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Screen issue
The screen appears unstable and shaky.
There are shadows or ghost images left on the screen.
There is no image on the screen and the power LED blinks
every 0.5 to 1 second.
The product will turn off automatically.
Picture quality of the product is different from the dealer
shop where it was purchased.
The screen display does not look normal.
The brightness and color do not look normal.
Broken lines are displayed on the edges of the screen.
Lines (red, green or blue) are displayed on the screen.
Check that the resolution and frequency of the PC and graphics card are set within a range compatible
with the product. Then, change the screen settings if required by referring to the Additional
Information on the product menu and the Standard Signal Mode Table.
The product is in power-saving mode.
Press any key on the keyboard or move the mouse to return to the previous screen.
System
Sleep Timer
Go to
and make sure
If a PC is connected to the product, check the power status of the PC.
Make sure the power cable is connected properly to the product and power outlet.
If the signal from a connected device is not detected, the product automatically turns off after 10 to 15
minutes.
Use an HDMI cable to obtain high-definition (HD) picture quality.
Encoded video content may cause the display to appear corrupted in scenes featuring fast moving
objects such as in a sports event or action video.
Low signal level or low picture quality may cause the display to appear corrupted. This does not mean
the product is defective.
A cell phone within a distance of one-meter radius may cause static on analog and digital products.
Go to
System
and adjust the
Eco Solution
Reset the screen settings to the default settings.
If
Picture Size
is set to
Screen
Fit, change the setting to 16:9.
These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor. Contact a
Samsung Service Center to resolve the issue.
is set to Off.
settings.
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