Troubleshooting - Sony Xperia C2305 Startup Manual

Troubleshooting

My device is not responding
If your device hangs, or if you cannot restart it normally,
you can force the device to shut down.
To force the device to shut down
1 Remove the back cover.
2 Using a pen with a fine tip or a similar object, press and
hold down the OFF button until the device shuts down.
Do not use overly sharp objects that could damage the
OFF button.
The device does not
recognise my wired headset
•
Make sure the wired headset that you are using
complies to the CTIA standard. Your device supports the
CTIA standard, and may not be fully compatible with
other standards such as OMTP.
• If you have a wireless headset that is compatible with
your device, try using that instead.