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Acer Projector
H6820M/V6820M/E8620/E8620C/ET-4K17/
HT-4K17/GM836/HV836/VH-737/TH-737/
H6820i/V6820i/D4K1736/D4K1731
User's Guide
Copyright © 2018. Acer Incorporated.
All Rights Reserved.
Acer Projector User's Guide
Original Issue: 03/2018

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Summary of Contents for Acer H6820M

  • Page 1 Acer Projector H6820M/V6820M/E8620/E8620C/ET-4K17/ HT-4K17/GM836/HV836/VH-737/TH-737/ H6820i/V6820i/D4K1736/D4K1731 User's Guide Copyright © 2018. Acer Incorporated. All Rights Reserved. Acer Projector User's Guide Original Issue: 03/2018...
  • Page 2 Serial number: __________________________________ Date of purchase: _______________________________ Place of purchase: ______________________________ Acer and the Acer logo are registered trademarks of Acer Incorporated. Other companies' product names or trademarks are used herein for identification purposes only and belong to their respective companies.
  • Page 3 Information for your safety and comfort Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
  • Page 4 Never use it under sporting, exercising, or any vibrating environment • which will probably cause unexpected short current or damage rotor devices, lamp. Using electrical power This product should be operated from the type of power indicated on the • marking label.
  • Page 5 the power cord or plug is damaged, cut or frayed • liquid was spilled into the product • the product was exposed to rain or water • the product has been dropped or the case has been damaged • • the product exhibits a distinct change in performance, indicating a need for service the product does not operate normally after following the operating...
  • Page 6 This product is capable of displaying inverted images for ceiling mount • installation. Only use acer ceiling mount kit for mounting the projector and ensure it is securely installed. The projector should be placed in a horizontal way by means of desktop or •...
  • Page 7 For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit http://www.acer-group.com/public/Sustainability/sustainability01.htm Mercury advisory For projectors or electronic products containing an LCD/CRT monitor or display: “Lamp(s) contain Mercury, Dispose Properly.”...
  • Page 8: Precautions

    viii First things first Usage Notes • Turn off the product before cleaning. • Use a soft cloth moistened with mild detergent to clean the display housing. • Disconnect the power plug from AC outlet if the product is not being used for a long period of time.
  • Page 9: Table Of Contents

    Information for your safety and comfort First things first viii Usage Notes viii Precautions viii Introduction Product Features Package Overview Projector Overview Projector Outlook Control Panel Remote Control Layout Getting Started Connecting the Projector Turning the Projector On/Off Turning on the Projector Turning the projector off Adjusting the Projected Image Adjusting the Height of Projected Image...
  • Page 10 Information Reset All Acer LAN management Configuring the network settings Configuring the Projector Control Configuring the Wireless Appendices Troubleshooting LED & Alarm Definition Listing Replacing the Lamp Ceiling Mount Installation Specifications Compatibility modes Regulations and safety notices...
  • Page 11: Introduction

    HDTV (480i/p, 576i/p, 720p, 1080i/p, 2160p) supported • Lower power consumption and economy (ECO) mode extend lamp life • • Acer EcoProjeciton Technology delivers Intelligent power management approach and physical efficiency improvement Smart detection delivers quick, intelligent source detection • Multi-language onscreen display (OSD) menus •...
  • Page 12: Package Overview

    Package Overview This projector comes with all the items shown below. Check to make sure your unit is complete. Contact your dealer immediately if any thing is missing. Projector Power cord HDMI cable User’s guide (option) Quick start guide Carrying case (option) Remote control AAA battery x2...
  • Page 13 Note: When projecting a 4K2K/60Hz signal, use an HDMI Premium certified 4K2K/60Hz cable supporting 18Gbps bandwidth. Trust the cable with the label...
  • Page 14: Projector Overview

    Projector Overview Projector Outlook Front / upper side Description Description Lamp cover Zoom ring Control panel Focus ring Power button Lens cap Remote control receiver 10 Air outlet Lens shift control ring 11 Tilt adjusting wheels Air inlet...
  • Page 15 Right / Rear side 9 11 13 Description Description Power socket 12V DC output connector Kensington™ lock port Audio in connector LAN (RJ45 Port for 10/100M Ethernet) Audio out connector RS232 connector 5V DC output connector USB connector (for wifi dongle control) 12 USB connector (for wifi dongle) Service connector (for firmware HDMI connector...
  • Page 16: Control Panel

    Control Panel Icon Function Description POWER POWER Power Indicator LED IR Recevier Remote control receiver. LAMP LAMP Lamp Indicator LED TEMP TEMP Temp Indicator LED See the contents in "Turning the Projector POWER On/Off" section. Four directional select to select items or make keys adjustments to your selection.
  • Page 17: Remote Control Layout

    Remote Control Layout Model No:J-25101 MC.JQD11.001 Icon Function Description Infrared Sends signals to the projector. transmitter POWER Refer to the "Turning the Projector On/Off" section. Compatible with the latest HDR format, which delivers crisp, clear images with sharp changes in brightness, and provides realistic images with enhanced details, extended depth of field, and rich color gamut.
  • Page 18 Icon Function Description Home Return to the Home screen. KEYSTONE No function. Volume UP Increases the volume. (only for Multi-Media mode) BACK Returns to the previous operation. Press "VGA" to change source to the VGA connector. This connector supports analog RGB, YPbPr (480p/576p/720p/ 1080i), YCbCr (480i/576i) and RGB sync.
  • Page 19: Getting Started

    Getting Started Connecting the Projector USB flash drive Smart devices Display Video Output Speakers Screen 3D IR emitter Audio Output...
  • Page 20 Description Description Power cord WirelessHD dongle Audio cable Wireless dongle HDMI (MHL) cable Wireless remote control VGA to component/HDTV adapter LAN cable VGA cable 12V DC cable 3 RCA component cable 3D SYNC cable Composite video cable SPDIF cable RS232 cable USB flash drive Note 1: To ensure the projector works well with your computer, please make sure the timing of the display mode is compatible...
  • Page 21: Turning The Projector On/Off

    Turning the Projector On/Off Turning on the Projector Ensure that the power cord and signal cable are securely connected. The Power indicator LED will flash red. Turn on the projector by pressing "Power" button on the control panel or remote control, and the Power indicator LED will turn blue. Turn on your source (computer, notebook, video player ,etc.).
  • Page 22: Turning The Projector Off

    Turning the projector off To turn the projector off, press and hold the power button. This message appears: "Please press the power button again to complete the shutdown process." Press the power button again. The LED power indicator will turn RED and blink rapidly after the projector is turned off, and the fan(s) will continue to operate for about 10 seconds to ensure that the system cools properly.
  • Page 23: Adjusting The Projected Image

    Adjusting the Projected Image Adjusting the Height of Projected Image The projector is equipped with elevator feet for adjusting the height of image. To raise/lower the image: Use Tilt adjusting wheel to fine-tune the display angle. Tilt adjusting wheel...
  • Page 24: How To Optimize Image Size And Distance

    How to optimize image size and distance Consult the table below to find the optimal image sizes achievable when the projector is positioned at a desired distance from the screen. If the projector is 2 m from the screen, good image quality is possible for image sizes between 57"...
  • Page 25: How To Get A Preferred Image Size By Adjusting Distance And Zoom

    How to get a preferred image size by adjusting distance and zoom The table below shows how to achieve a desired image size by adjusting either the position or the zoom ring. To obtain an image size of 60" set the projector at a distance 1.6 m and 2.1 m from the screen.
  • Page 26: How To Get A Preferred Image Position By Adjusting Lens Shift

    How to get a preferred image position by adjusting lens shift The projector is equipped with lens shift for adjusting the position of projected image up and down without requiring you to physically move the projector. Vertical Lens Shift ring Note: The figures shown in this section are for reference only not approximate value.
  • Page 27 The vertical height can be adjusted between 0% and 15% of the image height. (The typical vertical image offset is fixed at 15% of the image height above the center of the projector lens.) Offset max=V x 15%...
  • Page 28: User Controls

    User Controls Onscreen Display (OSD) Menus The projector has multilingual OSD that allow you to make image adjustments and change a variety of settings. Home screen overview The Home screen is displayed every time you start the projector. From the main Home screen, it basically divided into 3 main categories: Projector, Application, and Settings.
  • Page 29: Startup Menu (For First Time)

    Startup menu (for First time) Language Setting Language Choose the multilingual OSD menu. Use the key to select your preferred menu language. • Press to confirm the selection. Projection Use the to select projection mode from Front, Rear, Rear Ceiling and Ceiling. •...
  • Page 30: Application Menu

    Volume • Press to decrease the volume. • Press to increase the volume. Application menu Application Settings Projector Smart Home Media Player WiFi Display More information for Projector and Smart Home Media Player This mode allows you to browse data files stored in USB flash drive after connecting to projector.
  • Page 31 Network Projector Control Settings: Use the Network to control the projector. To configure the wireless connection, select Wireless setting and do the following: a. Insert a WiFi dongle first, and then enable the Wi-Fi function. b. Connect to an available Wi-Fi network from the list. If you connect to a secure Wi-Fi network, you must enter the password when prompted.
  • Page 32 Using the Projector System OSD menus • To open the Projector System OSD menu, press "MENU" on the remote control or control panel. • When the Projector System OSD is displayed, use the keys to select any item in the main menu. After selecting the desired main menu item, press "ENTER"...
  • Page 33: Projector System Osd

    Projector System OSD Color Display Mode There are many factory presets optimized for various types of images. • Movie: For brighter and general movie/video/photo playing. • HDR: Decodes and displays High Dynamic Range (HDR) content for the deepest blacks, brightest whites, and vivid cinematic color using REC.2020 color gamut.
  • Page 34 Sharpness Adjusts the sharpness of the image. • Press to decrease the sharpness. • Press to increase the sharpness. Saturation Adjusts a video image from black and white to fully saturated color. • Press to decrease the amount of color in the image. •...
  • Page 35 ISF certified technician. For more information, please go to ISF official website: https://www.imagingscience.com and contact the dealer located in your country. 3. The ISF calibration will be charged and guaranteed by ISF certified calibrator, and thereby Acer is not responsible for the calibration service. Signal Frequency "Frequency"...
  • Page 36 Aspect Ratio Use this function to choose your desired aspect ratio. • Auto: Keep the image with original width-higth ratio and maximize the image to fit native horizontal or vertical pixels. • 4:3: The image will be scaled to fit the screen and displayed using a 4:3 ratio.
  • Page 37: Audio

    Note 3: "3D L/R Invert" is only available when 3D is enabled. Note 4: There has reminder screen if 3D still enable when power on projector. Please adjust setting depended on your purpose. Note 5: Functions vary depending on model definition. Audio Speaker •...
  • Page 38 Power AC Power On Choose "On" to power on projector while AC power plug in. Auto Shutdown (Minutes) The projector will automatically shutdown when there is no signal input after the allocated time. (default is 20 minutes) Sleep Time (Minutes) Sets the sleep timer.
  • Page 39: Information

    Information Display the projector information for Model Name, Serial No., Input Source, Signal Type, Display Mode, Color Depth, Color Format, Software Version on the screen. Note: Functions vary depending on model definition. Reset All Choose "Yes" to return the parameters on all menus to the factory default settings.
  • Page 40: Acer Lan Management

    Acer LAN management Configuring the network settings Press on the remote control. The home screen appears. Projector Application Settings Source Projector Volume Settings More information for Projector and Smart Home Select Settings > Network. Application Settings Projector Language Network More information for Projector and Smart Home Perform the necessary settings.
  • Page 41 Note: To configure the wireless connection, select Wireless setting and do the following: a. Insert a WiFi dongle first, and then enable the Wi-Fi function. b. Connect to an available Wi-Fi network from the list. If you connect to a secure Wi-Fi network, you must enter the password when prompted.
  • Page 42: Configuring The Projector Control

    Configuring the Projector Control Projector Control Settings Ethernet Settings: Enter the Server IP address by 192.168.100.10 to find below homepage of acer LAN webpage management and configure the network parameters. Settings Network Setting > Projector Control Settings Ethernet Settings Disabled...
  • Page 43: Configuring The Wireless

    Configuring the Wireless Settings Network Settings Projector Control Settings Disabled Wireless Settings (Wi-Fi Display / Sy.. Network Reset Settings Network Settings > Wireless Settings (WiFi Display / System Update) Wi-Fi Add network manually Settings Input Password Network Setting Show password CONNECT...
  • Page 44: Appendices

    Appendices Troubleshooting If you experience a problem with your Acer projector, refer to the following troubleshooting guide. If the problem persists, please contact your local reseller or service center. Image Problems and Solutions Problem Solution No image appears • Connected as described in the "Getting Started"...
  • Page 45 Partial, scrolling • For an incorrectly displayed image: or incorrectly • Follow the steps for item 2 (above) to adjust displayed image the resolution of your computer. (For notebooks) • Press the toggle output settings. Example: [Fn]+[F4], Compaq [Fn]+[F4], Dell [Fn]+[F8], Gateway [Fn]+[F4], IBM [Fn]+[F7], HP [Fn]+[F4], NEC [Fn]+[F3], Toshiba [Fn]+[F5] •...
  • Page 46 Image is too small • Adjust the zoom ring on the projector. or too large • Move the projector closer to or further from the screen. • Press "MENU" on the remote control. Go to "Color -- > Aspect Ratio" and try different settings or press "RATIO"...
  • Page 47 OSD Messages Condition Message Reminder Message • Fan Fail - the system fan is not working. Fan Fail. Lamp will automatically turn off soon. • Projector Overheated - the projector has exceeded its recommended operating temperature and must be allowed to cool down before it may be used.
  • Page 48: Led & Alarm Definition Listing

    LED & Alarm Definition Listing LED Messages Lamp_LED Temp_LED Power LED Message Blue Input power plug Flash ON to Flash ON to Flash ON to OFF 100ms OFF 100ms OFF 100ms Standby Power button ON Lamp retry Quick Flashing Power off (Cooling state) Quick Flashing Power button OFF...
  • Page 49: Replacing The Lamp

    Replacing the Lamp Use a screwdriver to remove the screw(s) from the cover, and then pull out the lamp. The projector will detect the lamp life. You will be shown a warning message "Lamp is approaching the end of its useful life in full power operation. Replacement suggested!"...
  • Page 50: Ceiling Mount Installation

    Ceiling Mount Installation If you wish to install the projector using a ceiling mount, please refer to the steps below: Drill four holes into a solid, structural ceiling member, and secure the ceiling mount base to the ceiling. Choose the length combination based on actual environment. (CM-01S doesn’t include Type 2 and Type 3.) Type 1 Type 2...
  • Page 51 Type 1: For the standard size use three bracket screws to mount the projector to the ceiling mount bracket. Type 2 and Type 3: Alternatively, for the larger size, use the sliding extensions for more supports. Type 1: Type 2: Type 3: Note: It is recommended that you keep a reasonable space between the bracket and the projector to allow for proper heat...
  • Page 52 Adjust the angle and positioning as necessary. 360° Screw Type B Washer Type Diameter (mm) Length (mm) Large Small SCREW SPEC. M4 x 25 mm 70.00mm 55.00mm 186.10mm 398.00mm 141.25mm...
  • Page 53: Specifications

    Specifications The specifications listed below are subject to change without notice. For final specs, please refer to Acer's published marketing specifications. Projection system ® 4K UHD Resolution Native 3840x2160 resolution • Maximum: UXGA (1600 x 1200), WSXGA+ (1680x1050), 1080p(1920x1080), WUXGA-RB (1920...
  • Page 54 I/O connectors H6820M/V6820M/E8620/E8620C/ET-4K17/ HT-4K17/GM836/HV836/VH-737/TH-737/ H6820i/V6820i/D4K1736/D4K1731 Power socket VGA IN HDMI1 HDMI2 RJ45 LAN input RS232 3.5 mm audio jack input 3.5 mm audio jack output 5V DC output 12V DC output Service connector USB connector (for wireless control) USB connector (for wireless display)
  • Page 55: Compatibility Modes

    Compatibility modes A. VGA Analog VGA Analog - PC Signal Modes Resolution V.Frequency [Hz] H.Frequency [KHz] 640x480 31.5 640x480 37.9 640x480 37.5 640x480 43.3 640x480 61.9 SVGA 800x600 35.1 800x600 37.9 800x600 48.1 800x600 46.9 800x600 53.7 800x600 77.4 1024x768 48.4 1024x768 56.5...
  • Page 56 VGA Analog - Extended Wide timing Modes Resolution V.Frequency [Hz] H.Frequency [KHz] WXGA 1280x768 47.8 1280x768 60.3 1280x768 68.6 1280x720 44.8 1280x800-RB 101.56 1280x800 49.6 1440x900 59.9 WSXGA+ 1680x1050 65.3 1920x1080 67.5 (1080P) 1366x768 47.7 WUXGA 1920x1200-RB 59.9 74.00 VGA Analog -Component Signal Modes Resolution V.Frequency [Hz]...
  • Page 57 800x600 48.1 800x600 46.9 800x600 53.7 800x600 77.4 1024x768 48.4 1024x768 56.5 1024x768 60.0 1024x768 68.7 1024x768 99.0 SXGA 1152x864 63.8 1152x864 67.5 1152x864 77.1 1280x1024 64.0 1280x1024 77.0 1280x1024 80.0 1280x1024 91.1 QuadVGA 1280x960 60.0 1280x960 75.2 SXGA+ 1400x1050 65.3 UXGA 1600x1200...
  • Page 58 1366x768 47.7 WUXGA 1920x1200-RB 59.9 74.0 3840x2160 60.0 135.0 HDMI - Video Signal Modes Resolution V.Frequency [Hz] H.Frequency [KHz] 480i 720(1440)x480 4:3 59.94(29.97) 15.7 480i 720(1440)x480 16:9 59.94(29.97) 15.7 480i 2880x480 16:9 59.94(29.97) 15.7 576i 720(1440)x576 4:3 50(25) 15.6 720x576(1440x576) 576i 50(25) 15.6...
  • Page 59 HDMI - 1.4a 3D Timing V.Frequency H.Frequency Modes Resolution [Hz] [KHz] 720p (Frame Packing) 1280x720 37.5 720p (Frame Packing ) 1280x720 45.0 1080p (Frame Packing ) 1920x1080 27.0 720p (Top and Bottom ) 1280x720 37.5 720p (Top and Bottom ) 1280x720 45.0 1080i (Top and Bottom)
  • Page 60: Regulations And Safety Notices

    Regulations and safety notices FCC notice This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 61 Remarque à l'intention des utilisateurs canadiens Cet appareil numérique de la classe B est conforme a la norme NMB-003 du Canada. Compliant with Russian/ Ukraine regulatory certification Radio device regulatory notice Note: The regulatory information below is for models with wireless LAN and/or Bluetooth only.
  • Page 62 Model Number: D4K1736/D4K1731 Marketing name: H6820M/V6820M/E8620/E8620C/ET-4K17/HT-4K17/ GM836/HV836/VH-737/TH-737/H6820i/V6820i We, Acer Incorporated, hereby declare under our sole responsibility that the product described above is in conformity with the relevant Union as below and following harmonized standards and/or other relevant standards have been applied:...
  • Page 63 D4K1736/D4K1731 Marketing name: H6820i/V6820i We, Acer Incorporated, hereby declare under our sole responsibility that the product described above is in conformity with the relevant Union harmoniza on legisla ons: Direc ve 2014/53/EU on Radio Equipment, RoHS Direc ve 2011/65/EU and ErP Direc ve 2009/125/EC. The following harmonized...
  • Page 64 Acer America Corporation 333 West San Carlos St., Suite 1500 San Jose, CA 95110 U. S. A. Tel: 254-298-4000 Fax: 254-298-4147 www.acer.com Federal Communications Commission Declaration of Conformity This device complies with Part 15 of the FCC Rules. Operation is subject to the...

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