Panasonic KX-TG7842 Operating Instructions Manual page 72

Useful Information
Problem
I cannot make a call using the
landline.
I cannot make long distance
calls.
Caller ID/Talking Caller ID
Problem
Caller information is not
displayed.
Caller information is displayed
or announced late.
Caller information is not
announced.
72
Cause/solution
R The dialing mode may be set incorrectly. Change the
setting (page 16).
R The cellular line only mode is turned on. Turn it off
(page 19).
R Make sure that you have long distance service.
Cause/solution
R You must subscribe to Caller ID service. Contact your
service provider/telephone company for details.
R If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R The name display service for landline calls may not be
available in some areas. Contact your service provider/
telephone company for details.
R Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
R Depending on your service provider/telephone company,
the unit may display or announce the caller's information
at the 2nd ring or later.
R Move closer to the base unit.
R The ringer volume for landline is turned off. Adjust the
ringer volume (page 39, 42).
R The ringer volume for cellular line is turned off. Adjust the
ringer volume (page 38, 42).
R When one handset is selected to ring for cellular calls,
other units do not announce caller information. To change
the selection, see page 18.
R The Talking Caller ID feature is turned off. Turn it on
(page 40, 42).
R The ring as cell mode is set to "On (without Talking
CID)". To change the mode, see page 18.
R The number of rings for the answering system is set to "2
rings" or "Toll saver". Select a different setting
(page 61).
R Your unit does not announce caller information if
– the base unit or 2 or more handsets are on a call.
– a headset is in use.
For assistance, please visit http://www.panasonic.com/help