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Category
Sub-Category
Phone
What should I do if I forget
Function
the unlock pattern and I
Unlock
didn't create my Google
account on the phone?
Pattern
Phone
Will I know when my
Function
memory is full?
Memory
Phone
Function
How do I set up a VPN?
VPN
My screen turns off after
Phone
only 15 seconds. How
Function
can I change the amount
Screen time
of time for the backlight to
out
turn off?
Question
Answer
If you have forgotten your pattern:
If you logged into your Google account on
the phone but failed to enter the correct
pattern 5 times, tap the forgot pattern
button. You are then required to log in with
your Google account to unlock your phone.
If you have not created a Google account on
the phone or you have forgotten it, you will
have to perform a hard reset.
Caution: If you perform a factory reset,
all user applications and user data will
be deleted. Please remember to backup
any important data before performing a
factory reset.
Yes, you will receive a notification.
VPN access configuration is different for
each company. To configure VPN access
from your phone, you must obtain the details
from your company's network administrator.
1. From the Home screen, tap the
2. Tap SETTINGS.
3. Tap Display > Sleep.
4. Tap the preferred screen backlight timeout
time.
.
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