Samsung Galaxy A5 Duos User Manual
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Samsung Galaxy A5 Duos User Manual

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SM-A510FD
SM-A710FD
User Manual
English. 12/2015. Rev.1.0
www.samsung.com

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Summary of Contents for Samsung Galaxy A5 Duos

  • Page 1 SM-A510FD SM-A710FD User Manual English. 12/2015. Rev.1.0 www.samsung.com...

  • Page 2: Table Of Contents

    Table of Contents Basics Internet Email Read me first Camera Package contents Gallery Device layout Smart Manager Battery S Planner SIM or USIM card S Health Memory card S Voice Turning the device on and off Music Touchscreen Video Home screen Voice Recorder Lock screen My Files...
  • Page 3 Table of Contents More connection settings Sounds and notifications Display Motions and gestures Applications Wallpaper Themes Lock screen and security 102 Privacy and safety 103 Easy mode 103 Accessibility 104 Accounts 105 Backup and reset 106 Language and input 107 Battery 107 Storage 108 Date and time 108 User manual...

  • Page 4: Basics

    • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.

  • Page 5: Package Contents

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

  • Page 6: Device Layout

    Basics Device layout Speaker Microphone SIM card tray Front camera Proximity/Light sensor Power key Touchscreen SIM card / Memory card tray Home key (Fingerprint recognition sensor) Recents key Back key Headset jack Microphone Multipurpose jack Loud speaker Rear camera GPS antenna Volume key NFC antenna Flash...
  • Page 7 • D o not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery. • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

  • Page 8: Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 9 Basics Viewing the remaining charging time While charging, open the Home screen and tap Apps → Settings → Battery. The actual charging time may vary depending on the status of your device and the charging conditions. The remaining charging time may not be displayed when you charge the device in very cold or very hot conditions.
  • Page 10 If the battery gets hotter than usual, the charger may stop charging. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre. Power saving mode Save the battery power by limiting the device’s functions.

  • Page 11: Sim Or Usim Card

    Basics SIM or USIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider. • O nly nano-SIM cards work with the device. • I n some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted.
  • Page 12 Basics ► SIM card tray 2: Insert the ejection pin into the hole on the SIM card tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the SIM card tray gently from the SIM card tray slot.
  • Page 13 Place the primary SIM or USIM card on the SIM card tray 1 and the secondary SIM or USIM card on the SIM card tray 2. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

  • Page 14: Memory Card

    Basics Using dual SIM or USIM cards If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards On the Home screen, tap Apps → Settings → SIM card manager. Select a SIM or USIM card and tap the switch to activate it.
  • Page 15 Basics Insert the ejection pin into the hole on the memory card tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the memory card tray gently from the memory card tray slot. Place a memory card on the memory card tray with the gold-coloured contacts facing downwards.
  • Page 16 Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

  • Page 17: Turning The Device On And Off

    Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on- screen instructions to set up your device.
  • Page 18 Basics Tapping To open an app, to select a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with your finger. Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options. Dragging To move an item, tap and hold it and drag it to the target position.
  • Page 19 Basics Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return. Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part.

  • Page 20: Home Screen

    Basics Home screen Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. To view other panels, swipe to the left or right. The Home screen may appear differently depending on the region or service provider.
  • Page 21 Basics Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Customise the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, and more.
  • Page 22 Basics Flipboard Briefing View the latest articles in various categories. You can get up to date on news that interests you using this feature. On the Home screen, swipe to the right to open Flipboard Briefing. Swipe upwards or downwards to browse articles in each news category. If this feature is not activated, tap and hold an empty area on the Home screen.
  • Page 23 Basics Moving and removing an item Tap and hold an item on the Home screen, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. You can also move frequently used apps to the shortcuts area at the bottom of the Home screen.
  • Page 24 Basics Managing panels On the Home screen, tap and hold an empty area to add, move, or remove a panel. To add a panel, swipe to the left, and then tap To move a panel, tap and hold a panel preview, and then drag it to a new location. To remove a panel, tap and hold a panel preview, and then drag it to Remove at the top of the screen.
  • Page 25 Basics Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created. Tap Enter folder name and enter a folder name. To change the folder colour, tap To add more apps to the folder, tap and hold another app, and then drag it to the folder. To delete a folder, select a folder with .
  • Page 26 Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.

  • Page 27: Lock Screen

    On the Apps screen, tap Settings → Lock screen and security → Screen lock type, and then select a screen lock method. The device requires an unlock code whenever unlocking it. If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it. Pattern Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it.

  • Page 28: Notification Panel

    Basics A PIN consists of numbers only. Enter at least four numbers, and then enter the password again to verify it. Password A password consists of characters and numbers. Enter at least four characters including numbers and symbols, and then enter the password again to verify it. Fingerprints Register your fingerprints to unlock the screen.
  • Page 29 Basics You can use the following functions on the notification panel. Rearrange quick setting buttons. Quick setting buttons Launch Settings. Adjust the brightness. Launch S Finder. Launch Quick connect. Tap a notification and perform Select a SIM or USIM card. various actions.
  • Page 30 If you have installed Samsung Link on your device, the list of devices registered with Samsung Link will appear at the top of the screen. For more information about Samsung Link, visit link.samsung.com. Select a device from the list and connect to it by following the on-screen instructions.

  • Page 31: Entering Text

    Basics Sharing content Share content with the connected devices. Open the notification panel and tap Quick connect. Select a device from the list of detected devices. Tap Share content and select a media category. Follow the on-screen instructions to send content to the connected device. The next steps may vary depending on the selected media category.
  • Page 32 Basics Changing the keyboard layout , select a language under Input languages, and then select a keyboard layout to use. On 3x4 keyboard, a key has three or four characters. To enter a character, tap the corresponding key repeatedly until the desired character appears. Additional keyboard functions Tap and hold to use various functions.
  • Page 33 Basics Copying and pasting Tap and hold over text. to select the desired text, or tap Select all to select all text. Drag Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.

  • Page 34: Screen Capture

    Basics Screen capture Capture a screenshot while using the device. Press and hold the Home key and the Power key simultaneously. You can view captured images in Gallery. You can also capture screenshots by swiping your hand to the left or right across the screen. Refer to Motions and gestures for more information.

  • Page 35: Multi Window

    Basics Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. Some apps may not support this feature. Split screen view to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window.
  • Page 36 Basics Using additional options When using apps in the split screen view, select an app window and tap the circle between the app windows to access the following options: • : Switch locations between app windows. • : Drag and drop text or copied images from one window to another. Tap and hold an item in the selected window and drag it to a location in another window.

  • Page 37: Transferring Data From Your Previous Device

    Drag the circle between the app windows up or down to adjust the size of the windows. Transferring data from your previous device You can transfer data from a previous device to your new device via Samsung Smart Switch. The following versions of Samsung Smart Switch are available.
  • Page 38 Follow the on-screen instructions to transfer data from your previous device. Transferring backup data from a computer Back up data from your previous device to a computer and import the data to your new device. On the computer, visit www.samsung.com/smartswitch to download Smart Switch.

  • Page 39: Device And Data Management

    Basics On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the USB cable.
  • Page 40 Wi-Fi network. Updating with Smart Switch Connect the device to a computer and update the device to the latest software. On the computer, visit www.samsung.com/smartswitch to download and install Smart Switch. On the computer, launch Smart Switch.
  • Page 41 To set the device to automatically back up data, tap the Auto back up switch to activate it. To restore data using a Samsung account, tap Restore. Current data will be deleted from the device to restore the selected items.

  • Page 42: Sharing Files With Contacts

    Basics Sharing files with contacts Share files with your contacts using the simple sharing feature. The following actions are an example of sharing images. This feature may not be available depending on the region or service provider. Tap Gallery on the Apps screen. Select an image.

  • Page 43: Emergency Mode

    Basics Emergency mode Emergency mode changes the screen to grey tones to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. Press and hold the Power key, and then tap Emergency mode.

  • Page 44: Applications

    Applications Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Tap Galaxy Apps on the Apps screen. This app may not be available depending on the region or service provider.

  • Page 45: Phone

    Applications Managing apps Uninstalling or disabling apps On the Apps screen, tap EDIT. The icon appears on the apps that you can disable or uninstall. Select an app and tap DISABLE or UNINSTALL. Alternatively, on the Apps screen, tap Settings → Applications → Application manager, select an app, and then tap DISABLE or UNINSTALL.
  • Page 46 Applications to make a voice call, or tap to make a video call. Access additional options. Add the number to the contacts list. Preview the phone number. Delete a preceding character. Hide the keypad. Using speed dial Set speed dial numbers to quickly make calls. To set a number to speed dial, tap MORE →...
  • Page 47 Applications Making an international call to open the keypad if the keypad does not appear on the screen. Tap and hold 0 until the + sign appears. Enter the country code, area code, and phone number, and then tap Receiving calls Answering a call When a call comes in, drag outside the large circle.
  • Page 48 Applications Missed calls If a call is missed, the icon appears on the status bar. Open the notification panel to view the list of missed calls. Alternatively, on the Apps screen, tap Phone → LOG to view missed calls. Options during calls During a voice call The following actions are available: •...

  • Page 49: Contacts

    Applications Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating contacts manually Tap Contacts on the Apps screen. and select a storage location. Enter contact information. • : Add an image. • / : Add or delete a contact field. Tap SAVE.
  • Page 50 Applications Searching for contacts On the Apps screen, tap Contacts. Use one of the following search methods: • S croll up or down the contacts list. • D rag a finger along the index at the right side of the contacts list to scroll through it quickly.

  • Page 51: Messages

    Applications Sharing contacts You can share contacts with others by using various sharing options. Tap Contacts on the Apps screen. Tap MORE → Share. Tick contacts and tap SHARE. Select a sharing method. Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming.
  • Page 52 Applications Add recipients and enter a message. Access additional options. Enter recipients. Select contacts from the contacts list. Enter a message. Attach files. Send the message. Enter emoticons. to send the message. Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming.
  • Page 53 Applications Tap Manage spam numbers. To add phrases to block, tap Manage spam phrases. Tap INBOX or CONTACTS to select contacts and tap To manually enter a number, tap Enter number, and then enter a phone number. When you receive messages from the blocked numbers or messages including blocked phrases, you will not be notified.

  • Page 54: Internet

    Applications Internet Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Tap Internet on the Apps screen. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. Access additional options.

  • Page 55: Email

    Applications Email Setting up email accounts Set up an email account when opening Email for the first time. Tap Email on the Apps screen. Enter the email address and password, and then tap NEXT. To manually register a company email account, tap MANUAL SETUP. Follow the on-screen instructions to complete the setup.

  • Page 56: Camera

    Applications Camera Introduction Take photos and record videos using various modes and settings. Basic shooting You can take photos or record videos. View your photos and videos in Gallery. Tap Camera on the Apps screen. Camera etiquette • D o not take photos or record videos of other people without their permission. •...
  • Page 57 Applications Taking photos or recording videos Tap the image on the preview screen where the camera should focus. to take a photo or tap to record a video. • S pread two fingers apart on the screen to zoom in, and pinch to zoom out. •...
  • Page 58 Applications Launching Camera on the locked screen To quickly take photos, launch Camera on the locked screen. On the locked screen, drag outside the large circle. • T his feature may not be available depending on the region or service provider. •...
  • Page 59 Applications Pro mode Take photos while manually adjusting various shooting options, such as exposure value and ISO value. On the preview screen, tap MODE → Pro. Select options and customise the settings, and then tap to take a photo. • : Select an appropriate white balance, so images have a true-to-life colour range.
  • Page 60 Applications HDR (Rich tone) Take photos with rich colours and reproduce details even in bright and dark areas. On the preview screen, tap MODE → HDR (Rich tone). Without effect With effect Night Take a photo in low-light conditions, without using the flash. On the preview screen, tap MODE →...
  • Page 61 Applications Wide selfie Take a wide self-portrait to include more people in the photo and avoid leaving people out. On the preview screen, tap to switch to the front camera for self-portraits. Tap MODE → Wide selfie. Face the front camera lens. When the device detects your face, tap the screen to take a photo of yourself.
  • Page 62 Applications Downloading modes Download more shooting modes from Galaxy Apps. On the preview screen, tap MODE → Download. Some downloaded shooting modes do not have access to every feature. Swiping right to view the modes list and swiping left to view captured images and videos may not be available.

  • Page 63: Gallery

    Applications • V ideo size (rear) / Video size (front): Select a resolution for videos. Using a higher resolution will result in higher quality videos, but they will take up more memory. • G esture control: Set the device to detect your palm, so you can use it to take self- portraits.
  • Page 64 Applications Select an image or a video. Video files show the icon on the preview thumbnail. To play a video, tap Move to the previous screen. Access additional options. Modify the image. Share the image with others. Delete the image. To hide or show the menus, tap the screen.

  • Page 65: Smart Manager

    Applications Sharing images or videos Select an image or a video, tap Share at the bottom of the screen, and then select a sharing method. Smart Manager Introduction The Smart manager provides an overview of the status of your device’s battery, storage, RAM, and system security.
  • Page 66 Applications Using the quick optimisation feature On the Apps screen, tap Smart Manager → CLEAN ALL. The quick optimisation feature improves device performance through the following actions. • I dentifying apps that use excessive battery power and clearing some memory. •...
  • Page 67 Applications S Planner Introduction Manage your schedule by entering upcoming events or tasks in your planner. Creating events Tap S Planner on the Apps screen. or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.
  • Page 68 Applications Creating tasks Tap S Planner on the Apps screen. → Tasks. Enter task details and tap TODAY or TOMORROW to set a due date. To add more details, tap Tap SAVE to save the task. Syncing events and tasks with your accounts On the Apps screen, tap Settings →...
  • Page 69 Applications Using S Health You can view the key information from S Health menus and trackers to monitor your wellness and fitness. Tap S Health on the Apps screen. Goals and programmes Trackers • G OALS: Set your daily fitness goals and view your progress. •...
  • Page 70 (But if you sign in to your Samsung account from S Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.
  • Page 71 Applications S Voice Introduction Perform various tasks simply by speaking. Setting a wake-up command You can launch S Voice using your own wake-up command. When launching S Voice for the first time, tap START and set your own wake-up command. →...
  • Page 72 Applications Say a voice command. If the device recognises the command, the device will perform the corresponding action. To repeat a voice command or say a different command, tap . This app will close automatically if the device is not used for a specified period. Tips for better voice recognition •...

  • Page 73: Music

    Applications Music Listen to music sorted by category and customise playback settings. Tap Music on the Apps screen. , select a category, and then select a song to play. Tap the album image at the bottom of the screen to open the music player screen. Access additional options.

  • Page 74: Video

    Applications Video Watch videos stored in the device and customise playback settings. Tap Video on the Apps screen. Select a video to play. Access additional options. Rewind or fast-forward by dragging the bar. Adjust the volume. Change screen ratio. Switch to the pop-up video player.

  • Page 75: Voice Recorder

    Applications Voice Recorder Introduction Use different recording modes for various situations. The device can convert your voice to text. Recording voice memos On the Apps screen, tap Tools → Voice Recorder. to start recording. Speak into the microphone. Tap Pause to pause recording. While recording a voice memo, tap Bookmark to insert a bookmark.

  • Page 76: My Files

    Applications Changing the recording mode to select a mode from the list. • S tandard: This is the normal recording mode. Voice memos recorded in this mode appear with the icon next to them. • V oice memo: The device records your voice and simultaneously converts it to on-screen text.

  • Page 77: Memo

    Applications Memo Create memos and organise them by category. On the Apps screen, tap Tools → Memo. Composing memos on the memos list and enter a memo. While composing a memo, use the following options: • C ategory: Create or set a category. •...
  • Page 78 Applications Setting alarms Set an alarm time and tap SAVE. To open the keypad to enter an alarm time, tap KEYPAD. To set an alarm with various alarm options, tap OPTIONS, set alarm options, and then tap SAVE. To activate or deactivate alarms, tap the clock icon next to the alarm in the alarms list. Stopping alarms Tap DISMISS to stop an alarm.

  • Page 79: Calculator

    Applications Stopwatch On the Apps screen, tap Clock → Stopwatch. Tap START to time an event. To record lap times while timing an event, tap LAP. Tap STOP to stop timing. To restart the timing, tap RESUME. To clear lap times, tap RESET. Timer On the Apps screen, tap Clock →...

  • Page 80: Radio

    Applications Radio Listening to the FM radio Tap Radio on the Apps screen. Before you use this app, you must connect a headset, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time.

  • Page 81: Google Apps

    Applications Scanning radio stations Tap Radio on the Apps screen. Tap SCAN, and then select a scan option. The FM radio scans and saves available stations automatically. Select the radio station you want from the stations list and tap to return to the FM radio screen.
  • Page 82 Applications Play Movies & TV Download videos to watch from Play Store. Drive Store your content on the cloud, access it from anywhere, and share it with others. YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Hangouts Chat with your friends individually or in groups and use images, emoticons, and video calls while you are chatting.

  • Page 83: Settings

    Settings Introduction Customise settings for functions and apps. You can make your device more personalised by configuring various setting options. On the Apps screen, tap Settings. To search for settings by entering keywords, tap SEARCH. To edit the list of frequently used settings, tap EDIT. Then, tick items to add or deselect items to remove.
  • Page 84 Settings Tap CONNECT. • O nce the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password. To prevent the device connecting to the network automatically, select it from the list of networks and tap FORGET.

  • Page 85: Bluetooth

    SIG, may be incompatible with your device. • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.
  • Page 86 Settings Pairing with other Bluetooth devices On the Settings screen, tap Bluetooth, and then tap the switch to activate it. The detected devices are listed. Select a device to pair with. If the device you want to pair with is not in the list, request that the device turns on its visibility option.

  • Page 87: Flight Mode

    Settings Unpairing Bluetooth devices Tap Bluetooth on the Settings screen. The device displays the paired devices in the list. next to the device name to unpair. Tap Unpair. Flight mode This disables all wireless functions on your device. You can use only non-network services. On the Settings screen, tap Flight mode.

  • Page 88: Data Usage

    Settings Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. On the Settings screen, tap Mobile hotspot and tethering → Mobile hotspot. Tap the switch to activate it. icon appears on the status bar.

  • Page 89: Sim Card Manager

    Settings Limiting data usage On the Settings screen, tap Data usage and tap the Set mobile data limit switch to activate it. Drag the limit adjustment bar upwards or downwards to set the limit. Drag the warning adjustment bar upwards or downwards to set a data usage alert level. The device will alert you when the warning level is reached.

  • Page 90: Nfc And Payment

    Settings • N etwork mode SIM 1 / Network mode SIM 2: Select a network type. • N etwork operators: Search for available networks and manually register a network. NFC and payment Introduction Your device allows you to read near field communication (NFC) tags that contain information about products.
  • Page 91 Settings Place the NFC antenna area on the back of your device near an NFC tag. The information from the tag appears. Ensure that the device’s screen is unlocked. Otherwise, the device will not read NFC tags or receive data. Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service.
  • Page 92 Settings Sending data Allow data exchange when your device’s NFC antenna touches the other device’s NFC antenna. On the Settings screen, tap NFC and payment, and then tap the switch to activate it. Tap Android Beam and tap the switch to activate it. Select an item and touch the other device’s NFC antenna to your device’s NFC antenna.

  • Page 93: More Connection Settings

    Settings More connection settings Options Customise settings to control other features. On the Settings screen, tap More connection settings. • P rinting: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files. Refer to Printing for more information.
  • Page 94 Settings Select the printer plug-in and tap the switch to activate it. The device searches for printers that are connected to the same Wi-Fi network as your device. To add printers manually, tap MORE → Add printer → ADD PRINTER. To change print settings, tap MORE →...

  • Page 95: Sounds And Notifications

    Settings Download booster Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed. On the Settings screen, tap More connection settings → Download booster. •...

  • Page 96: Display

    Settings Display Change the display settings. On the Settings screen, tap Display. • B rightness: Adjust the brightness of the display. • F ont: Change the font size and type. • O ne-handed operation: Activate one-handed operation mode for your convenience when using the device with one hand.

  • Page 97: Applications

    Settings • M ute: Set the device to mute incoming calls or alarms by using palm motions or facing the device’s screen downwards. • P alm swipe to capture: Set the device to capture a screenshot when you swipe your hand to the left or right across the screen.

  • Page 98: Lock Screen And Security

    You can also access the Find my mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • U nknown sources: Set the device to allow the installation of apps from unknown sources.
  • Page 99 • I f your fingerprint is not recognised and you have forgotten your backup password, you must take the device to a Samsung Service Centre to have it reset. Then, you must re-register your fingerprints and create a new backup password.
  • Page 100 Settings Registering fingerprints On the Settings screen, tap Lock screen and security → Fingerprints → Add fingerprint. Place your finger on the Home key. After the device detects your finger, lift it up and place it on the Home key again. Repeat this action using the same finger until the fingerprint is registered.
  • Page 101 Enter the password again and tap OK. Verifying the Samsung account password Use fingerprints to verify your Samsung account password. You can use a fingerprint instead of entering your password, for example, when you purchase content from Galaxy Apps. On the Settings screen, tap Lock screen and security → Fingerprints.

  • Page 102: Privacy And Safety

    • L ocation: Change settings for location information permissions. • R eport diagnostic info: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • S end SOS messages: Set the device to send help messages by pressing the Power key three times.

  • Page 103: Easy Mode

    Settings Easy mode Easy mode provides an easier user experience by using a simpler layout and bigger icons on the Home screen. Some app features may not be available in easy mode. Switching to easy mode On the Settings screen, tap Easy mode → Easy mode. Select apps under Easy applications to apply a simpler layout.

  • Page 104: Accounts

    • S ervices: View accessibility services installed on the device. Accounts Add your Samsung and Google accounts, or other accounts, to sync with. Adding accounts Some apps used on your device require a registered account. Create accounts to have the best experience with your device.

  • Page 105: Backup And Reset

    Change the settings for managing settings and data. On the Settings screen, tap Backup and reset. • B ack up my data: Back up your personal information and app data to the Samsung server. You can also set the device to automatically back up data.

  • Page 106: Language And Input

    • L anguage: Select a display language for all menus and apps. • D efault keyboard: Select a default keyboard type for text input. • S amsung keyboard: Change the Samsung keyboard settings. • G oogle voice typing: Change the voice input settings.

  • Page 107: Battery

    Settings Battery View battery power information and change power saving options. On the Settings screen, tap Battery. The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.

  • Page 108: Date And Time

    Settings Date and time Access and alter the following settings to control how the device displays the time and date. On the Settings screen, tap Date and time. If the battery remains fully discharged or removed from the device, the time and date is reset.

  • Page 109: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 110 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
  • Page 111 The battery icon is empty Your battery is low. Charge the battery. The battery does not charge properly (For Samsung-approved chargers) • E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced.
  • Page 112 If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app.
  • Page 113 • E nsure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Centre. A connection is not established when you connect the device to a computer •...
  • Page 114 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 115 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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