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Acer Aspire 2000 Service Manual

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Download this manual See also: User Manual
Aspire 2000
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
Service CD P/N.: VD.A20V5.001
PRINTED IN TAIWAN

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Summary of Contents for Acer Aspire 2000

  • Page 1 Aspire 2000 Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw Service CD P/N.: VD.A20V5.001 PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on Aspire 2000 service guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2003 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 6: Table Of Contents

    Chapter 1 System Specifications Features ............1 System Block Diagram .
  • Page 7 Aspire 2000 series ........

  • Page 8: System Specifications

    System Specifications Features This computer was designed with the user in mind. Here are just a few of its many features: Performance ® Intel Pentium M processor at 1.4 ~ 1.7 GHz or higher Intel 855PM + Intel ICH4-M PC2700 DDR SDRAM, Maximum memory up to 2GB (with two 1024MB SO-DIMM when available) Internal slot-in optical drive High-capacity, Enhanced-IDE hard disk...
  • Page 9 One RJ-45 network jack 4-1 Card Reader One DC-in jack for AC adapter One ECP/EPP-compliant parallel port One external monitor port One headphone/speaker/line-out jack (3.5mm mini jack) One microphone/line-in jack (3.5mm mini jack) One S-video-out (NTSC/PAL) port Three Universal Serial Bus (USB) ports One IEEE 1394 port Chapter 1...

  • Page 10: System Block Diagram

    System Block Diagram CRT & TV-OUT Conn. VGA Board Connector Mini PCI IEEE 1394 socket TSB43AB21A RTL 8101L RJ45/11 CONN RTC CKT. Power OK CKT. Power On/Off CKT. Touch Pad EC I/O Buffer DC/DC Interface CKT. Power Circuit DC/DC Chapter 1 Fan Control Mobile Banias/Dothan uFCBGA-479/uFCPGA-478 CPU...

  • Page 11: Board Layout

    Board Layout Top View Rear View Chapter 1...
  • Page 12 ITEM PARALLEL PORT TV-OUT CONN. RJ11/45 CONN. 1394 CONN. JP6/7/8 USB CONN. MODEM CONN. JP11 PCMCIA CONN JP12/13 AGP CONN JP15 FAN CONN. JP16 MDC CONN. JP17 SYSTEM CONN. JP18 R-SPK CONN. Chapter 1 DESCRIPTION ITEM JP19 JP20 JP21 JP22 JP23 JP25 JP28...

  • Page 13: Outlook View

    Outlook View A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Open View Item Display Launch keys Stereo Speakers Touchpad Click buttons & scroll key Description Wide screen display provides visual output.

  • Page 14: Front Panel

    Front Panel Item Headphone-in Jack Microphone-in Jack 4 in 1 Card Reader Latch Bluetooth Button Wireless Button Chapter 1 Description Connects headphones for audio output Connects an external microphone for audio input Supports MS/MMC/SD/SM kinds of memory sticks Locks and releases the lid Stares (optional) Bluetooth functionality Turns an optional internal wireless...

  • Page 15: Top Panel

    Top Panel Item Status Indicator Arcade Console Display Stop Button Media Contrl Button Multimedia Button Description LEDs that turn on and off to show the status of the computers. It’s function and components. Multimedia button Panel control display Stop the Arcade application Chapter 1...

  • Page 16: Left Panel

    Left Panel Item PC Card Slot PC card eject button Press the eject button to remove a PC Eject Button Slot Loading Chapter 1 Description The slot supports a standard Type II PC card (PCMCIA or CardBus). card from the PC card slot. Ejecting a Disc Support an optical disc.

  • Page 17: Right Panel

    Right Panel Item Infrared Port DC-in Jack Kensington lock slot For attaching a security connector. Ventilation Hole Description Interfaces with infrared devices (e.g., infrared printer, IR-aware computer) Connect the AC adapter Enables the computer to stay cool, even after prolonged use. Chapter 1...

  • Page 18: Rear Panel

    Rear Panel Item S-Video External display port Connects an external (VGA) display 3,4,8 USB Ports Network Jack Modem Jack Parallel Port IEEE 1394 Port Chapter 1 Description Connects to a television or display device with S-video input. monitor. Three USB2.0 ports for connecting USB devices.

  • Page 19: Bottom View

    Bottom View Item Mini-PCI Slot Hard disk bay Memory Compartment Battery Pack Sub-Woofer Description Slot for adding mini-PCI cards Removable cover provides access to the computer’s hard drive. Removable cover provides access to the memory slots for upgrading the computer’s memory. The computer’s removable battery.

  • Page 20: Indicators

    Indicators Your computer provides an array of three indicators located above the keyboard, in addition to four indicators positioned at the front of the palm rest area. These indicators show the status of the computer and its componetns. The three indicators located above the keyboard provide the following status information: Icon NOTE: The keypad lock must be turned on to use the embedded numeric keypad.
  • Page 21 The four indicators located at the front of the unit provide the following status information: Icon Power mode Hard Disc mode Battery mode Bluetooth mode Wireless LAN mode Item Steady green --Power on Flashing oragne --Standby mode Orange --Hibernation mode Lights to Indicate when the hard disc drive is reading or writing data.

  • Page 22: Keyboard

    Keyboard The keyboard features full-size keys with an embedded keypad, separated cursor keys, two Windows keys, and twelve function keys (hot keys). Special keys Lock keys The computer features three lock keys, each with its own status indicator light. Lock Key Caps Lock When Caps Lock is on, all alphabetic characters are typed in uppercase.

  • Page 23: Embedded Numberic Keypad

    Embedded Keypad The embedded keypad functions like a desktop numeric keypad. It is indicated by small blue numbers and on the applicable keys. To use the the embedded numeric keys, toggle the Num Lock on by pressing the Fn + F11 keys simultaneously.

  • Page 24: Windows Keys

    Windows Keys The keyboard features two keys that perform Windows-specific functions. Windows logo key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: j + Windows logo key + M (undoes the minimize all windows action) Application key...

  • Page 25: Hotkeys

    Hotkeys Using the Fn key with another key creates a hot key, providing a quick and convenient method for controlling various functions. To use a hot key, first hold down the Fn key. Next, press the second key in combination. Finally, release both keys.

  • Page 26: The Euro Symbol

    Euro key Your computer supports the new Euro currency character. First, hold down the Alt Gr key, and then press the Euro key. Chapter 1...

  • Page 27: Touchpad

    Touchpad The build-in touchpad is a PS/2 compatible pointing device that senses movement on its surface. The cursor responds to your finger movements on the touchpad. In addition, the two click buttons provide the same functionality as a computer mouse, while the scroll key enables easy up and down scrolling in documents and web pages.
  • Page 28 Function Left Button Drag Click and hold. Then slide your finger across the touchpad to drag the cursor over the selection. Access context menu Scroll NOTE: Keep your fingers, as well as the surface of the touchpad dry and clean. The touchpad is sensitive to your finger movements: the lighter the touch, the better the response.

  • Page 29: Launch Keys

    1 is used to launch the email application and key 2 is used to launch the Internet browser. Key 3 and key 4 start the Launch Manager application. The first four launch keys can be set by the user. To set the launch keys, run the Acer Launch Manager. Email...

  • Page 30: Hardware Specifications And Configurations

    Hardware Specifications and Configurations Processor Item CPU type CPU package CPU core voltage CPU I/O voltage BIOS Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package Bupported protocols BIOS password control Second Level Cache Item Cache controller Cache size 1st level cache control 2nd level cache control...
  • Page 31 Memory Combinations Slot 1 256/512MB 256/512MB 256/512MB NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. LAN Interface Item Supports LAN protocol LAN connector type LAN connector location Modem / Bluethooth Interface Item Data modem data baud rate (bps) Supports modem/bluetooth protocol...
  • Page 32 Hard Disk Drive Interface Item Max. media 164.6~ 154.3~ transfer 257.1 298.0 rate (disk- buffer, Mbytes/s) Data 100 MB/ 100 MB/ transfer Sec. Sec. rate Ultra Ultra (host~buffe r, Mbytes/s) mode-5 mode-5 DC Power Requirements Voltage 5V(DC) 5V(DC) tolerance +/- 5% +/- 5% Optical Drive Interface Item...
  • Page 33 Audio Interface Item Audio onboard or optional Mono or Stereo Resolution Compatibility Mixed sound source Sampling rate Internal microphone Internal speaker / Quantity Video Interface Item Video vendor Video name Chip voltage Supports ZV (Zoomed Video) port Video Resolution Mode (for both LCD and CRT) Resolution 1024*768 1400*1050 (SXGA)
  • Page 34 USB Port Item USB compliancy level OHCI Number of USB port Location Serial port function control PCMCIA Port Item PCMCIA controller Supports card type Number of slots Access location Supports ZV (Zoomed Video) port Supports 32 bit CardBus System Board Major Chips Item System core logic Super I/O controller...
  • Page 35 Battery Item Cell voltage Number of battery cell Package configuration Package voltag LCD Inverter Specification Supplier Samsung There are two control signals that come form system to control lamp brightness. One signal is named DAC_BRIG, which limits current to meet LCD lamp current specification. Another one is named PWM, which adjusts lamp brightness.
  • Page 36 Electrical Characteristics Paramete Symbol Input NV_PW voltage Input current Lamp current Lamp current Frequenc Output Pout power η Efficiency Starting voltage Starting time Dispoff# Limited DAC- lamp BRIG maximum current INV_PW signal *Note 4 Lamp I zero- current over- shoot Current Wavefor m factor...
  • Page 37 Paramete Symbol Turn off Voff voltage (Low side) Voltage Trise Rise time (Low side) Voltage Tfall fall time (Low side) NOTE: *1. The inverter can work in 7.5V input voltage (continuous), but 7.5V electronic characteristic will not be care. *2. Limited lamp maximum current by DAC_BRIC signal: When DAC_BRIG voltage is 0V and INV_PWM enables (100%), lamp has max.
  • Page 38 Electrical specification Symbol Min. V oper* Thermal All components on inverter board should follow below rules: 1. Component using conditions (component stress) must be within component specification including voltage rating, current rating, temperature etc. 2. Component temperature should follow below: ∆T <=450 degree C, at 25, 35 degree C.
  • Page 39 AC Adapter Item Vendor & model name Input Requirements Maximum input current (A, @100Vac, full load) Nominal frequency (Hz) Frequency variation range (Hz) Nominal voltages (Vrms) Inrush current Efficiency Output Ratings (CV mode) DC output voltage Noise + Ripple Output current Output Ratings (CC mode) DC output voltage Constant output...
  • Page 40 Power Management ACPI Mode Sleeping State (S3) Sleeping State (S4) Environmental Requirements Item Temperature Operating Non-operating Non-operating Humidity Operating Non-operating Non-operating Vibration Operating (unpacked) Non-operating (unpacked) Mechanical Specification Item Dimensions Weight I/O Ports Drive Bays Material Indicators Switch Chapter 1 Power Management CPU Power Down VGA Power Down...
  • Page 41 Memory Address Map Memory Address 000E0000h-000FFFFFh 000C0000h-000CFFFFh 000A0000h-000BFFFFh 00000000h-0009FFFFh I/O Address Map I/O Address 0000-001F 0000-0CF7 0010-001F 0020-0021 0024-0025 0028-0029 002C-002D 002E-002F 0030-0031 0034-0035 0038-0039 003C-003D 0040-0043 004C-004F 0050-0053 0060-0060 0061-0061 0062-0062 0064-0064 0066-0066 0070-0071 0072-0077 0080-0080 0081-008F 0090-009F 00A0-00A1 00A4-00A5 00A8-00A9 00AC-00AD...
  • Page 42 I/O Address Map I/O Address 01F0-01F7 0200-020F 0274-0277 0279-0279 0376-0376 0378-037B 03B0-03BB 03C0-03DF 03F6-03F6 03F8-03FF 04D0-04D1 0778-077B 07F8-07FF 0A79-0A79 0D00-FFFF 1000-107F 1100-110F 1200-121F 1300-133F 1400-141F 1600-161F 1700-171F C000-C0FF C100-C17F E000-E007 E100-E1FF E200-E23F E300-E3FF E400-E47F FD00-FDFF FE00-FE00 FF00-FFFF IRQ Assignment Map Interrupt Channel IRQ00 IRQ01...
  • Page 43 IRQ Assignment Map Interrupt Channel IRQ15 IRQ10 DMA Channel Assignment DMA Channel Function(Hardware) Secondary IDE controller Agere Systems AC’97 Modem ENE CB1410 Cardbus Controller Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2 Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4 Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 Intel(R) 82852/82855 GM/GME Graphics Controller...

  • Page 44: System Utilities

    System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.
  • Page 45 Insyde Software SCU Main Advanced ----Devices--------------------------------------------------- Product Name = Aspire 2000 Manufacture Name = Acer System BIOS Version = VGA BIOS Version = Internal Hard Disk = HITACHI_DK23EA-40-(PM) HDD Serial Number = 8D4648 DVD/CD-Rom Drive = UJDA740 DVD/CDROM-(SM) Serial Number = ( 32 bytes)
  • Page 46 Memory Parameter Base Extended VGA BIOS Version Chapter 2 Description This field reports the base memory size of system. This field reports the extended memory size of the system. This field reports the VGA BIOS version of system.

  • Page 47: Main

    Main This menu provides you the information of the system. Insyde Software SCU Main Advanced Date and Time Quiet Boot F12 Boot Menu LCD Auto DIM PXE Boot From LAN <Tab> <Right> <Left> for block select. < Enter> for accept. <Cancel> <Esc> for reject. <Alt> activates accelerators. <Space>...

  • Page 48: Advanced

    Advanced The Advanced screen contains parameters involving your hardware devices. It also provides advanced settings of the system. FIR Ports Configure the system’s infrared port using options: Disabled and Enabled. Insyde Software SCU Main Advanced FIR Ports LPT Port Legacy USB <Tab>...
  • Page 49 LPT Port Configure the system’s parallel port using options: Disabled and Enabled. Insyde Software SCU Main Advanced FIR Ports LPT Port Legacy USB <Tab> <Right> <Left> for block select. <Up> <Down> for item select. < Enter> for accept. <Cancel> <Esc> for reject. <Alt> activates accelerators. <Space>...
  • Page 50 Legacy USB Support Disabled: Disable support for Legacy Universal Serial Bus. Enabled: Enable support for Legacy Universal Serial Bus. Insyde Software SCU Main Advanced FIR Ports LPT Port Legacy USB Legacy USB keyboard Floppy Disk USB Mouse Support <Space> for Enable or Disable Chapter 2 May 20, 2003 5:40:09 Security...

  • Page 51: Security

    Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Insyde Software SCU Main Advanced Enter new password. Password will NOT be displayed The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
  • Page 52 Parameter Description Option Password on Boot Defines whether a password is required Disabled/Enabled or not while the events defined in this group happened. The following sub- options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup.

  • Page 53: Boot

    Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. Please select the order of the boot devices Insyde Software SCU Main Advanced...

  • Page 54: Exit

    Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. Insyde Software SCU Main Advanced --------------Exit Saving Changes------------------- Press <OK> to save the current Setup parameters to CMOS RAM. The computer will be rebooted!!! <Tab>...

  • Page 55: Bios Flash Utility

    System Diagnostic Diskette This diagnostic diskette is for the Acer Aspire 2000 series notebook machine. However, system diagnostic utility is not ready as service CD released. Acer HQ CSD will upload the utility to CSD website as soon as it is ready.

  • Page 56: Machine Disassembly And Replacement

    Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge small Philips screwdriver flat head screwdriver Philiips screwdriver nut screwdriver...

  • Page 57: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack.

  • Page 58: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart J x 1 M in i D o o r As s y O D D M o d u le L x 2 O D D M o d u ile O D D P a n e l As s y Ax 1 6 D is p la y As s y L C D C o a x ia l...
  • Page 59 Item M2.5x14 M2.0x4 M2.5x4 M2.5x14 M2.5x10 M2.5x5 M3.0x3 M2.0x3 2.5x4 M2.5x4 M2.5x5 M2.5x4 Description Chapter 3...

  • Page 60: Disassemble The Battery And Hdd

    Aspire 2000 Disassembly Procedure This section will guide you how to disassemble the system when you need to perform system service. Please also refer to the disassembly video, if availabled. CAUTION: Before you proceed,make sure you have turned off the system and all peripherals connected.

  • Page 61: Disassemble The Middle Cover Board

    Disassemble the Middle Cover Board Remove the one screw. Detach the middle cover from the unit with the flat screw driver. Disconnect the system cable from the middle cover board. Remove the two screws to release the middle cover board. Then detach the middle cover board from cover.

  • Page 62: Disassemble The Lcd

    Disassemble the LCD Remove the one screw from the LVDS board. Pull the LCD coaxial board and the cable from the system. Remove the two screws from the hinge on each side to release the LCD panel. Pull the entire LCD module from the system. Disassemble the MDC and RAM Remove the two screws to release the MDC board.

  • Page 63: Disassemble The Main Unit(Touchpad, Bluetooth And Lcm Board)

    Disassemble the Main Unit ( Touchpad, Bluetooth and LCM Board) Remove the seven screws to release the touchpad supporter bracket. Disconnect the touchpad FPC connector. Disconnect the cable as highlights. Then detach the touchpad bracket from the position. Detach the touchpad PC from the module. Disconnect the bluetooth board FFC connector.

  • Page 64: Disassemble The Main Unit(Speakers, Fan, Thermal And Cpu)

    Disassemble the Main Unit ( Speakers, Fan, Thermal and CPU) Remove the one screw to release the up hinge saddle. Remove the three screws to release the bottom hinge saddle. Detach the right hinge saddle from the case. Remove the two screws to release the right hinge saddle. Take the right speaker from the opsition.

  • Page 65: Disassemble The Main Unit(Vga, Card Reader, Sub-Woofer And M/B)

    Disassemble the Main Unit ( VGA, Card Reader, Sub-Woofer and Mainboard) Remove the one screw to release the VGA bracket. Detach the VGA module from the mainboard. Separate the VGA bracket and the VGA board. Remove the ground screw to release the card reader. Disconnect the card reader cables on each side.

  • Page 66: Disassemble The Lcd Module

    Disassemble the LCD Module Remove the screws on each side. Detach the bezel from the LCD panel. Remove the screws located on the different side. Detach the LCD panel from the cover. Take the antenna away from the position to release the inverter board. Disconnect the LCD coaxial cables.

  • Page 67: Disassemble The Odd Module

    Disassemble the ODD Module Remove the two screws to separate the ODD drive. Detach the ODD bracket. Detach the ODD door. Disassemble the HDD Module Remove the two screws on each side. Separate the hard disk top cover and take the hard drive from the carrier. Remove the hard disk connector from the rear position.

  • Page 68: Troubleshooting

    Wndows XP is installed on the hard disk. Operating systems that were not preinstalled by Acer can cause malfunction. make sure all optional equipment is removed from the computer.

  • Page 69: System Check Procedures

    System Check Procedures External Diskette Drive Check Do the following steps to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

  • Page 70: Keyboard Or Auxiliary Input Device Check

    Keyboard or Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the main board. If the keyboard cable connection is correct, run the Keyboard Test.
  • Page 71 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure If the voltage is not correct, replace the power adapter. If the voltage is within the range, do the following: Replace the main board.

  • Page 72: Touchpad Check

    Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Options in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.

  • Page 73: Sound Check

    still occurs, continue next step. Replace the CPU with another of the same specifications. If the problems still occurs, go to next step. The main board may be damaged. Replace main board. If the external monitor has the same problem as the internal monitor, the main board may be damaged. Please insert the diagnostic disk and run the display test program and go through the sub-steps under step 2.

  • Page 74: Insyde Mobilepro Bios Post Beep Code And Post Messages

    Insyde MobilePro BIOS POST Beep Code and POST Messages The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.
  • Page 75 Beep Code “PARITY ERROR AT UNKNOWN LOCATION” “PARITY ERROR AT LOCATION XXXXXX” “NO INTERRUPTS FROM TIMER 0” “UNEXPECTED AMOUNT OF MEMORY - RUN SCU” “CLOCK NOT TICKING CORRECTLY” “TIME/DATA CORRUPT - RUN SCU” “MACHINE IS LOCKED - TURN KEY” “BOOT SECTOR 0 HAS CHANGED”...

  • Page 76: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed.
  • Page 77 PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size. Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound comes from the computer.
  • Page 78 Power Management-Related Symptoms Symptom / Error System hangs intermittently. Peripheral-Related Symptoms Symptom / Error System configuration does not match the installed devices. External display does not work correctly. USB does not work correctly Print problems. Keyboard/Touchpad-Related Symptoms Symptom / Error Keyboard (one or more keys) does not work.
  • Page 79 Modem-Related Symptoms Symptom / Error Action in Sequence Internal modem does not work correctly. Ensure the telephone cable is firmly plugged into the telephone wall socket and the modem port of the computer. Modem phone port is secured to the main board. modem combo board Main board Chapter 4...

  • Page 80: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the diagnostic test for several times to isolate the problem.

  • Page 81: Undetermined Problems

    NOTE: Verify that all attached devices are supported by the computer. Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...

  • Page 82: Jumper And Connector Locations

    Jumper and Connector Locations Top View Item JP6/7/8 JP11 JP12/13 JP15 JP16 JP17 JP18 JP19 JP20 JP21 JP22 JP23 JP25 JP32 Chapter 5 Description Parallel Port TV-Out Connector RJ11/45 Connector 1394 Connector USB Connector Modem Connector PCMCIA Connector AGP Connector FAN Connector MDC Connector System Connector...
  • Page 83 Item JP34 JP35 PCN2 PCN3 Description Subwoofer Connector Bluetooth Connector North Bridge South Bridge AC Jack Battery Connector Chapter 5...

  • Page 84: Bottom View

    Bottom View Item JP28 JP30 Chapter 5 Description Mini-PCI Connector SO-DIMM0 Connector...

  • Page 85: Fru (Field Replaceable Unit) List

    FRU parts for repair and service of customer machines. NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.
  • Page 86 Exploded Diagram Chapter 6...
  • Page 87 Chapter 6...
  • Page 88 Picture ADAPTER BATTERY BOARDS Part Name/ Description ADAPTER W/LED -DELTA 65W ADP-65B ADAPTER W/O LED - LITEON 65W PA- 1650-02CR BATTERY LI-ION 12 CELLS-PANASONIC GC86503PAJ0 BATTERY LI-ION 12 CELLS-SAMSUNG GC86508SMG0 MODEM BOARD AMBIT T60M283 MINI PCI WIRELESS BOARD (802.11b) INTEL MINI PCI WIRELESS BOARD (802.11a+b) INTEL LAUNCH BOARD...
  • Page 89 Picture CABLES Chapter 6 Part Name/ Description LCD INVERTER CARD READER WIRE SET LAUNCH BOARD CABLE MODEM CABLE TOUCHPAD FFC CABLE BLUETOOTH CABLE LCD COAXIAL CABLE-15.4” WXGA LCD COAXIAL CABLE-15.4” WSXGA POWER CORD US POWER CORD EC POWER CORD AUS POWER CORD UK POWER CORD SWISS POWER CORD CHINA...
  • Page 90 Picture COVER/CASE/BRACKET ASSSEMBLY Part Name/ Description MIDDLE COVER LOWER COVER DIMM COVER UPPER CASE ASSY MINI PCI COVER TOUCHPAD BRACKET W/FPC K/B SUPPORT PLATE VGA BRACKET LCD PANEL WITH LOGO Part Number 42.A14V5.001 60.A14V5.001 42.A14V5.002 60.A14V5.002 42.A14V5.003 33.A14V5.001 33.A14V5.002 33.A14V5.003 60.A14V5.003 Chapter 6...
  • Page 91 Picture COMMUNICATION MODULE CPU/PROCESSOR DVD/CDRW DRIVE Chapter 6 Part Name/ Description LCD BEZEL LCD BRACKET L LCD BRACKET R PCMCIA SLOT ANTENNA ASSY INTEL PENTIUM-M(BANIAS)1.4GHZ 1M/400MHZ FSB INTEL PENTIUM-M(BANIAS)1.5GHZ 1M/400MHZ FSB INTEL PENTIUM-M(BANIAS)1.6GHZ 1M/400MHZ FSB INTEL PENTIUM-M(BANIAS)1.7GHZ 1M/400MHZ FSB INTEL PENTIUM-M(BANIAS)1.8GHZ 1M/400MHZ FSB DVD/CDRW COMBO MODULE HLDS (SLOT IN)(GCC4241N)
  • Page 92 Picture HDD/HARD DISK DRIVE Part Name/ Description DVD/CDRW COMBO BEZEL FOR HLDS(TRAY) OPTICAL DEVICE BRACKET HDD 2.5” HGST MORAGA IC25N030ATMR04-0 08K0910 30G 4200RPM HDD 2.5” HGST MORAGA IC25N040ATMR04-0 08K0633 30G 4200RPM HDD 2.5” HGST MORAGA IC25N060ATMR04-0 08K0634 60G 4200RPM HDD 2.5” HGST MORAGA IC25N080ATCS04-0 08K0635 80G 4200RPM HDD 2.5”...
  • Page 93 Picture KEYBOARD LCD MODULE Chapter 6 Part Name/ Description HDD TOP COVER HDD CONNECTOR KEYBOARD ARABIC KEYBOARD BELGIUM KEYBOARD CHINESE KEYBOARD CZECH KEYBOARD DANISH KEYBOARD FRENCH KEYBOARD GERMAN KEYBOARD ITALIAN KEYBOARD NORWEGIAN KEYBOARD PORTUGUESE KEYBOARD SPANISH KEYBOARD SWEDEN KEYBOARD SWISS/G KEYBOARD THAI KEYBOARD UK KEYBOARD US INTERNALTION...
  • Page 94 Picture MAINBOARD MEMORY HEATSINK Part Name/ Description LCD 15.4” WXGA SAMSUNG (LTN154I1-L02) LCD 15.4” WXGA CMO (LTN154X1-L02) LCD 15.4” WXGA LG (LP154W01-A3) LCD 15.4” WXGA CPT (CLAA154WA01) LCD 15.4” WSXGA LG (LP154W02-A1) LCD 15.4” WSXGA SAMSUNG (LTN154P1-L02) MAINBOARD W/PCMCIA SLOT, W/O CPU, MEMORY 256MB DDR333 HYS64D32020GDL-6-B INFINEON...
  • Page 95 Picture POINTING DEVICE READER SPEAKER MISCELLANEOUS SCREW LIST Chapter 6 Part Name/ Description TOUCHPAD 4 IN 1 CARD READER BOARD SPEAKER SET (R&L) - VECO SUB-WOOFER-FORTUNE LCD RUBBER LCD SCREW PAD RUBBER FOOT SCREW,JIM M2.0X4 SCREW,JIM M2.5X4 SCREW,JIM M2.5X5 SCREW,JIM M2.5X10 SCREW,JIM M2.5X14 SCREW,JIM M3.0X3 SCREW,JPM M2.0X8 (Ni)

  • Page 96: Aspire 2000 Series

    Model Definition and Configuration Aspire 2000 series Model Number AS2001WLCi PM1.4G 15.4 WXGA AS2001WLMi PM1.4G 15.4 WXGA AS2003WLMi PM1.6G 15.4 WXGA 2001WLCi PM1.4G 15.4 WXGA 2001WLMi PM1.4G 15.4 WXGA 2002WLCi PM1.5G 15.4 WXGA 2002WLMi PM1.5G 15.4 WXGA 2003WLMi PM1.6G 15.4...

  • Page 97: Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows XP Home environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
  • Page 98 Microsoft Windows XP (Home) Environment Test Component Banias 1.4 GHz Banias 1.5 GHz Banias 1.6 GHz Banias 1.7GHz 256MB DDR-333 512MB DDR-333 ATI VRAM 15.4” WXGA TFT 15.4” WSXGA+TFT 15.4” WXGA LCD CABLE 15.4” WSXGA +LCD CABLE 86-Key Keyboard Inverter Trackpad 30GB HDD ATA-100 (4200RPM) 40GB HDD ATA-100 (4200RPM)
  • Page 99 Component 802.11b (Mini-PCI) Modem(MDC) Windows XP Home Windows XP Pro Slimline 65W AC Adapter Appendix B Manufacturer Intel Centrion WM3B2100NA_MOW Ambit T60M283 Microsoft w/SP1 Microsoft w/SP1 LITEON PA-1650-02CR Delta ADP-65B Specifications...

  • Page 100: Appendix C Online Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 101 Appendix C...

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