If you experience trouble with the camera, try the following solutions.
Check the items of troubleshooting and inspect the camera.
1
Turn the power off the camera and then on again one minute later.
2
Consult your Sony dealer or local authorized Sony service facility by phone.
3
[125] Troubleshooting
Cannot turn on the camera.
Attach a charged battery pack.
Make sure that the battery pack is inserted correctly.
[126] Troubleshooting
The power turns off suddenly.
Depending on the camera and battery temperature, the power may turn off automatically to
protect the camera. In this case, a message is displayed on the display panel before the power
turns off.
If you do not operate the camera for a certain period of time while the power is on, the camera
turns off automatically to prevent wearing down the battery pack. Turn the camera on again.
If you have selected
automatically.
[127] Troubleshooting
Battery life is short.
You are using the camera in an extremely hot or cold location, or the charging is insufficient. This
is not a malfunction.
If you have not used the camera for a prolonged period, the efficiency of the battery will be
improved by repeatedly charging and discharging it.
Battery pack and power
Battery pack and power
in the auto power off function, the power does not turn off
Battery pack and power