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You can solve many common problems easily, saving you the cost of a possible service call. Try the
suggestions below to see if you can solve the problem before calling a service technician.
PROBLEM
The unit does not operate.
The unit is not cold enough.
Turns on and off frequently.
Vibrations
The unit seems to make too much noise.
The drawer will not close properly.
If you've checked the table above and find that you still need help with your appliance, call our Customer
800-932-4267
Service facility at
questions.
TROUBLESHOOTING
Not plugged in.
The appliance is turned off.
Tripped circuit breaker or blown fuse.
Check the temperature control setting.
External environment may require a higher setting.
The drawers are opened too often.
The drawers are not closed completely.
The drawer gaskets do not seal properly.
The ambient temperature is warmer than normal.
A large amount of contents has been added to the unit.
The drawers are opened too often.
The drawers are not closed completely.
The temperature control is not set correctly.
The drawer gaskets do not seal properly.
Check to be sure the appliance is level.
A rattling noise may come from the flow of the
refrigerant, which is normal.
As each cycle ends, you may hear gurgling sounds
caused by the flow of refrigerant in your unit.
Contraction and expansion of the inside walls may cause
popping and crackling noises.
The appliance is not level.
The appliance is not level.
The gasket is dirty.
The drawer is not installed correctly.
between 9:00AM and 5:00PM ET. We will do our best to answer your
9
POSSIBLE CAUSE
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