Samsung UE32J4000 User Manual page 40

Issues
There is no picture/video.
Aerial (Air/Cable) Connection
The TV is not receiving all
channels.
The picture is distorted:
macro block error small
block, dots, pixelization
Others
The picture will not display
in full screen.
The remote control does
not work.
The cable/set top box
remote control doesn't turn
the TV on or off, or adjust
the volume.
A "Mode Not Supported"
message appears.
There is a plastic smell
from the TV.
The TV Signal Information
is unavailable in the Self
Diagnosis Test menu.
TV is tilted to the right or
left side.
[UJ4000_5000-RU]BN68-07313T-03L04.indb 14
Solutions and Explanations
Check cable connections (remove and reconnect all cables connected to the TV and
•
external devices).
• Set your external device's (Cable/Set top Box, DVD, Blu-ray etc) video outputs to
match the connections to the TV input. For example, if an external device's output is
HDMI, it should be connected to an HDMI input on the TV.
• Make sure your connected devices are powered on.
• Be sure to select the TV's correct source by pressing the
remote control.
• Reboot the connected device by reconnecting the device's power cable.
• Make sure the Aerial cable is connected securely.
• Please try Setup (Initial setup) to add available channels to the channel list. Go to
MENU - System - Setup (Initial setup) and wait for all available channels to be
stored.
• Verify the Aerial is positioned correctly.
Compression of video contents may cause picture distortion, especially on fast
•
moving pictures such as sports and action movies.
• A low signal can cause picture distortion. This is not a TV issue.
• HD channels will have black bars on either side of the screen when displaying up
scaled SD (4:3) contents.
Black bars on the top and bottom will appear during movies that have aspect ratios
•
different from your TV.
• Adjust the picture size options on your external device or TV to full screen.
Replace the remote control batteries with the poles (+/–) in the right direction.
•
• Clean the sensor's transmission window on the remote.
• Try pointing the remote directly at the TV from 1.5~1.8 m away.
• Programme the Cable/Set top box remote control to operate the TV. Refer to the
Cable/Set top box user manual for the SAMSUNG TV code.
• Check the supported resolution of the TV, and adjust the external device's output
resolution accordingly.
• This smell is normal and will dissipate over time.
This function is only available with digital channels from an Aerial / RF / Coax
•
connection.
• Remove the stand base from the TV and reassemble it.
English - 14
SOURCE button on the
2015-08-03 오전 10:00:45