Plustek PS388U User Manual
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Plustek PS388U User Manual

Plustek PS388U User Manual

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Installation
Usage & Maintenance

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Summary of Contents for Plustek PS388U

  • Page 1 Installation Usage & Maintenance...
  • Page 2 Trademarks © 2018 Plustek Inc. All rights are reserved. No portion of this document may be reproduced without permission. All trademarks and brand names mentioned in this publication are property of their respective owners. Liability While all efforts have been made to ensure the accuracy of all contents in this...

  • Page 3: Table Of Contents

    Table of Contents ....................1 NTRODUCTION How to Use This Guide....................1 Conventions of This Guide ..................2 A Note about Icons ....................... 2 Safety Precautions...................... 2 Minimum System Requirements ................. 3 Box Contents ......................4 Scanner Overview ...................... 5 Ultrasonic Sensor ....................... 7 I.
  • Page 4 Service & Support Information (For EU country only)..........42 Statement of Limited Warranty ................. 43 FCC Radio Frequency Statement................44...

  • Page 5: Introduction

    NTRODUCTION Thank you for choosing us as your scanner supplier. Your new scanner will improve the professionalism of your day-to-day computing tasks by allowing you to input images and electronic text into your computer system. You can easily scan single-sided or double-sided documents with your scanner. Like all of our products, your new scanner is thoroughly tested and backed by our reputation for unsurpassed dependability and customer satisfaction.

  • Page 6: Conventions Of This Guide

    ONVENTIONS OF UIDE Bold —Represents commands or contents on your computer screen. ALL CAPS —Important note or first use of an important term in a chapter. Italic —Represents buttons on your scanner OR important notes. A Note about Icons This guide uses the following icons to point out information that deserves special attention.

  • Page 7: Minimum System Requirements

    4. Damaged wire could cause fire or electrical shock. Keep the power cord straight and without being twisted, bended, or scraped. 5. Unplug this device if you don’t need to use for a certain period of time, such as, during night or long weekend, to avoid any risks of causing fire. 6.

  • Page 8: Box Contents

    ONTENTS 1. Scanner 2. USB Cable 3. AC Adapter 4. Stacker 5. Quick Guide 6. Setup/Application DVD-ROM 7. Calibration Sheet 8. Extended Paper Width Slider (2 pieces) 9. Protection Sheet 10. Padded Carry Bag 11. Cleansing Cloth 12. Pad Module Save the box and packing materials in case you need to transport this scanner in the future.

  • Page 9: Scanner Overview

    CANNER VERVIEW 1. PAPER CHUTE COVER—Helps keep the paper in place. Open paper chute cover when using the scanner. 2. PAPER WIDTH SLIDER—Adjusts the paper width slider for the paper size you are using. Information Extended Paper Width Slider (accessory in the box content) —Hold the paper uprightly so as to avoid the paper feeding to be askew.
  • Page 10 5. ADF (AUTOMATIC DOCUMENT FEEDER)—Automatically feeds a stack of documents for scanning. 6. SIDE GUIDE—Holds the paper in place to be scanned through the ADF. Pull side guides out to hold the paper. 7. PAPER CHUTE EXTENSION—Extends to hold longer paper. 8.

  • Page 11: Ultrasonic Sensor

    13. HAND HOLDER—Ergonomically designed for you to carry the scanner with ease. 14. USB PORT—Connects the scanner to a USB port on your computer by the included USB cable. 15. POWER RECEPTOR—Connects the scanner to a standard AC power outlet by the included AC adapter.

  • Page 12: Chapter I. Installing The Scanner

    I. I HAPTER NSTALLING THE CANNER Before installing your scanner, please verify that you have all of the proper components. A list of the package contents is provided in the “Box Contents” section of this guide. OFTWARE NSTALLATION EQUIREMENTS Your scanner comes with the scanner’s driver and DocAction. All of these software applications use approximately 800 megabytes of hard disk space after they are installed into your computer.

  • Page 13: Installing And Setting Up The Scanner

    NSTALLING AND ETTING UP THE CANNER Please follow the step-by-step procedures described below to install the Plustek scanner. Choose a Proper Site First! Always place your scanner on a level, smooth and strong surface before proceeding the scanner setup or any scanning task.

  • Page 14: Step 2. Installing The Software

    3. Plug the square end of the included USB cable to the USB port at the rear of the scanner. 4. Plug the rectangular end of the USB cable to an available USB port on your computer. 5. If you plan to connect your scanner to a USB hub , make sure that the hub is connected to the USB port in your computer.
  • Page 15 5. For Windows 7: When the Setup/Application DVD is for several scanner models a. Insert the Setup/Application DVD-ROM, included with your scanner, into your DVD-ROM drive. Click Run install.exe in the AutoPlay window. b. Click on the Yes button if the User Account Control dialog pops up. Follow the instructions in the pop-up installation message.

  • Page 16: Step 3. Install The Extended Paper Width Slider

    Save the Setup/Application DVD in case you need to reinstall the driver and software in the future. Attention Save the Calibration Sheet in case you need to calibrate the scanner in the future. Step 3. Install the Extended Paper Width Slider 1.

  • Page 17: Step 5. Testing The Scanner

    Step 5. Testing the Scanner The following describes how you can check if the scanner is properly functioning with your computer and the scanning software. Before testing your scanner, double check to make sure that all connections are securely fastened. To test the ADF scanning: 1.

  • Page 18: Installing Additional Software

    5. The document in the ADF paper chute should be now loaded into the ADF and scanned. The scanner starts to scan immediately and carry out the corresponding action according to settings you have set up in the “Button Configuration“ window. NSTALLING DDITIONAL OFTWARE...

  • Page 19: Chapter Ii. Scanning

    II. S HAPTER CANNING Your scanner needs to be driven by certain type of software program. Since all documents or images (whether text or pictures) that are acquired from the scanner are treated by your computer as images, most scanning will probably be done from an image-editing program where you can view, edit, save and output the scanned images.
  • Page 20 To scan multiple documents in a batch from the ADF can increase your work efficiency and make large scanning tasks easier. The ADF of this scanner accepts a variety of paper and stationery you may use in your daily work or personal life, such as: Normal paper whose size and ream weight meet the requirements stated in “Appendix A: Specifications”...

  • Page 21: Loosening Documents

    DO NOT use the ADF to scan photographic sheets or particularly valuable document originals; wrinkles or other damages can happen in case of paper feeding errors. Attention DO NOT place paper with wet ink or correction fluid into the ADF. Wait few minutes for it to get dry.

  • Page 22: Placing Documents

    LACING OCUMENTS 1. Load the documents, headfirst and face down, toward the center of the ADF paper chute and all the way into the ADF until touching the bottom. For single-sided scans, load the documents face down so that the side to be scanned faces towards the paper chute.

  • Page 23: Placing Business Cards

    DO NOT load more than 50 sheets of paper (70 g/m , 18 lb.) to the ADF. Paper scanned from the ADF must be a minimum of 5.08 x 5.08 cm (2” x 2”, W x L). Make sure there are no gaps between the document stack and the paper-width slider;...

  • Page 24: Placing Plastic Cards

    LACING LASTIC ARDS The plastic card can be embossed credit card, driver license, ID card, insurance card, medic-care card or any membership card. Make sure to load the embossed face of the embossed card face up into the scanner. If the scanned images are not good enough, please remove the pad module before you load the plastic card.

  • Page 25: Placing Documents With The Protection Sheet

    5. Adjust the paper width slider to the card width. The paper width slider should be gently touching both sides of the card. Make sure the plastic cards you wish to scan are horizontally loaded into the ADF. Maximum thickness of each plastic card is 1.2 Attention LACING OCUMENTS WITH THE...
  • Page 26 4. To scan a document with large page size, spread the page to be scanned facing outwards and neatly fold it in half from the center. 5. Open the protection sheet and place the document inside, headfirst and face down, toward the center of the sheet and all the way until touching the bottom of the sheet.

  • Page 27: Scanning Documents

    CANNING OCUMENTS There are 4 different ways to operate the scanner: 1. By acquiring images from the scanner through our TWAIN interface within any TWAIN-compliant application programs. 2. By scanning from the buttons on the scanner front panel. 3. By scanning from DocAction's Execute menu on the screen. 4.
  • Page 28 3. In the TWAIN window that opens, select ADF (Front Side) as the Scan Type if you want to scan single-sided documents, or select ADF (Duplex) to scan double-sided documents. 4. Adjust the scanning settings. For ADF (Duplex) scan, you can tailor settings individually for front and rear sides of the documents.

  • Page 29: Scanning From The Scanner's Front Panel

    Scanning from the Scanner’s Front Panel To complete your scanning projects by using the scanner buttons is very easy and convenient. The number of scanning task displayed on the scanner’s front panel is configured through DocAction. DocAction offers you quick access to the most frequently-used scanning functions.

  • Page 30: Scanning From The On-Screen Docaction's Execute Menu

    3. Select the desired function from the drop-down list of Button Template and adjust button settings. Click the Help button within the Button Configuration window for more information about the settings. View Button Settings There are 2 ways to view the button settings: Double-click the icon in the Windows system tray.

  • Page 31: Maintenance

    III. C HAPTER ARE AND AINTENANCE Your scanner is designed to be maintenance-free. However, constant care and maintenance can keep your scanner working smoothly. LEANING THE CANNER Paper powder, dust, ink and toner from paper being scanned may make the inner ADF dirty, which leads to poor image quality or document-feeding errors.

  • Page 32: Cleaning The Adf

    Cleaning the ADF 1. Open the ADF cover by pulling the lever. Cover open lever ADF cover 2. Gently wipe the following areas with the cloth dampened with the cleaner. Be careful NOT to scratch their surfaces. Clean Feed Roller: Wipe the Feed Roller from side to side and then rotate it.
  • Page 33 Clean Pad Module: Wipe the Pad Module from top to bottom (in the direction of arrow shown in below picture). Be careful not to damage the pick springs of the pad. Clean ADF Glass: Do not spray cleaner directly onto the scanner glass.

  • Page 34: Replacing Consumables

    4. Close the ADF cover by pushing it back down until it snaps back into place. EPLACING ONSUMABLES As a guideline, it is recommended to replace the pad module every 50000 sheets of scans. It is also recommended to purchase a new protection sheet if it can’t be used for scanning due to serious damage.

  • Page 35: Replacing The Pad Module

    Replacing the Pad Module 1. Open the ADF cover by pulling the cover open lever. Cover open lever ADF cover 2. Remove the pad module by pressing the open knob of the pad module and pull it out. 3. Install the new pad module by inserting the tabs on the module onto their slots on the scanner.

  • Page 36: Replacing The Feed Roller

    Replacing the Feed Roller 1. Open the ADF cover by pulling the cover open lever. Cover open lever ADF cover 2. Open the roller cover by pinching both sides of the roller cover. 3. Remove the feed roller and pull it out.
  • Page 37 4. Install the new feed roller by aligning and inserting the feed roller onto the roller pitman on the scanner. 5. Close the roller cover by pushing it back down until it snaps back into place. 6. Close the ADF cover by pushing it back down until it snaps back into place.

  • Page 38: Calibrating The Scanner

    ALIBRATING THE CANNER Please uninstall the extended paper width sliders before you start the calibration. Attention Calibrate the scanner if colors appear in areas that should be white, or colors of the scanned image and the original vary a lot. This allows you to adjust and compensate for variations that can occur in the optical component over time by its nature.

  • Page 39: Power Save

    6. The scanner pulls the calibration sheet through the scanner, which completes this scanner calibration. After the calibration is complete, click OK and then click Finish. OWER To save power consumption, when the scanning process is finished, the scanner light source will turn itself off and the scanner will enter a lower-power mode without delay time.

  • Page 40: Chapter Iv. Troubleshooting

    IV. T HAPTER ROUBLESHOOTING If you encounter problems with your scanner, please review the installation and scanning instructions contained in this guide. Before you ask for customer service or repair, please refer to the information in this chapter and consult our FAQ (Frequently Asked Questions) in which you can find useful self troubleshooting information.

  • Page 41: Clearing Paper Jams

    LEARING APER If a paper jam in the ADF happens, please perform the following steps: 1. Remove any unjammed documents still loaded into the ADF. 2. Open the ADF cover by pulling the cover open lever. 3. Gently but firmly pull the jammed documents out of the ADF. Try to avoid creasing or wrinkling the documents.

  • Page 42: Appendix A: Specifications

    A: S PPENDIX PECIFICATIONS Plustek PS388U & PS296 Image Sensor CIS x 2 Light Source Optical Resolution 600 dpi Hardware Resolution 600 x 600 dpi Color: Input 48-bit, Output 24-bit Scan Modes Grayscale: Input 16-bit, Output 8-bit Black & White: 1-bit 1.
  • Page 43 Net Weight 1.66 Kgs (3.66 Lbs) Dimensions (W x D x H) 263 x 128 x 148 mm (10.36" x 5.02" x 5.83") Protocol TWAIN Compliant Plustek PS3060U Image Sensor CCD x 2 Light Source Optical Resolution 600 dpi Hardware Resolution...
  • Page 44 Net Weight 1.66 Kgs (3.66 Lbs) Dimensions (W x D x H) 263 x 128 x 148 mm (10.36" x 5.02" x 5.83") Protocol TWAIN Compliant Plustek PS3068U Image Sensor CCD x 2 Light Source Optical Resolution 600 dpi Hardware Resolution...
  • Page 45 Power Supply 24 Vdc/ 0.75 A Interface USB 2.0 Net Weight 1.66 Kgs (3.66 Lbs) Dimensions (W x D x H) 263 x 128 x 148 mm (10.36" x 5.02" x 5.83") Protocol TWAIN Compliant...

  • Page 46: Appendix B: Customer Service And Warranty

    ERVICE AND ARRANTY Please visit our website www.plustek.com for more customer service information. For further assistance, visit our website or call our customer support phone number listed on the website. One of our representatives will be happy to assist you from Monday through Friday in office working hours.
  • Page 47 If you want to maintain and clearance the product, please ask local distributors and suppliers to get the right information of nearest stores. TATEMENT OF IMITED ARRANTY This Statement of Limited Warranty applies only to the options you originally purchase for your use, and not for resale, from an authorized reseller. The manufacturer warranty includes all parts and labor, and is not valid without the receipt of original purchase.
  • Page 48 2. Loss of, or damage to, your records or data; or 3. Economic consequential damages (including lost profits or savings) or incidental damages, even if we are informed of their possibility. Some jurisdictions do not allow the exclusion or limitations of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

This manual is also suitable for:

Ps296

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