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VA2403/VA2403-h/
VA2403-mh/VA2403-mhv
Display
User Guide
IMPORTANT: Please read this User Guide to obtain important information on
installing and using your product in a safe manner, as well as registering your
product for future service. Warranty information contained in this User Guide will
describe your limited coverage from ViewSonic Corporation, which is also found on
our web site at http://www.viewsonic.com in English, or in specific languages using
the Regional selection box in the upper right corner of our website. "Antes de operar
su equipo lea cu idadosamente las instrucciones en este manual"
Model No. VS17471
P/N: VA2403/VA2403-H/VA2403-MH/VA2403-MHV

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Table of Contents
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Summary of Contents for ViewSonic VS17471

  • Page 1 Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.
  • Page 2 Thank you for choosing ViewSonic As a world leading provider of visual solutions, ViewSonic is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well.
  • Page 3: Table Of Contents

    Contents 1. Cautions and Warnings ........1 2. Getting Started ........... 4 2-1. Package Contents ............. 5 2-2. The Exterior of the Monitor ..........6 2-3. Hardware Installation ............7 2-4. Quick Installation ............. 11 2-5. Power On ................ 15 2-6.
  • Page 4 8. Compliance Information ........33 8-1. FCC Compliance Statement ........... 33 8-2. Industry Canada Statement ..........34 8-3. CE Conformity for European Countries ......34 8-4. TCO Information .............. 35 8-5. Declaration of RoHS2 Compliance ......... 38 8-6. Indian Restriction of Hazardous Substances ....40 8-7.
  • Page 5: Cautions And Warnings

    1. Cautions and Warnings 1. Read these instructions completely before using the equipment. 2. Keep these instructions in a safe place. 3. Heed all warnings and follow all instructions. 4. Sit at least 18” / 45cm from the monitor. 5. When installing the monitor, please leave 10cm of open space around the monitor for ventilation safety purposes.
  • Page 6 15. If smoke appears, an abnormal noise, or a strange odor is present, immediately switch the display off and call your dealer or ViewSonic. It is dangerous to continue using the display. 16. Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug.
  • Page 7 22. Refer all servicing to qualified service personnel. Service will be required when the unit has been damaged in any way, such as: if the power-supply cord or plug is damaged, if liquid is spilled onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if the unit does not operate normally or has been dropped.
  • Page 8: Getting Started

    2. Getting Started Should problems arise and the product you have purchased needs to be returned for any reason, please keep the original packaging, registration form, and receipt. Having these items will make it easier for you to verify your product and repair, refund and/or return your product to you.
  • Page 9: Package Contents

    2-1. Package Contents Your monitor package includes: • Monitor • Power cord • Video cable • Audio Cable (VA2403-mh/VA2403-mhv) • Quick Start Guide NOTE: The video cables included in your package may vary depending on your country. Please contact your local reseller for more information.
  • Page 10: The Exterior Of The Monitor

    2-2. The Exterior of the Monitor A. Front B. Left and Right C. Rear 1. Control panel (Expanded in 3-1) 2. I/O port (input/output) This area should include all I/O connection options, as well as the power input connector (Expanded in 2-4) 3.
  • Page 11: Hardware Installation

    2-3. Hardware Installation A. Base Attachment B. Base Removal Procedure Procedure...
  • Page 12 C. Adjusting the Angle - After adjusting the monitor’s height, stand in front of the monitor so it is centered in front of you. - The angle of the screen can be adjusted by moving the panel, angling it forward or back for a flexible, comfortable viewing experience.
  • Page 13 D. Wall Mounting (Optional) NOTE: For use only with a UL Listed Wall Mount Bracket. To obtain a wall-mounting kit or height adjustment base, contact ViewSonic or your local dealer. Refer to the instructions that come ® with the base mounting kit. To convert your display from a desk- mounted to a wall-mounted display, do the following: 1.
  • Page 14 E. Using the Kensington Lock The Kensington security connector is located on the back side of the monitor. For more information on installation and usage please visit the Kensington website at http://www. kensington.com. Below is an example of setting up the Kensington lock on a table for your reference.
  • Page 15: Quick Installation

    2-4. Quick Installation Connect Signal Cables 1. Make sure both the LCD monitor and computer are turned OFF. 2. Remove rear panel covers if necessary. 3. Connect the signal cables from the LCD monitor to the computer. VA2403 Power Connector HDMI VA2403-h Power Connector...
  • Page 16 VA2403-mh Audio in HDMI Power Connector Audio out Audio in VA2403-mhv Audio out Power Connector HDMI...
  • Page 17 3.A. Please do not connect the DisplayPort out on the monitor to the DisplayPort or mini DP connector on the computer. DisplayPort out is used for daisy chain connection (Explained in section D) HDMI VA2403/VA2403-h HDMI HDMI VA2403   VA2403-h ...
  • Page 18 3.B. Video and Audio Cable For a MAC with Thunderbolt output, please connect the mini DP end of the “mini DP to DisplayPort cable” to the Thunderbolt output of MAC. And connect the other end of the cable to the DisplayPort connector on the rear of the monitor. 3.C.
  • Page 19: Power On

    2-5. Power On Turn On LCD Monitor and Computer Turn ON the LCD Monitor, then turn ON the computer. This particular order (LCD monitor before computer) is important. 2-6. Driver Installation (Windows 10 Setup) In order to install the driver, first connect your monitor to your PC, boot up your PC (make sure to first turn on the monitor first) and make sure your internet is available.
  • Page 20 VA2403-FHD.ICM If your PC has not auto-detected the monitor, but is still functioning, you can download the driver from ViewSonic website and install it then restart.your computer and follow the steps above again. It is not imperative for your computer to detect the monitor for normal use, but it is recommended.
  • Page 21: Adjusting The Screen Image

    3. Adjusting the Screen Image 3-1. Setting the Timing Mode Set your monitor resolution to its recommended resolution (see section "specification") to get the best experience possible, with brilliant color and crisp text. Here is how: 1. Go to your display resolution settings window (each operating system will have a different process to get there).
  • Page 22: Adjusting The Screen Image

    3-2. Adjusting the Screen Image Use the buttons on the front control panel to display and adjust the OSD controls which display on the screen. Standby Power On/Off Power light Blue = ON Orange = Power Saving Displays the Main Menu or exits the control screen and saves adjustments.
  • Page 23 The following tips may help you optimize your display: • Adjust the computer’s graphics card to support a recommended timing mode (refer to “Specifications” page for recommended setting specific to your LCD display). To find instructions on “changing the refresh rate”, please refer to the graphics card’s user guide.
  • Page 24: Osd Menu Introduction

    4. OSD Menu Introduction 4-1. OSD Menu Tree For an explanation of the OSD tree and pertaining functions, please refer to the 4-2 OSD explanation below. The OSD tree visually represents the complete OSD menu that can be accessed by your monitor.
  • Page 25 Menu Auto Image Adjust Contrast (-/+, 0~100) Contrast/ Brightness Brightness (-/+, 0~100) VA2403 VA2403-h VA2403-mh VA2403-mhv D-Sub     Input Select   HDMI    Volume (-/+, 0~100) Audio Adjust (VA2403-h/ Mute VA2403-mh/ VA2403-mhv) HDMI *1 For VA2403-mh/ Audio Input VA2403-mhv only Audio In...
  • Page 26 Menu Standard Game Movie VIEWMODE MANUAL IMAGE Text ADJUST Mono BLUE LIGHT (-/+, 0~100) FILTER English Français Deutsch Español Italiano Suomi Language Select Русский Türkçe 日本語 한국어 繁體中文 简体中文 Resolution Notice Setup Menu H. Position (-/+, 0~100) OSD H. Position V.
  • Page 27: Osd Menu Explanation

    4-2. OSD Menu Explanation NOTE: The OSD menu items listed in this section indicate the entire OSD items of all models. Some of these items may not exist in your product OSD. Please disregard OSD menu item explanations if they do not exist in your OSD Menu.
  • Page 28 Color adjust Provides several color adjustment modes, to help adjust the color settings to fit our users’ needs. Color temperature Allows users to select specific color temperature settings to further customize their viewing experience. Explanation sRGB Standard color space used for the windows system, digital cameras and the Internet.
  • Page 29 Displays the timing mode (video signal input) coming from the graphics card in the computer, the LCD model number, the serial number, and the ViewSonic® website URL. See your graphics card’s user guide for instructions on changing the resolution and refresh rate (vertical frequency).
  • Page 30 Overscan Can be used to adjust the aspect ratio of the input signal received by your monitor to adjust the image so it appears on the monitor. OSD Timeout The OSD Timeout function, allows users to choose how long the OSD will reside on the screen after in-activity (number of seconds).
  • Page 31 The screen will be on ‘sleep mode’ during this time. ViewMode ViewSonic’s unique ViewMode feature offers “Game,” “Movie,” “Web,” “Text,” and “Mono” presets. These presets are specifically designed to deliver an optimized viewing experience for different screen applications.
  • Page 32: Specifications

    5. Specifications Type TFT (Thin Film Transistor), Active Matrix 1920 x 1080 Display, 0.272 mm x 0.272 mm pixel pitch Display Size Metric: 60 cm Imperial: 24” (23.6” viewable) Color Filter RGB vertical stripe Glass Surface Anti-Glare Input Signal Video Sync RGB analog (0.7/1.0 Vp-p, 75 ohms) Separate Sync DVI (TMDS digital 100ohms)
  • Page 33 Power Input Voltage 100-240 VAC, 50/60 Hz (auto switch) Adaptor Display area Full Scan 521 mm (H) x 293 mm (V) 20.5” (H) x 11.5” (V) Operating Temperature +32 °F to +104 °F (0 °C to +40 °C) conditions Humidity 10% to 90% (non-condensing) Altitude To 10,000 feet...
  • Page 34: Troubleshooting

    Loose or broken pins in the cable connector could cause an improper connection. • Connect the display to another computer. • If you have an older graphics card, contact ViewSonic® for a non-DDC adapter. Control buttons do not work...
  • Page 35: Cleaning And Maintenance

    7. Cleaning and Maintenance Safe Cleaning Practices • Make sure the display is turned off. • Never spray or pour any liquid directly onto the screen or case. To clean the screen: 1. Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.
  • Page 36 Some chemical cleaners have been reported to damage the screen and/or case of the display. • ViewSonic will not be liable for damage resulting from use of any ammonia or alcoholbased cleaners. Caution: Handle the monitor on the edges only.
  • Page 37: Compliance Information

    8. Compliance Information NOTE: This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on unit. 8-1. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause...
  • Page 38: Industry Canada Statement

    8-2. Industry Canada Statement CAN ICES-3 (B)/NMB-3(B) 8-3. CE Conformity for European Countries The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU. Following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/ EU (WEEE).The mark indicates the requirement NOT to dispose the equipment as unsorted municipal waste, but...
  • Page 39: Tco Information

    8-4. TCO Information Congratulations! This product is TCO Certified – for Sustainable IT TCO Certified is an international third party sustainability certification for IT products. TCO Certified ensures that the manufacture, use and recycling of IT products reflect environmental, social and economic responsibility.
  • Page 40 Design for Recycling Coding of plastics for easy recycling. Limit on the number of different plastics used. Product Lifetime, Product Take Back Minimum one-year product warranty. Minimum three-year availability of spare parts. Product takeback Packaging Limits on hazardous substances in product packaging. Packaging prepared for recycling Ergonomic, User-centered design Visual ergonomics in products with a display.
  • Page 41 A detailed criteria set is available for download at www. tcodevelopment.com, where you can also find a searchable database of all TCO Certified IT products. TCO Development, the organization behind TCO Certified, has been an international driver in the field of Sustainable IT for 20 years.
  • Page 42: Declaration Of Rohs2 Compliance

    8-5. Declaration of RoHS2 Compliance This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:...
  • Page 43 Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below: Examples of exempted components are: 1. Mercury in cold cathode fluorescent lamps and external electrode fluorescent lamps (CCFL and EEFL) for special purposes not exceeding (per lamp): (1) Short length (≦500 mm): maximum 3.5 mg per lamp.
  • Page 44: Indian Restriction Of Hazardous Substances

    0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule. 8-7. Product Disposal at End of Product Life ViewSonic respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing.
  • Page 45: Copyright Information

    ® for energy efficiency. Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.
  • Page 46: Service Information

    Warranty and entitles you to receive new product updates and information if desired. Please complete this form to register your new product, then mail/fax to ViewSonic using the information provided on the following page. Items marked with an asterisk (*) are required.
  • Page 47: Customer Service

    NOTE: You will need the product serial number. Asia pacific Country/ Website T= Telephone Email Region C = CHAT ONLINE T= 886 2 2246 3456 ViewSonic service@tw.viewsonic. http://www.viewsonic.com.tw/ F= 886 2 2249 1751 Corporation Toll Free= 0800-899880 service.cn@ China www.viewsonic.com.cn T= 4008 988 588 cn.viewsonic.com...
  • Page 48 Taiwan www.viewsonic.com/tw/ T= 0800-899-880 Europe Europe www.viewsoniceurope.com http://www.viewsoniceurope.com/eu/support/call-desk/ Arabia ap.viewsonic.com/me/ ‫اتصل بالبائع المحلي‬ http://www.viewsoniceurope. service_bg@ България www.viewsoinceurope.com com/eu/support/call-desk/ viewsoniceurope.com http://www.viewsoniceurope. service_hr@ Hrvatska www.viewsoinceurope.com com/eu/support/call-desk/ viewsoniceurope.com www.viewsoniceurope. Česká service_cz@ www.viewsoniceurope.com viewsoniceurope.com Republika com/eu/support/call-desk/ http://www.viewsoniceurope. service_nl@ Nederland www.viewsoniceurope.com com/eu/support/call-desk/ viewsoniceurope.com http://www.viewsoniceurope.
  • Page 49 America AUS= 1800 880 818 Australia service@ www.viewsonic.com.au New Zealand au.viewsonic.com NZ= 0800 008 822 service.ca@viewsonic. Canada www.viewsonic.com T= 1-866-463-4775 C= http://www.viewsonic.com/ soporte@viewsonic. Latin America www.viewsonic.com/la/ la/soporte/servicio-tecnico service@ Middle East ap.viewsonic.com/me/ Contact your reseller ap.viewsonic.com service.us@viewsonic. T= 1-800-688-6688 (English) Puerto Rico &...
  • Page 50: Limited Warranty

    If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components.
  • Page 51 6. Removal or installation of the product. 7. Causes external to the product, such as electric power fluctuations or failure. 8. Use of supplies or parts not meeting ViewSonic's specifications. 9. Normal wear and tear. 10. Failure of owner to perform periodic product maintenance as stated in User Guide, such as cleaning of user-cleanable projector filters.
  • Page 52 3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic. 4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic. Limitation of implied warranties:...
  • Page 53 Exclusion of damages: ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: 1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product,...
  • Page 54 Sales outside the U.S.A. and Canada: For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or your local ViewSonic dealer. The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card.
  • Page 55: Mexico Limited Warranty

    Display ® What the warranty covers: ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product.
  • Page 56 Causes external to the product, such as electrical power fluctuations or failure. Use of supplies or parts not meeting ViewSonic's specifications. Normal wear and tear. Any other cause which does not relate to a product defect.
  • Page 57 How to get service: For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the attached Customer Support page). You will need to provide your product's serial number, so please record the product information in the space provided below on your purchase for your future use.
  • Page 58 Exclusion of damages: ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: 1. Damage to other property caused by any defects in the product,...
  • Page 59 Tel: 01(52)95-15-15-22-22 E-Mail: rrrb@sureste.com Fax: 01(52)95-15-13-67-00 E-Mail. gpotai2001@hotmail.com Tijuana: FOR USA SUPPORT: ViewSonic Corporation Av Ferrocarril Sonora #3780 L-C 381 Brea Canyon Road, Walnut, CA. 91789 USA Col 20 de Noviembre Tel: 800-688-6688 (English); 866-323-8056 (Spanish); Tijuana, Mexico E-Mail: http://www.viewsonic.com...

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