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12. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
12.1 What to do if...
Problem
You cannot activate or oper‐
ate the oven.
The oven does not heat up.
The oven does not heat up.
The oven does not heat up.
The oven does not heat up.
The oven does not heat up.
The lamp does not operate.
The turntable set makes
scratching or grinding noise.
The display shows an error
code that is not in this table.
12.2 Service data
If you cannot find a solution to the problem yourself, contact your dealer or an Authorised
Service Centre.
34/44
Possible cause
The oven is not connected to
an electrical supply or it is
connected incorrectly.
The oven is deactivated.
The clock is not set.
The necessary settings are
not set.
The Child Lock is on.
The fuse is blown.
The lamp is defective.
There is food residue below
the turntable set.
There is an electrical fault.
Remedy
Check if the oven is correctly
connected to the electrical
supply (refer to the connection
diagram if available).
Activate the oven.
Set the clock.
Make sure that the settings
are correct.
Refer to "Using the Child
Lock".
Make sure that the fuse is the
cause of the malfunction. If
the fuse is blown again and
again, contact a qualified elec‐
trician.
Contact a qualified service en‐
gineer.
Clean the turntable set and
the bottom area below it.
Check if the rollers move free‐
ly.
•
Deactivate the oven with
the house fuse or the safe‐
ty switch in the fuse box
and activate it again.
•
If the display shows the er‐
ror code again, contact the
Customer Care Depart‐
ment.
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