Heater On/Off Switch
Defective Thermostat
Defective Heater Assembly
Normal Operation
Defective Heater Assembly
Dirty blower assembly
Defective Heater Assembly
Flicker rod hitting or rubbing against inter-
nal components
Defective Flicker motor
Refer to Operation Section
Replace Heater On/Off Switch
Replace Thermostat
Refer to Operation Section
Trace wiring in unit
Replace Heater On/Off Switch
Replace Thermostat
Replace Heater Assembly
Ensure that exterior intake louvers and firebox cavity are
free of dirt/dust.
Replace Heater Assembly
Normal operation is when the heater emits an odor for
a brief period after the heater is initially turned on. The
heater is burning off any dust accumulated during manu-
facturing or operation.
Replace Heater Assembly
Refer to Operation Section
Trace wiring in unit
Replace Heater On/Off Switch
Replace Thermostat
Replace Heater Assembly
Small glowing sections of the element are considered
normal.
If larger glowing sections are causing the heater to trip
the thermal cutout, unplug unit, discontinue use and
replace heater assembly.
Ensure that exterior intake louvers and firebox cavity are
free of dirt/dust.
Replace Heater Assembly
Ensure rod is straight and mounted properly in the
bracket, spinning freely away from other components.
Replace if necessary.
Replace Flicker motor
13
SOLUTION