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Faults
Drying time too long?
Displayed drying time
changes during drying
process.
Humidity in the room
increases.
Power cut.
* depending on the model
If you cannot rectify the fault yourself by turning the dryer off and on, please
Note:
contact our after-sales service.
J
After-sales service
After-sales service
A f t e r - s a l e s s e r v i c e
If you cannot rectify the fault yourself
(faults, what to do?), please contact our
after-sales service. We will always find
an appropriate solution to avoid
unnecessary visits by engineers.
The contact information for your nearest
after-sales service can be found here or
in the enclosed after-sales service
directory.
Please provide after-sales service with
the dryer's product number (E-no.) and
production number (FD).
Cause/remedy
The fluff filter may be dirty and cause a longer drying time. Clean the fluff fil-
■
ter.
The heat exchanger may be dirty and cause a longer drying time. Clean the
■
heat exchanger.
If the air inlet on the dryer is blocked or not freely accessible, this may
■
increase the drying time. Make sure that the air inlet remains unobstructed.
If the ambient temperature is higher than 35 °C, this may extend the drying
■
time.
Insufficient air circulation in the room may increase the drying time. Venti-
■
late the room.
Not a fault. The dryer recognizes the load and adapts the remaining program
duration.
Not a fault. Make sure the room is sufficiently ventilated.
The drying program is interrupted. Remove the laundry and spread it out, or
restart the program.
After-sales service
You can find this information on the
inside of the dryer door or on the rear of
the dryer.
Trust the expertise of the
manufacturer.
Contact us. You can therefore be sure
that the repair is carried out by trained
service technicians who carry original
spare parts.
en
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