Philips DVP3650/79 User Manual page 18

sense and simplicity
Philips Electronics Australia Limited and Philips New Zealand Limited
In this warranty:
We or us means Philips Electronics Australia Limited ACN 008 445 743 or Philips New Zealand Limited (Company
Number 1723), and our contact details are set out at the end of this warranty;
You means you, the original end-user purchaser of the Goods;
Supplier means the authorised distributor or retailer of the Goods that sold you the Goods in Australia or New
Zealand; and
Goods means the product or equipment which was accompanied by this warranty and purchased in Australia or
New Zealand.
If you require assistance with the operation of the product, its features or specifications please call the Philips
Consumer Care Centre on 1300 363 391 in Australia or 0800 658 224 in New Zealand.
Australia: Our Goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss
or damage. You are also entitled to have the Goods repaired or replaced if the goods fail to be of acceptable quality
and the failure does not amount to a major failure.
New Zealand: Our Goods come with guarantees that cannot be excluded under the Consumer Guarantees Act 1993.
This guarantee applies in addition to the conditions and guarantees implied by that legislation.
In addition to any rights and remedies that you may have under the Australian or New Zealand Consumer Law or any
other law, we provide the following warranty against defects:
1. If, during the first 1 year from their date of purchase from the Supplier (Warranty Period), the Goods prove
defective by reason of improper workmanship or material, we will repair or replace the Goods without charge.
2. We are under no obligation to repair or replace the Goods under clause 1 if the Goods have been improperly used
(including any commercial use), installed, not maintained in accordance with the manufacturer's instructions,
operated or repaired, or damaged or abused.
3. Should we elect in our absolute discretion to replace the Goods pursuant to clause 1, we may substitute any
similar good even if it is not on our current price/equipment list. Any replacement product is warranted for the time
remaining on the original Warranty Period (from the date of original purchase).
4. The warranty granted under clause 1 is limited to repair or replacement only. As far as the law permits, we will not
be liable for any loss or damage caused to property or persons arising from any cause whatsoever.
5. In order to claim under the warranty granted under clause 1 you must:
a. return the Goods to the Supplier or to an Authorised Service Centre by prepaid freight within the Warranty
Period, accompanied with the legible and unmodified original proof of purchase, which clearly indicates
the name and address of the Supplier, the date and place of purchase and the product name;
b. contact us on 1300 363 391 in Australia or on 0800 658 224 in New Zealand within the Warranty Period;
or
c. contact the Supplier or Authorised Service Centre within the Warranty Period.
6. This warranty does not cover the cost of claiming under the warranty or transport of the Goods to and from the
Supplier or us.
7. This warranty is only valid and enforceable in Australia and New Zealand.
Contact us or the place of purchase for further details.
Philips Electronics Australia Limited
Level 1, 65 Epping Rd,
North Ryde, SYDNEY NSW 2113
Consumer Care: 1300 363 391
E-mail: pceinfo.australia@philips.com
Website: www.philips.com/support
APAC-#10129457-v2
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Warranty against Defects
Philips New Zealand Limited
Level 2, 1 Nugent St,
Grafton, AUCKLAND, 1023
Consumer Care: 0800 658 224
Email: pceinfo.australia@philips.com
Website: www.philips.com/support
July 2011