Cannot Connect to Printer through Wireless Direct
Check the power status of printer and other devices (smartphone or tablet).
Check1
Turn on the printer or devices.
If the power is already turned on, turn it off and on again.
Check printer settings.
Check2
Make sure the Direct lamp is lit.
If not, press the Direct button once to enable Wireless Direct.
Check the settings of your device (smartphone/tablet).
Check3
Make sure wireless LAN is enabled on your device.
For details, refer to your device's instruction manual.
Make sure printer is selected as connection for device (e.g. smartphone or
Check4
tablet).
Select the identifier for Wireless Direct (SSID) specified for the printer as the connection destination for
devices.
Check the destination on your device.
For details, refer to your device's instruction manual or visit the manufacturer's website.
To check the identifier for Wireless Direct (SSID) specified for the printer, print out the network setting
information of the printer.
Printing Network Settings
Have you entered the proper password specified for the Wireless Direct?
Check5
To check the password specified for the printer, print out the network setting information of the printer.
Printing Network Settings
Make sure the printer is not placed too far away from the device.
Check6
If the distance between the printer and wireless router is too far, wireless communication becomes poor. Place
the printer and wireless router close to each other.
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